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The items are just as described. Love them. Good quality fast delivery. Easy shopping. Good price. Helpful and fast reply by staff.
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- 2 reviews
Hugely satisfied with Shiels on line store Watch Depot. Very smooth, great price & delivered very quick. Great buyer experience. Very happy
The earings are the cutest and delivery and packaging was perfect. I would definitely order from shields online again thankyou .
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I bought something online which they sold before I got there to pick it up.tell me they will cancel the order and hope I get my money back if not call them back...are you serious?..
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Great service & wonderful product. A great range of jewellery with excellent prices.
Very satisfied with everything including how quick delivery was
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- 25 reviews
- 5 likes
Ordered a watch online it was sent in a week and received it quickly. Well packaged and protected, no problems at all. Happy with my purchase and would order from them again.
Jess as sales person and Trish as final point of sale provided friendly and professional service. I love my purchases.
- 2 reviews
- 1 like
I purchased 2 pairs of earrings on line and a gold necklace. No more, never again. The photos exceed the product. absolute rubbish. looks like it came from a flea market, not a well know jewellery shop,
I purchased this watch online during Shiels mid year sale and it is just perfect!!
Great price ( 40% the original cost) and great quality. The silicone strap and is durable and very comfortable :) It was just what I was after and had the classic signature Tommy Hilfiger flag on the face and coloured stripes on the watch. Would definitely purchase from Shiels again!! 5 stars :)
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This is the second time I have ordered from Shiels, I am very happy with the quality of items, the quick delivery & especially the gift wrapping, it's stunning, thank you to the Shiel's team, I will be ordering through you every time I have an occasion to buy for.
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Purchased a item online which was great price, I had to call in regards to a shipping detail I missed, I spoke to a consultant by the name of Maddie, her help and customer service went above and beyond, thank you for your great service
I love to shop sheils, online store and physical, and the sales lady are very friendly and entertaining...I love it
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The watch was cheaper than I could purchase locally.
Came with official Seiko warranty.
Deliver costs for express post were realistic and reasonable.
Fast service and received reply to an emailed question I sent.
Will continue to shop there while the service and prices remain good.
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Thank you Shiels for a seamless customer service experience. The watch I purchased didn't fit my Dad, so they helped me sort out some extra links. Everyone I spoke to was professional, kind and very helpful. It has made me a longterm customer now, knowing that I have peace of mind whenever I buy from your store. Thanks again!
Love my Sparkling pear shaped diamond ring. I can't stop admiring it! Fast delivery.Easy ordering. I'm thrilled with how big and beautiful it looks. I love a bargain. Thankyou Shiels.
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Questions & Answers
I ordered a bangle 2 weeks ago anyone know how long it takes for them to even send a confirmation email of purchase???
Hi, when I ordered my g shock watch I recieved conformation in a few days. I fi d it's when your trying to get ahold of them rarely respond. I do regret buying from this business. I'm still waiting on a replacement watch. Hope it helps
I received my confirmation a few days later also...maybe you should just give them a nudge...I liked what Shiels did for me...I was worried I wouldn't get my gift for my son on time so I e-mailed them...
Read more and they sent it out EXPRESS very happy with the ring and the service...
If they haven’t sent a confirmation, check your card to see if the money’s been taken out and when, and email them with the details. If you paid by PayPal and don’t receive a response from Shiels by 3...
Read more0 days from your purchase, you can raise a dispute.
I purchased a Pulsar watch on line and received delivery in late April. The watch stopped working and I returned it to a Shiels store where the staff sent the watch for repair and I was given a copy of a customer order which stated the due date of 17/08/21. I contacted the store on 23/8/21 and was advised that there are delays. As I paid for a watch, which was faulty, I expect to received either a replacement unit or a refund. I consider this to be extremely poor customer service. Can you please let me know what is happening with my watch? Order No. 529-2-200091273.
Can I still get a free band adjustment in store on a watch purchased from shiels online?
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Absolute rubbish gold that wears out..was bought a bracket for Christmas..the link broke took to jewels to get fixed who laughed and said it's not worth fixing...it was 2months old cost over 400...the...
Read more jewlers reply was the gold is so thin it wears out very quick..$400 for 2months is pathetic..I will bag shiels sailsbury and the entire shit gold they sell in all stores..anything but solid is crap and wears out