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Robinhood RLES61WH (white)
Felecia BSouth East Queensland, QLD
All was good until the plastic slowly disintegrated
The rangehood was installed mid 2016 we purchased the house September-October 2016 and everything was fine until about a year and half ago I noticed bits of plastic falling off the rangehood near the screws near the light and fan switches! Everyday there was something dropping/falling off!
Looking into the holes in the rangehood I can see a build up of oil, grease which there’s no way to reach to clean unless I take the whole thing apart!
Up until now I’ve had to take the entire thing off the wall as one side completely is no good!
Most of the ...Read more
places screws are the screw don’t even stay in, the entire plastic piece on the side of the switches has deteriorated. Tried getting a spare part but the cost of that plastic part and then to get an electrician in the rewire it all (as it’s the side where all the wiring is in), I may as well buy a whole new unit!!
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MariejeanneCentral Highlands and Goldfields, VIC
- 4 reviews
Replacement product under review
I have had 2 Robinhood rangehoods. Both had the same problem others have posted about on this site.
After posting a review about my Robinhood slide out range hood problems, i have been contacted hy a Robinhood representative who has offered to replace my broken one with a new improved model.
will report my findings on it.
Very professional approach to this problem.
Thanks to Alexy from Robinhood for the replacement.
2 comments
Alexis P.Robinhood
Hi there Mariejeanne, thanks for the feedback we will pass your valuable comments on to our marketing department.
The team at Robinhood.
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Absolute Rubbish
The plastic around the front self tapping screws broke. Was about 1 week out of warranty and I contacted the distributor who requested full details which I supplied with photos and after three emails no reply at all. E mailed Robin Hood on their web site which was also a complete waste of time as no reply from them. Customer relations of the manufacturer and the distributor are as poor as their product.
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Find out how Robinhood RLES61WH (white) compares to other Range Hoods
Know better, choose better.
ausmartinAU
- 3 reviews
- 10 likes
Cheap nasty Fan motor with EXTREMELY HIGH EMF (Magnetic Field)
Hi Magnetic Field in use - does not meet guide lines for EMF (No way this unit could be sold in Europe as it doesn't meet guide lines)
This the WORST ELECTRIC MOTOR UNIT I've tested with hand held EMF meter along with RLES91SS/WH and their WH versions for radiating Magnetic Fields.
It actually maxes the Magnetic Field meter out !
I tested this at Harvey Norman and compared it to other models including sister cheap brand Omega from the same Australian Distributor.
RLES61SS / RLES61WH & RLES91SS / RLES91WH along with the newer cheaper 2 speed units.
Should be recalled and replacement motors offered to existing customers.
...Read more
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Terrible product
I have had 2 of these robinhood rangehoods installed at our place (2014) and both times have had the unit collapse because the self tapping screws holding the appliance together have caved in and broken. The plastic mould that holds this together aswell has also given in. Overall a very faulty product and manufacturer will not accept responsibility for the flimsy design.
Self tapping screws holding the appliance together have caved in and broken
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Questions & Answers
SH Limasked
Could anyone recommend another brand of rangehood that could fit the space in the built-in cabinet for this Robinhood 60cm Slideout Rangehood RLES61SS/WH? I would like to chuck this second unit that I obtained into the bin as the sides where the screws are holding the unit in is cracking and the slider is sliding out on its own! Urgh!!
4 answers
Alexis P.Robinhood
Good afternoon S H Lim,
As discussed with you yesterday Robinhood has improved this model range hood and we have organized to replace yours for you at no charge .Our technician will be contacting you to arrange a suitable day/time to attend.
The team at Robinhood.
I would love to know the answer to this too. We have just gone through our 4th Robinhood rangehood since 2007! (The current failure lasted nearly 3 years - one only lasted a year - same problem) As many others have discovered, a very poor design fault sees the plastic part holding the screw that supports the unit crumble away and the whole slide out part drops down. Unfortunately Robin hood is the only rangehood that fits the cabinetry. We are just about at the stage where we pay $600 to have the cabinet altered - it would work out cheaper than replacing the rangehood all the time)
To the Team at Robinhood. Thank you for organising a replacement of the "improved" model of the similar rangehood at no charge by your technician last Friday 23 February 2018. I will try this unit and will keep you informed on how long this unit will last us. I do hope the improved version will not crack as my previous two units. Hope that you are able to make similar replacements to customers who are facing similar problem as I did, like Jen above who have gone through the 4th Robinhood rangehood.
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Mariejeanne
The first replacement arrived DOA.No lights..no power to it at all.
Checked by electrician. The Robinhood rep sent yet another replacement for the replacement!
But having had this one in for a few ye... Read more
ars now...ive had only one small piece of plastic around the holding screws break off...and that hasnt stopped the unit from working perfectly as it should. Needless to say...an appliance that sits above a cooktop should not be made from plastic at all! Only my opinion.