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Reviewer Photos & Videos
Mr Steve Brown
Very professional, done on time, No fuss. the work was done on time the date specified, Oh well what can I say I am very pleased with the outcome and many of my friends have asked me who did this job. I state Roof Seal...
1 comment
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Robyn
- 2 reviews
LOVE the job that Roof Seal did
I had a couple of quotes for outside blinds and roller shutters from different companies and I’m so glad I chose Roof Seal and want to pass on my thanks to entire team.
I found Dennis to be an excellent installer of my blinds. He communicated with me well, always let me know what was happening and when he would be at my house. The work he did took a long time, because it was a big job, but he stayed late and made sure everything was perfect for me. He explained everything to me and was easy to deal with.
I was at work and he was sending me ph...Read more
1 comment
Roof Seal A.Roof Seal
Dear Robyn, thanks for leaving us such a wonderful review.
We are thrilled that you loved your new blinds; Dennis will definitely be happy to read what you wrote.
... Read more
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Excellent and professional!
The Roof Seal team were excellent. Attention to detail was great. They spent the time doing a complete and thorough job. They were very professional and polite My roof looks awesome!! Thank you
1 comment
Roof Seal A.Roof Seal
Hi Leanne,
We are incredibly grateful that you took the time out to leave us this note. Can I please have your postcode, as I would like to forward your review to the appropriate Roof Seal Office.... Read more
Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
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Find out how Roof Seal compares to other Home Renovators
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KittyMetropolitan Adelaide, SA
- 4 reviews
Great sales person.. terrible in most other ways
So we needed a roof paint (and some TLC on the roof, accordingly to the sales person). Mark Williams (from Adelaide) spent more than 1 hour on the roof, inspecting every corner and tile and spend another hour or more explaining what needs to be done, pricing etc. The final quote, after lots of negotiation, was $13000!!!
Then the good service was done with.... the arrangement for starting with the job, was chased up by ME, even though Mark said it will be confirmed 1 week in advance.
.......... the roof painter (trades person) was friendly, b...Read more
1 comment
Roof Seal A.Roof Seal
Hi Catherine,
I am sorry to hear about your disappointment.... Read more
Our Sales Manager will get in contact with you shortly. Thank You Mara Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
JODIE RUSSELLMurrumbidgee Region, NSW
so happy with my roof
I was very happy with the service. my place was left clean everyday, the tradesman was friendly and easy to talk to. He let me know what was happening everyday .I would recommened Roof Seal Riverina.
1 comment
Roof Seal A.Roof Seal
I Jodie,
Thank you very much for your amazing review! I will pass your message to our Riverina Office.... Read more
Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
raySouth-Eastern Region, NSW
happy with completed workmanship
great job done by tradesman also friendly with relationship and expertise in communications with knowledge of product would highly recommend roof seal to any future customers had excellent feed back from friends and neighbours
2 comments
Roof Seal A.Roof Seal
Hi Ray,
Thank you so much for taking the time to leave us a 5 star rating. It's much appreciated!... Read more
Can you please have your postcode, as I would like to forward your review to the appropriate Roof Seal Office. Roof Seal, Head OfficePostcode 2594
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Not happyGreater Melbourne (Outer), VIC
So disappointing
This company is so bad the contractor rushed the job and left a mess. When a family member checked the roof there were several broken tiles and rubbish left on the roof. I trusted this contractor big mistake . The supervisor had to come check the roof and get the contractor back. The supervisor has been really supportive but I’m still waiting for the gutters to be done have been waiting months I text the supervisor everyday I call, still no gutters they have taken the full payment and the job is not finished. I feel completely done over by this company. It’s been 4 months and still waiting for the gutters. I will now have to go to consumer affairs if they don’t come and finish the gutters. Just really stressed about it all
1 comment
Roof Seal A.Roof Seal
Hi there,
So sorry that you feel stressed. Are you able to give us your work order number please. Alternative, you can contact us on 8293 3956.... Read more
Looking forward to hear back from you. Mara Kind Regards, Roof Seal, Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
DonMetropolitan Adelaide, SA
Roller Shutters by Roof Seal
Great sales and service from the whole team. The installers were diligent and precise, quality finish and product provided. They even went above and beyond. The Roller Shutters look great, have drastically decreased the temperature in the house, and allow me as a shift worker to shut out light and noise to sleep.
