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KirkusBrisbane
- 2 reviews
Wouldn't go anywhere else
I have used these guys multiple times and will never going anywhere else. They were so friendly every time I phone in or even called into the office. The girls in the office work endlessly to ensure that everything
was done efficiently. We used Charlotte and she was fantastic and always kept us in the loop.
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Expensive justice of the peace
Settlement of property went well, conveyancer that we dealt with seemed to have no idea, didn't go through any searches with us or explain what they where for. Only called when deadlines where hours away. Seems like we paid 1300 just to get them to witness our signature.
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- Verified customer
Would not use or recommend - ever.
Throughout our settlement we felt as though RCC were never on our side, we were very easy going customers, maybe that's why they seemed to bend over and take anything that the opposing solicitors would impose, they never seemed to go into 'bat for us' on the most basic of principles, they would notify us of certain deadlines throughout settlement only minutes before action was required - essentially putting us in a corner with no options, this was generally to make there job easier no doubt. When important details or questions were asked they would ignore emails or see your ph number and ignore it. They also charged us double what was originally quoted. Overall a very poor experience and will never consider this company again.
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Find out how River City Conveyancing compares to other Conveyancing Services
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Raj
- 2 reviews
Poor Service & Expensive
Used their service a few years ago and the only time I managed to speak to the conveyancer at the time of signup, and never again after that. Also realised later on that they are quite expensive compared to other firms.
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Very professional, great communication
I purchased a property in QLD from Vic and it wouldn't have happened without River City Conveyancing. Everyone else managed to stuff things up (mortgage broker, bank, real estate agent and myself) but they provided accurate, timely advice and managed to get me to a successful settlement. Very reasonable fees, always available to answer questions and/or deal with panics. I would recommend them without reservation.
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NatashaSydney
Very good on short settlement
We sold our house in Brisbane and engaged River City Conveyancing to do conveyancing work for us. Despite of the short settlement (21 days) everything was done professionally. They submitted all the forms to us early enough. They also got in touch with our bank and requested mortgage release. They organized transfer documents to e signed and sent them back. They attended the settlement for us.
We are very happy with their work and would highly recommend them. Also the cost is very reasonable. Thank you.
Efficient, reliable, professinal
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Andrew81Brisbane
Unhappy with level of service
Unfortunately, our experience has been less than satisfactory.
We were charged a penalty fee of $20.91 by our property management body because our registration paperwork was not correctly filed/received.
Calls and emails were placed with the River City Conveyancing CSR and management, but after some sympathy we were ignored and simply left in the lurch.
In another stroke, lawyers aren't considered "traders" to seek redress through QCAT ?!?
Slightly heavy handed I know, but this came down to a matter of principal over money. We paid for their services, but we were left out of pocket by actions out of our control.
...Read more
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