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MindhornGreater Melbourne (Outer), VIC
- 2 reviews
A 'Robin Hood' who takes from the poor...
... the poor people who can't afford a better rangehood, that is.
This unit was already installed in our rental and - as far as I am concerned - the only good thing about it is the name. That raised a bit of a chuckle... until we got involved in the whole "changing the light bulb" drama that others have mentioned. The poor design is exacerbated by a user manual seemingly written by someone who has no idea of the purpose of a manual. For the record, you need to prise open the inner ring with the glass, not the outer metal ring as is shown in so...Read more
me general YouTube videos. It's an easy mistake to make - the outer ring pops out easily, whereas it is nigh impossible to prise open the inner ring. There are holes all around it - yet only 3 of those lead to the three metal tabs you need to prise open. You cannot see which from the outside, so without psychic powers you are essentially playing a very lame and frustrating game of rangehood Russian roulette. Did I mention the poor design? They don't even give you the essential information that the bulb is a G4 halogen one: they just give a part number, presumably hoping you'll buy it from them rather than Bunnings. Did I mention the shockingly bad user manual? So thank you, Robinhood. You have stolen an hour of my life that I won't get back, and caused me a great deal of unnecessary frustration and annoyance.1 comment
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JDGMetropolitan Adelaide, SA
- 3 reviews
terrible
This unit came freshly installed with my new house. one of the lights blew after a few weeks, the globe is a pain to replace. and a year later the fan started making strange sounds - sometime. 6 months on the fans barely work, sometimes they just stop working completely. The filters are regularly cleaned and maintained. We are about to replace with an alternative brand.
I would not recommend to anyone
2 comments
Alexis P.Robinhood
Good afternoon, thanks for the feedback on your rangehood, could you please contact our customer service desk on 1300 739 033 and one of our friendly team will assist you.
The team at Robinhood.
While I appreciate your reply and offer of service, I'd rather not to be fair.
At this point,I don't want it fixed or replaced with another Robinhood as I don't have faith i your product. I want it gone and replaced with an alternative.
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Geoffrey_CartridgeAU
- 21 reviews
Looks good, works ok but the lights are rubbish
For once, stupidly, I did not check this website until after I bought this 900 mm rangehood. Bought from Harvey Norman. It cost $269 (very cheap?). I suppose in some ways you get what you pay for. I read the reviews and the first thing I read was that a lady paid an electrician to change a light globe. I thought she was exaggerating. I unpacked it and laid it on the table and tried to change the 12 volt halogen globe. The light fitting promptly fell apart. No matter what I did over 2 days, I could not get it back together. Finally I went to Bu...Read more
nnings and bought two LED 70 mm down light fittings and globes and ground out the range hood holes to fit! That was difficult. I suppose that my warranty is now voided. Then I bought a roof kit and installed it. Each installation is unique and I found it necessary to adapt and compromise but finally it was installed to specifications. The fan is powerful and not as noisy as the old 60 cm Torino it replaced. It certainly was not intrusive to the point of making conversation impossible. There was no vibration and the fittings were neat and accurate. The air flow is excellent. I am feeling quite chuffed that my replacement LED globes are brilliant! One point. The power cord enters the appliance through the flue surround and in that form prevents the flue surround from assemblyor fitting neatly. Modifying the mounting solved that. Also, the power cord is black and obtrusive. It should be white. If you are handy and can change those terrible light fittings it might be a cost effective and attractive option.Similar opinion? Write a review on ieatwords.com.au!
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Alexis P.Robinhood
Good afternoon Mindhorn, we are sorry to hear of your frustrations changing the light globe we are always her to assist on 1300 739 033 . Your valuable feedback will be passed on to our marketing team. The team at Robinhood