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Samsung Series 6 QA55Q6FNAWXXY (55") Questions & Answers
4 questions from our users
Ray M.asked
Pixelation on channel 10 in particular and loss of picture for 5 minutes at a time
1 answer
Samsung AUSamsung
Hi Ray, this may be caused by a weak TV signal. I recommend for you to make sure that the cables connecting your TV to your video sources e.g. outdoor antenna, cable TV jack, etc. are firmly connected.
If you require further assistance with this, feel free to reach our Customer Care team on 1300 362 603.
Jo
Samsung AU
Leo G.asked
One hard-of-hearing family member needs a sound output to use headphones.
Is there a sound-out socket that can run in parallel with TV speakers?
1 answer
Samsung AUSamsung
Hey Leo, this TV model does not have an audio out (Mini Jack). However, if your headphones are Bluetooth capable, you are able to connect them to your TV.
For more info > https://www.samsung.com/au/support/tv-audio-video/connect-bluetooth-audio-to-tv/
Jo
Samsung AU
Kendalkidasked
I have a Samsung soundbar and the Fox iq4 which is satalite but have noticed sound fade problems especially when watching documentary programme, why is this?
1 answer
PhilSamsung
Hi there, thank you for your question, this may be due to the sound format that is being played by Foxtel, which may not be registering as effectively through the soundbar. I suggest giving out customer care line a call, so we can organise a technician to contact you to run some troubleshooting.
Philip
Samsung Australia
Norma Zasked
Is there something wrong with my new QA55Q6FNAWXXY (55") smart TV, Because when your standing directly in front of the TV the screen the picture is bright & clear, Move to the side about 1Mt the screen is powdery it looks like a film on the screen.
2 answers
Samsung AUSamsung
Hi Norma, If you believe there may be a fault with your QLED TV, please contact our support team on > 1300 362 603. They'll be happy to assist you from there.
Sara
Samsung Australia
Norma this sounds like the off-axis viewing limitation with the TV that I mentioned in my review of the TV....it is really quite poor unless you sit directly in front of the TV. Im sure Samsung will do better in the future. It will be interesting to
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