16 questions from our users
Mick O.asked
My machine will not turn on between 5 pm and 8.45 pm
How do I fix or change this
No answers
Kylie J.asked
Constantly getting the error EFO on the machine, have obeyed the instructions of the technician of not to overfill the machine etc yet only have 5 towels (not even 2kgs) in the machine and constantly getting errors with this machine
No answers
Mel dasked
My washer wont allow me to start a new load. Every time I attempt to press any buttons it gives me 3 quick beeps. Ive tried holding down the start/pause button for 3 secs but to no avail. Ive also switched it off from the power but that didnt work either. Please help!
1 answer
ELECTROLUX ..Simpson
Hi Mel d,
Linda from Electrolux here.
We are sorry to hear you are experiencing problems with your washing machine.
If you wish to discuss this further please feel free to contact me at [email protected] attention Linda Ticket Number 1209450
Thanks
Linda
Glenda M.asked
On pushing the start button, the lid lock does not activate to complete start process
Help
No answers
Glenda M.asked
I can’t get the machine to start...
And that is after following the start up advice
Please help
No answers
Colleen Boydasked
I can't work out how get to the lint filter or if there is a lint filter on the low agitator model. Any help?
1 answer
Hi .. we didn't have the machine long enough to need to clean the lint filter.. it had to go back with issues. But I googled the manual for you. I hope this link helps. Scroll to where the information is that you need
https://www.simpson.com.au/globalassets/user-manuals/sman_tlw_1042_8542_nov15.pdf
Cathyasked
We just brought our washing machine and it won't spin what should we do?
2 answers
ELECTROLUX ..Simpson
Hi Cathy,
Tania from Electrolux here.
We are sorry to hear you are experiencing problems with your Simpson washing machine.
If you wish to discuss this further please feel free to contact me at [email protected] attention Tania.
Thanks,
Tania
Hi Cathy, I sent an email back to Tania at electrolux asking her to contact me via phone which she did this morning. Tania was keen to sort the issue and explained procedure to have the machine assessed etc. I had already organised a replacement from retailer I purchased through (Appliances Online) who will deliver as soon as the machine I want is in stock, so no need for Tania to follow through. Appliances Online are amazing. You are within your rights to request a replacement from retailer if want or talk to Tania and they will organise replacement if the technician thinks necessary. Hope this helps.
Col Sandoasked
cliffasked
When it is unbalance how long do you have to wait for it to reset its self?
No answers
Deeasked
How to do a 30 minute med duty wash / what's the procedure ? What buttons to press please
No answers
Nola Wasked
I am back again reference Simpson Washing machine SWT9043 We have had two servicemen look at this machine, the last one recommended that we clean the machine with caustic soda or CLR once a week because residue clings to our clothes. We use cold rain water and liquid detergent, wash cycle full, plenty of water.. We are both close to eighty years old so do not have dirty clothes. If you have to use chemicals in your washing machine, it flies in the face of their ECO-water ratings. Does anyone else have this problem? Nola W
No answers
Nola Wasked
I am very unhappy with my simpson SWT 9043. Last Simpson had for over 20 years wonderful. Finished wash has streaks all thorough it. Tried lots of difference detergents, use correct amount. Wash in rain water. Not a patch on my old Simpson. Anyone got any suggestions. What program to run on?
2 answers
Is there too many clothes in the machine or not enough water going into it.
Thanks Diana for reply, have tried 1/2 number of clothes still have streaks on cothes, when you rub garmet together comes off, looks awful on dark clothes. Have like a fine powder in bottom of machine, have to wipe out after doing washing. Water is an normal going into washing machine from scheme. Keep wondering if have a faulty machine. Nola W
Sandra Gasked
Rickasked
Will not complete a wash, it fills washes then it won’t pump out and spin, the codes on the display is EFO. Any help?
1 answer
Hi Rick,.. I think that there may be a error code explanation in the handbook but unfortunately i cann't put my hands on my copy. I am sure there is a reset function as well. If any problems then I would contact Simpson for sure. Good luck.
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