Robinhood RLES61 Questions & Answers

Push the front one backwards then pull into the gap forwards.
Then remove the back filter the same way.
Easy when you know how!
The dishwasher does a great job of cleaning the filters.

There is something about the design that make it hard to remove filters because part of the hardware breaks. I would ring robin hood and demand answers They actually sent me a new range hood

Thanks Paula. I have called them robinhood about the filers clips. they said it would charge $20 for the clips. but the clip warranty only 90 days, not 12 months. I see many people reports the plastic clips were easily broken. I am wondering if it worthy while pay $20 every 90 days ?

Just slide it out to the back it may take a little bit of bending but they do come out in 2 parts ... I soak in detergent to get the grease out.

Thanks - I had worked it out that ‘a little bit of bending’ was needed and had worked accordingly.

Hi
I have no idea. You’re best to perhaps get a contractor out to inspect. Or ring the supplier or manufacturer. They may have people who can help

Robinhood official.. can tou post the answer here so we can all know how to clean our rangehood.

I gave no idea, we had a tradesman do it

I would love to know the answer to this too. We have just gone through our 4th Robinhood rangehood since 2007! (The current failure lasted nearly 3 years - one only lasted a year - same problem) As many others have discovered, a very poor design fault sees the plastic part holding the screw that supports the unit crumble away and the whole slide out part drops down. Unfortunately Robin hood is the only rangehood that fits the cabinetry. We are just about at the stage where we pay $600 to have the cabinet altered - it would work out cheaper than replacing the rangehood all the time)

To the Team at Robinhood. Thank you for organising a replacement of the "improved" model of the similar rangehood at no charge by your technician last Friday 23 February 2018. I will try this unit and will keep you informed on how long this unit will last us. I do hope the improved version will not crack as my previous two units. Hope that you are able to make similar replacements to customers who are facing similar problem as I did, like Jen above who have gone through the 4th Robinhood rangehood.

Ours is in a rental. Don't know. Sorry

To remove the aluminium filters pull the slide-out out fully. The front filter is to be removed first and is done by pushing up the back of filter so it raises above the lip at the rear of the extension. Once the filter is above the lip slide the filter towards the back of the unit. When filter is about 3/4 of the way out it can be angled downwards towards the back wall and then pulled out completely. Once the front filter is removed, the rear filter is to pulled forwarded out of the holding clips, then angled down backwards in the same manner as the front filter. The filters go back in in the reverse order.
For further information please call our customer service centre on 1300 739 033.

NO, the Back filter comes out first. Hubby finally worked out. Same instructions as above but Back one First.