Read also:
miele 09983500 complete powerline family all-rounder vacuum cleaner white knight ultra pave review victa classic cut 18 review aldi reverse cycle air conditioner zigler and brown bbq review kmart noise cancelling headphones review
Rheem 5 Plus RheemPlus (354295)
A Sydney PlumberSydney, NSW
- 2 reviews
Nothing wrong with a Stella
I have installed many of these hot water units and is extremely rare to find a fault with it. You need to ensure you follow the specifications and the manufacturers recommendations to ensure that the systems in installed correctly. Most of the time it is an install issue or a incorrectly placed system. The system its self is amazing and works well without issues. Its has clear instructions on how to re light the pilot light and all repairs must be completed by a professional. Ensure you read the information stickers on the side of the unit about the PRV valves to be replaced and the internal sacrificial anode.
Purchased in January 2021.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
AliPerth, WA
- 4 reviews
Another Pilot Light going out constantly
We have had a Rheem Stellar for the past 15 years with no issue so had no problem purchasing another for a new house we have built as an investment. Just as others are complaining, within weeks of the warranty ending the Pilot Light goes out every couple of days. When we rang we were given the standard story about wind but as we live very near by to the new home and our Rheem Stellar isnt going out decided to have a look online.Scores of the same complaint listed. Rheem insisted on a pre authorised credit card before attending, told it was $1...Read more
43.00 but they have pre charged $350.00 before even looking at the unit. I know that the unit should still be covered as I have spoken to Consumer Protection. Rheem should be ashamed of their customer service. There is obviously a problem with the latest models but they still insist of charging customers for what is a known problem with their units.Consumers are entitled to expect things to last a reasonable time and 13 months on a $1500.00 unit is not reasonable The product must be fit for purpose and I will take the matter further if necessary. I wouldnt recomend it until they sort the issue of the Pilot Light out.2 comments
Rheem A.Rheem
Hi Ali,
We are sorry to hear about your situation. However, we are unable to look for your details with the username from this website. If you could please send your contact details through to rheemc... Read more
[email protected], referencing this review, our customer relations will contact you to assist accordingly.Rheem did the right thing by their customer and replaced the faulty part - No Charge!
Thank you Rheem
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Rheem 5 Plus RheemPlus (354295) but you can read 87 questions about Rheem Stellar/RheemPlus 5 Star.
Related Articles
The best kitchen appliances in 2020!
Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ieatwords.com.au, these are the best available!
Nathan S.Nov 01, 2022Best Fridges and Dishwashers in 2020!
These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout.
Wendy Z.Nov 12, 2022
Listing monitored by Rheem representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Rheem A.Rheem
Hello,
Thank you for your feedback. We will pass it on to the relevant managers.... Read more
Have a good day! Kind regards, Rheem Australia