This is the third time I have used Roof Seal: First on the tiled roof for restoration, then for a first roller shutter install, their quality is why I used them again.
1 comment
Roof Seal A.Roof Seal
Hi Don,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers ... Read more
like you that make our job wonderful. We look forward to serving you again. and again.Similar opinion? Write a review on ieatwords.com.au!
Simon WereCentral Highlands and Goldfields, VIC
- Verified customer
Roof seal - ripped off - warranty limited
I have never paid a company money who has then treated me with such contempt than the Victorian Roof Seal team. We were promised and sold that roof seal only employed their staff to work on our roof. This is not the case, they engage subcontractors to complete all their work, including safety rails and tilers. Roofing contractor Could not commit to a start date or time. When he arrived he told us (complained) he was getting paid just over 2k to complete the entire job, which was approximately 7 times less than what we were charged by roof seal....Read more
The roof seal roofing contractor was very weird and appeared, and exhibited predatory behaviour towards my wife and mother in-law; examples included not allowing my wife to close her car door so she could take the kids to school (holding it open), trying to get into the house without being invited in. When we raised the issue with roof seal about predatory behaviour, they advised that they beloved he had a disability (somewhere on the spectrum) and that he had low intelligence (but he was a good roofer) although they had recently had other complaints about him. The final straw for us was when he flooded our gutters and dirty muddy water ran down our windows and in our pergola and on outside fridge, and he didn’t clean it up. After this incident roof seal said they would not use him for a while. A number of weeks later we got a new contractor and he appeared to do a good job, but it thought I should inspect myself. Following my inspection, I realised there were still a number of cracked tiles which had not been replaced. so I requested that the supervisor came back and he replaced another 10 or so tiles, which he did. After this the railing company returned and threw the railings in our established garden, smashing our plants. We took photos and complained again. The roof seal lawyer called me, and finally he offered to give us $150 compensation (approx 1% of what we paid). That was in September 2022, we are not in Feb 2020 and it hasn’t been paid, even though I have emailed and called numerous times. Finally Tina in the Melbourne officer promised to pay on Monday this week, but it never came. Following the dust / rain storm, we noticed damage to the ceiling in one of our rooms. I emailed roof seal 3 times over 2 weeks, but I didn’t get an acknowledgement. I called twice and finally got onto Tina who PROMISED she would call by Friday 7 February to give me an update, she didn’t. I gave up dealing with roof seal, however my wife managed to get in contact with the national manager who sent out the supervisor. Sure enough there was another broken tile which they had missed. They replace the tile but said their warranty would not cover the damage to our ceiling which is now sagging and stained (newly renovated house). This is my 1st google review as I would always prefer to work out issues civilly, but its clear roof seal have contempt for: their customers, their reputation, their product and their tradesman. Roof seals integrity is as low as can get and I genuinely don’t want anybody else to experience the waste of money that they are! Next step is consumer affairs.3 comments
Roof Seal A.Roof Seal
Hi,
We would like to investigate this further. Are you able to give us your work order number please.... Read more
Roof Seal Head OfficeRoof Seal A.Roof Seal
Hi Simon,
Our Senior Sales Consultant will get in touch with you next week. He is coming to Melbourne from Adelaide on Monday morning and will call you to arrange to meet with you at the time that is suitable for both of you. ... Read more
Roof Seal Head OfficeI’m skeptical, but I am open to dialogue.
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AmyMetropolitan Adelaide, SA
Looks fantastic
They cleaned and painted my tiled roof. Fixed all the tiles and some batons that held them up. Colour and paint job looks perfect. Tradesman was fantastic on keeping me informed and cleaned up after all around the house from the mess from the roof. They worked with me to make the quote affordable
1 comment
Roof Seal A.Roof Seal
Hi Amy,
Thank you very much for your positive review. I'm happy you're pleased with the results and that we were able to help.... Read more
I will forward your comment to Adelaide Roof Seal Office. Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
Roof restoration
Our tiled roof was restored over a period of 3 days. All care was taken to prevent the water used to pressure clean the roof from flowing into the lake and polluting the lake water. The roof restorer was polite, communicated the process clearly and informed us if the weather prevented him carrying out any work (eg. wind and/or rain). He informed the neighbors of the process and cleaned down any contaminant that appeared on their property. He cleaned and left our premises clean and tidied up his work site very well.
