MindhornGreater Melbourne (Outer), VIC
- 2 reviews
A 'Robin Hood' who takes from the poor...
... the poor people who can't afford a better rangehood, that is.
This unit was already installed in our rental and - as far as I am concerned - the only good thing about it is the name. That raised a bit of a chuckle... until we got involved in the whole "changing the light bulb" drama that others have mentioned. The poor design is exacerbated by a user manual seemingly written by someone who has no idea of the purpose of a manual. For the record, you need to prise open the inner ring with the glass, not the outer metal ring as is shown in so...Read more
me general YouTube videos. It's an easy mistake to make - the outer ring pops out easily, whereas it is nigh impossible to prise open the inner ring. There are holes all around it - yet only 3 of those lead to the three metal tabs you need to prise open. You cannot see which from the outside, so without psychic powers you are essentially playing a very lame and frustrating game of rangehood Russian roulette. Did I mention the poor design? They don't even give you the essential information that the bulb is a G4 halogen one: they just give a part number, presumably hoping you'll buy it from them rather than Bunnings. Did I mention the shockingly bad user manual? So thank you, Robinhood. You have stolen an hour of my life that I won't get back, and caused me a great deal of unnecessary frustration and annoyance.1 comment
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Frustrated,
Why have a light {Halogen} that takes forever to replace, it is sooo badly designed,whatever you do to fit lights, takes sooo long, I ended up discarding the cover & hope the lights last, but I doubt it.... should have read the reviews first, no more Robinhoods for me......
1 comment
Alexis P.Robinhood
Good afternoon, for assistance with removing and replacing the globes in your rangehood please contact our customer service team on 1300 739 033
Thanks the team at Robinhood.
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Too loud
I never write reviews,and yes wish I had checked these before purchasing! wish we had gone for better product - been in for 1 hr and I am blown away at how noisy it is! Presumed our 15 yr old range hood was bad but this is extremely loud on 1st fan let alone 3rd fan - very disappointed - so disappointed we put in our renovation
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Find out how Robinhood RWC 600 / 900 compares to other Range Hoods
Know better, choose better.
JDGMetropolitan Adelaide, SA
- 2 reviews
terrible
This unit came freshly installed with my new house. one of the lights blew after a few weeks, the globe is a pain to replace. and a year later the fan started making strange sounds - sometime. 6 months on the fans barely work, sometimes they just stop working completely. The filters are regularly cleaned and maintained. We are about to replace with an alternative brand.
I would not recommend to anyone
2 comments
Alexis P.Robinhood
Good afternoon, thanks for the feedback on your rangehood, could you please contact our customer service desk on 1300 739 033 and one of our friendly team will assist you.
The team at Robinhood.
While I appreciate your reply and offer of service, I'd rather not to be fair.
At this point,I don't want it fixed or replaced with another Robinhood as I don't have faith i your product. I want it gone and replaced with an alternative.
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SabrinaPerth
- 6 reviews
- 2 likes
- RWC3CH6SS
- Verified purchase
Works as expected
Cheap exhaust fan. Haven't had any issues besides the lightbulbs going out but that's an easy fix and to be expected on cheapies. Filters are easy to take out and put in the dishwasher. Easy to clean. Have hit my head on the sharp corners a few times though. I would buy again.
1 comment
Alexis P.Robinhood
Hi Sabrina,
Thanks for the feedback we will pass it on to our marketing team. Good to hear that your unit is performing to specification.... Read more
The team at Robinhood.Similar opinion? Write a review on ieatwords.com.au!
