Worst company that anyone could deal with. No assistance, help, compassion, nothing but denial and lies. 0419395788
Don’t buy retreat. Myback wheels fell off. Had to pay rent for 3 weeks and fix van myself. Lots of other problems. New van

We Had taken this Caravan back to Retreat factory for some Warranty Work 2016 which was done, But when we were at the Factory to complain about condensation at the same time they were dumb founded as to the problem, no solution was offered Now have a problem with Black plate with corrosion problems asked about this and still no response and still no solution to condensation, back plate seems to be a common problem going by other owners see sites complaints. Unhappy

We parked in a caravan park and found L/H Rear top spring broken, had this repaired etc (bad luck). But driving about 260Klm the caravan was parked in another caravan park, we were then told we had a sheared R/H spring ??? The van has little use and is in storage for 7 months

We purchased a 2016 Brampton Caravan, all custom made to our specifications. From day one Retreat Caravans have been great to deal with. We unfortunately had a truck run into the rear of our van, Retreat promptly sent parts to our repairer.

We believe Retreat Caravans to be a very professional company to deal with. We can recommend them to anyone who wants to purchase a great product from a very good company

We are on our 3rd Retreat Caravan & are very happy with our latest van as well as our previous 2.
If we had a problem Retreat were easy to deal with & any problem fixed with no questions asked.

Overall happy with our Retreat Van. We recently done 8500kms in 5 weeks at least 800kms on gravel including part of the Oodnadatta with no problems. Had minor dust ingress but very little considering the conditions

This review is for a retreat fraser 219b triple bunk purchased 12/2018 from Luxury RVs Melbourne. Luxury RVs Melbourne were fantastic people to deal with and ensured everything perfect. It's a great caravan fitted with excellent components and everything included without needing to buy extras. The build quality is perfect down to every single screw throughout the caravan. This 22ft caravan also tows extremely well and all works seamlessly. Highly recommend.

We bought a Retreat Fraser 2014 and have had ongoing problems infact every time we go away there is something. We have had severe swaying, water leaks, replaced a window, replaced battery charger and both batteries, water tank leaks and I could go on and on. We gave up trying to get any satisfaction with the company. The dealership has changed in Brisbane twice since we bought the van. We don’t bother contacting now just get fixed whatever needs fixing. We have been told by our repairer that retreat used inferior cheap products and materials. One positive is the size of the shower- it’s big but that’s not enough to recommend it to anyone.

We bought a retreat Fraser in 2014 and within 2 hours of picking up had problems and response from them was can I jack up van look what problem is? Then van leaked and paint started falling off walls and again retreat don't want to talk to you there customer service is none existent, there idea of customer service is you find what the fault is then find a repairer and we'll send you a cheque.
Would I purchase another retreat NEVER.

The Caravan specification for tyre pressure (75psi) makes the Caravan bounce undertow either loaded or unloaded. Externally and Internally the many parts were not assembled correctly, the roof fitment was up and down creating many shallow points where water collected.
In addition there was a lot of weld splatter on the Frame.
Trying to communicate with Senior Management and having Warranty work done is near impossible.
The workers and staff are friendly, however cannot authorise repairs required.
All parts are new, however most seem to be of a cheaper quality.
There seems to be a lack of Quality Control in place to rectify problems before Sales.

Has anyone had problems with broken leaf springs particularly back right hand it's becoming a common denominator please make inquires with Retreat caravans who have confirmed there may have been a faulty badge of springs supplied to G & S Chassis who are the manufacturer of construction of caravans