3 comments
Roof Seal A.Roof Seal
Hi Sandy,
Thank you very much for positive review. Can you please send your postcode, as I would like to forward your review to the appropriate Roof Seal Office.... Read more
Roof Seal Head Office5211
Roof Seal A.Roof Seal
Hi Sandy,
Thank you for that. I will forward your comment to Adelaide Roof Seal Office.... Read more
Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
Binu M.
- 2 reviews
- Verified customer
Excellent service
I was given a quote which matched my budget, work started on specified time, completed within said time. Work quality was excellent. Dave who was the workman explained the whole process to the children as well.
3 comments
Roof Seal A.Roof Seal
Hi Binu,
Thank you very much for positive review. I will forward your comment to Adelaide Roof Seal Office.... Read more
Roof Seal Head OfficeThank you very much and pass onto Dave as well. The children still tell us in detail about how Dave had explained it to them.
Roof Seal A.Roof Seal
I will, no problem.
Roof Seal Head Office
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KathleenSouthern and Hills, SA
Fabulous! This is just what our house needed to keep it looking good
Arrived on time. They were polite and efficient and cleaned up after. The only way you knew they had been was that our roof looked a whole lot better than before they had come!
1 comment
Roof Seal A.Roof Seal
Hi Kathleen,
Thank you very much for positive review. I will forward your comment to Adelaide Roof Seal Office.... Read more
Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
steveMetropolitan Adelaide, SA
supreme gloss finish.
top finish, started with cleaning the roof then capping render was smooth and fungal +primer coat. The finally was a high gloss sealed roof ......he found holes and cracks in the roof that i didnt notice. the tradesman painted and stored the spare tiles for me, ace
1 comment
Roof Seal A.Roof Seal
Hi Steve,
Thank you very much for positive review. I will forward your comment to Adelaide Roof Seal Office.... Read more
Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
Roof steal
Rubbish been left on my front garden for 3 weeks even after 3 times agree iing to remove straight away! Pretty dodgy practices also nnok OH & S when working on roof and make sure you have a cleaner after job as dirt sprayed everywhere.
3 comments
Roof Seal A.Roof Seal
Can you please send your postcode or work order number, as I would like to follow this up and find out what happened. After gutter installation, we contact rubbish removal company straight away and bo... Read more
ok pick up of rubbish. If you can do this would be much appreciated. Roof Seal Head OfficeRoof Seal A.Roof Seal
Hi,
We would like to look into the issues that you have, however we do need to know your work order number to get in touch with you.
Roof Seal Head Office
Roof Seal A.Roof Seal
Hi,
Unfortunately we haven't heard back from you. We would like to be given a chance to fix some issues regarding rubbish collection and clean up around your house. ... Read more
Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
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Very impressive finish
Our roof was in urgent need of attention a very faded colorbond cottage green colour .Spoke to colorbond did not want to know about it would not recommend there products. 1 visit from ROOF SEAL quote given and then excellent job completed. Highly recommend .Col & DIANNE
1 comment
Roof Seal A.Roof Seal
Hi Col & Dianne,
Thank you very much for positive review. Can you please send your postcode, as I would like to forward your review to the appropriate Roof Seal Office.... Read more
Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Mark
- 2 reviews
Perfect work performed
Absolutely a beautiful job done. The young man that we had paint our roof was so obliging and so clean in himself and the job.We would fully recommend Roof Seal for any type of roof
Regards Mark Carver
3 comments
Roof Seal A.Roof Seal
Hi Mark,
Thank you very much for positive review. Can you please send your postcode, as I would like to forward your review to the appropriate Roof Seal Office.... Read more
Roof Seal Head OfficeMy address is 125 Hoddle ST Howlong 2643
Regards Mark Carver
Roof Seal A.Roof Seal
Hi Mark,
Thank you for that. I will advise our Wagga Wagga office about job well done.... Read more
Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Very professional
The work they’ve done is quick and professional. They clean the the roof thoroughly and carefully. Work every morning to noon and last three days. Change all the damaged tiles and paint a new colour. The roof looks very different now.