Geoffrey_CartridgeAU
- 21 reviews
Looks good, works ok but the lights are rubbish
For once, stupidly, I did not check this website until after I bought this 900 mm rangehood. Bought from Harvey Norman. It cost $269 (very cheap?). I suppose in some ways you get what you pay for. I read the reviews and the first thing I read was that a lady paid an electrician to change a light globe. I thought she was exaggerating. I unpacked it and laid it on the table and tried to change the 12 volt halogen globe. The light fitting promptly fell apart. No matter what I did over 2 days, I could not get it back together. Finally I went to Bu...Read more
nnings and bought two LED 70 mm down light fittings and globes and ground out the range hood holes to fit! That was difficult. I suppose that my warranty is now voided. Then I bought a roof kit and installed it. Each installation is unique and I found it necessary to adapt and compromise but finally it was installed to specifications. The fan is powerful and not as noisy as the old 60 cm Torino it replaced. It certainly was not intrusive to the point of making conversation impossible. There was no vibration and the fittings were neat and accurate. The air flow is excellent. I am feeling quite chuffed that my replacement LED globes are brilliant! One point. The power cord enters the appliance through the flue surround and in that form prevents the flue surround from assemblyor fitting neatly. Modifying the mounting solved that. Also, the power cord is black and obtrusive. It should be white. If you are handy and can change those terrible light fittings it might be a cost effective and attractive option.Similar opinion? Write a review on ieatwords.com.au!
lightbulb trouble!
Lousy design of lightbulb fitting. I am a very handy DIY woman and have never needed to pay for an electrician to change a lightbulb. Will nevre buy Robinhood again!
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Holly RichardsQld, 4870
- 3 reviews
Avoid at all costs
We are renting a small flat and this Robinhood RWC3CD6SS rangehood is installed in the kitchen. What a shock we got when we first used it, it is appalling, the noise is deafening rendering it impossible for us to hold a conversation, let alone listen to the radio or watch TV when cooking. We measured the noise with iPhone decimeter at 83db on the lowest fan setting.
I downloaded the manual and it states 61db....
I wasn't going to bother reviewing this piece of junk but just this week both light bulbs failed. I could not work out how to ge...Read more
1 comment
Absolutely... have the same issues and light bulb died in 1st week. They are also very difficult to fit compared to the last Smeg I had. I wished I had git another Smeg!
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Robinhood RWC3CH955 Rangehood
As it is stainless steel it looks nice. It is extremely noisy and the globes blow very frequently. Its a cheap unit by comparison and we were told by the seller (Retra Vision Knox City) that it wasnt noisy but it definately is. As a result of these issues I would never recommend to anyone.
As it is stainless steel it looks nice.
It is extremely noisy and the globes blow very frequently. Its a cheap unit by comparison and we were told by the seller (Retra Vision Knox City) that it wasnt noisy but it definately is.
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Find out how Robinhood RWC 600 / 900 compares to other Range Hoods
Know better, choose better.
Michael MMELBOURNE
- 8 reviews
Cheap and it shows
We did a kitchen reno on the cheap and bought this because basically it was the cheapest they had.
Certainly would not buy one again.
As you would expect the fan is super noisy the light globes keep blowing. It is very poorly designed, it won't quite sit flush with the wall due the way the hanging brackets are designed.
You get what you pay for I guess! :)
Cheap
Noisy, poorly designed, poor construction quality
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Questions & Answers
Murray R.asked
I have one light that flash's and will go out after a while the opposite side light is fine does this point to a faulty bulb or a wiring issue?
Regards Murray
No answers
rossmasked
Hi there, our robinhood is just out of warranty, the lights start flashing, one at first, then the other before both died. I got new ones, but they immediately flash together in sequence . i thought it may be the 12v ac transformer that has packed up.?? Or does the connections just need cleaning ? Thanks
2 answers
Alexis P.Robinhood
Good afternoon rossm, please contact our customer service desk on 1300 739 033 and one of our friendly consultants will assist with you enquiry.
Thanks the team at Robinhood
Thank you
Yabbieasked
I have purchased a house that has
a robinhood exhaust fan model no. RLES 6WH. The fan stops after about 30 seconds then may start up after a couple of minutes. Is this normal?.
3 answers
Absolutely not normal. Have it checked!
nope
Alexis P.Robinhood
Hi there, sorry to hear that your rangehood is not performing to specification at the moment. Could you please call our customer service desk on 1300 739 033 and one of our friendly team will assist with your concerns.
Thanks the team at Robinhood.
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Alexis P.Robinhood
Good afternoon Mindhorn, we are sorry to hear of your frustrations changing the light globe we are always her to assist on 1300 739 033 . Your valuable feedback will be passed on to our marketing team. The team at Robinhood