Shiels

Jess from the Belmont store was unbelievably quick and friendly in helping me take some links out of my watch!

I have bought many things from
Shiels for me and my family and love them

The sale assistant help me pick some earrings for my daughter birthday. And even got it cheaper for me by joining me up.

Alice from Narellan Shiels was an absolute gem she made my daughter feel extra special as she has her farewell and helped us pick amazing jewellery at such a great price Alice has such great customer service. Will definitely go back and spend more money

My first time entering any Shiels store was the Belmont store. Jess was polite to greet myself and my mum. Her service was phenomenal, 0 flaws, 100% honesty and represented the store with a positive and vibrant vibe. My first watch purchase was a good one and I cannot thank Jess enough for her service today.

The lady who helped me was so nice and did a really good job. Really good customer service

I ordered this watch on 16th Nov and I got it on 18th Nov Saturday it was a free delivery I wasn't expecting it to arrive so soon.
The watch looks great, I love the quality it looks better than the picture, I am happy with the packaging of the watch.. it is absolutely fantastic I will again buy watches from Sheils cause of there easy process timely delivery and great prices.
Thanks

Many thanks Jess for the fantastic service today at the Belmont store a excellent shopping experience for sure, I will give all my family and friends your name to lookout for you when they visit your fabulous store, I am sure the gifts I selected will be a hit

We were served by Maryanne who was very lovely and efficient. She was very friendly and was able to recommend us products that perfectly suited what we were looking for, as though she knew exactly what we wanted.

Just purchased a fantastic pair of YG Diamond studs from Shiels Narellan and I am so thankful for Shiels staff member Maryanne for her knowledge, patience and great customer service skills.
After 3 store visit to decide on the perfect size and price she helped me choose the best pair at an amazing price.
I will definitely be back.

I purchased a watch from the Rockingham store. When I arrived home I realised the watch I bought was different to what was advertised, it was exactly the same in appearance however the model number had a small difference. Although some would suggest this is a petty issue, the staff in store as well as in HQ took a lot of time and effort to locate the exact watch and model number I was after, sourced it and replaced my watch with no charge and no fuss. Exceptional!

This is the second time I have experienced five star customer service from Alice! I don’t like shopping for the family as they are very particular with their jewellery. But Alice makes my experience easy as well as showcasing the best of Shiels Jewellery. Thank you Alice and thank you Shiels!!!

Fantastic service from Debbie
Best price as well
Shields belmont

For Excellent service pop in the Shiels Narellan and see Alice and she will help you.