1 comment
Roof Seal A.Roof Seal
Hi Yan,
Thank you very much for positive review. Can you please send your postcode, as I would like to forward your review to the appropriate Roof Seal Office.... Read more
Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Tom FarrellGreater Melbourne (Outer), VIC
Wouldn't trust them to give an accurate quote
Wanted a quote on a Colorbond Roof restoration, a representative turned up and just looked at the roof then gave a verbal quote with a promise to follow up with a verbal quote - it never came. I did get other quotes from reputable roofing companies which were almost half of roof seal. My conclusion is that the job was not straightforward so was quoted a ridiculous price to deter me or if I was stupid enough to accept it then they would do it. Trust them to be honest ? - I wouldn't!
4 comments
Roof Seal A.Roof Seal
Morning,
We are very sorry to hear about your bad experience. Can you please give us your postcode as we would like to investigate this further.... Read more
Roof Seal Head Office3806
The representative promised to follow up with a written (not verbal - sorry a typo) quote
Similar opinion? Write a review on ieatwords.com.au!
DavidCentral, SA
Top Job
Could not believe how much dirt and filth came off roof during cleaning, even faded tiles looked so much better after clean. Neighbour commented on how good roof finished up.
1 comment
Roof Seal A.Roof Seal
Hi David,
Thank you very much for positive review. I will forward your comment to Adelaide Roof Seal Office.... Read more
Roof Seal Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Marina Vicasked
I am concerned as I live in a hilly windy marine area. The contracted individual has set up but left without doing any work because it’s too windy and he is concerned about grey overspray onto my neighbours white property. He will try again on Monday. We rarely have a calm unwindy day here ...I am terrified now of the bill I am going to get from my neighbour if there is thick dark grey paint on their newly renovated decking, white roof and pale cladding. I thought with airless sprayers there’s less overspray - today we got informed with gusts like there are around here there could be spray on the houses opposite across the road. Who has is legally responsible for getting my neighbours house repainted if this is fouled up? I am going out today to pressure clean my entire balcony and balustrade - from the pressure clean of roof ... is my whole garden going to be grey? My parents got their roof resprayed with another company and they were in and out in 3 days with no overspray. They too live on a hill with close neighbours.
No answers
GECasked
Dear (?) 2018 Gosford contactsSarah/Kesari,
This is my 3rd attempt to contact the company having used the contact numbers of the local people who were the contacts last year. To date I have received no follow up contact in the 2 weeks since my May 2022 contact.
I ask that you refer this onto your site manager please for immediate action.
You would be aware of the work completed at my property, Kanwal 2259, NSW,
There are now 2 ceilings (stairwell top level & family room lower level) where there is obvious water damage resulting from a leak in the work resulting from work done on the roof in 2018.
You would understand that this is very distressing for us.
I assure you this ceiling damage has ONLY happened since the work was done by Roof Seal (Gosford team)late last year.
Please respond to my concern with an assurance of action to remedy this obvious concern.
I would expect that any remedial repairs would be at the expense of your company as the work is still under warranty.
I await your follow up contact.
Regards,
Gary Crowther
2 answers
Hi GEC, I'm a private entity, you need to directly address Roof Seal, as they won't see your message. I was just one of many leaving a complaint....good luck!
Roof Seal A.Roof Seal
Hi Sue,
Did our Branch Manager get in touch with you? Also, above complaint is going to be handled by appropriate department, as we have just received email a few minutes ago.
Roof Seal Head Office
zoeshipscatasked
It seems to me that you can register a vote for a positive review, but not for a negative review. Or am I missing something?
1 answer
Maybe you could contact ieatwords.com.au. re their registered votes.The job I had done was excellent, hence a positive response
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Roof Seal A.Roof Seal
Hi Steve,
Thank you very much for your kind and positive review. ... Read more
Can you please send your postcode, as I would like to forward your review to the appropriate Roof Seal Office. Roof Seal Head Office