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Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Alain FerrariSouth East Queensland, QLD
Somewhat disappointed.
I purchased this machine approximately four weeks ago and in general it functions adequately. My main reason for selecting this machine was the belief that cycle times were adjustable and not excessively long like many of its competitors However the Auto Water Level feature is very poorly engineered as it does not allow for a full load of lightly soiled clothes to be washed in under an hour making the shorter 45minute cycle useless. This is contrary to what the operating manual states on page 7 under the heading "Auto Water Level Feature" which clearly states that operator has the option to select either a Manual or Auto water levels. Had I been aware of this I would have attempted to source a different product.
Purchased in December 2021 at The Good Guys for A$760.00.
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SueMGreater Melbourne (Metropolitan), VIC
Worst machine I have ever owned
This machine is so loud its ridiculous. I wish Id read the reviews before I bought it.
The lint filter is terrible, hard to get out as the clips are so small - I wouldnt want to have large fingers or arthritis as it would be impossible to empty.
The water level is unreliable, I have to put it on full so that the clothes get wet.
I dont even use the detergent dispenser as most of the time its left in there as a soggy mess.
The cycle times are very long, over an hour for any of them.
I guess Im stuck with it for who knows how many years.
Purchased in April 2021 at Stan Cash for A$699.00.
1 comment
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Can't wait for this machine to die so I can replace it
I replaced my front loader with this one. We were in a hurry so got this one as it was on sale. Worst machine I have ever had. Using the same brand of detergent and stain remover as last machine and nothing comes out. Stains stay there forever. I wonder if this machine even cleans the clothes. They come out with lint or detergent residue all over them. I even put every load on with as much water as possible to try and alleviate the problem but it doesn't help (and yes, I clean the lint filter). Grotty socks come out just as grotty as they went in. I've had to buy black socks for my kids as they weren't getting clean. They are probably still not clean but now I can't tell. I wish this machine would die so I can replace it.
Purchased in January 2021 at The Good Guys Online store.
1 comment
ELECTROLUX ..Simpson
Hi Jacinta G
Shannan from Electrolux here.
We are sorry to hear you are experiencing problems with your washing machine. ... Read more
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Find out how Simpson SWT9043 compares to other Top Loading Washing Machines
Know better, choose better.
Programs not flexible enough and cycles much too long
Replaced my old Simpson Encore 703 with the SWT9043 a couple of weeks ago. While it works OK, am really annoyed that IT controls ME, rather than the other way around. The software is appalling - cycles are too long and it won't let me select exactly what I want. The programming on my old Encore was infinitely adjustable, the "Advance" feature was excellent and the control panel told you exactly where you were at.
Have also noticed that the lint filter often doesn't contain any fluff. I have dogs and on my old machine there was ALWAYS hair...Read more
Purchased in November 2021.
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Always had Simpson and this is the worst
I bought this machine a week ago. I have always had Simpson washing machines and decided to choose Simpson again because I had been so happy with them.
This one is so loud even though we have followed instructions to ensure it is balanced. I am yet to finish a cycle as I have had to turn it off due to the noise.
Purchased in September 2021 at Harvey Norman.
1 comment
I would like to apologise to Simpson for my previous review. After getting my son in law to look at what was happening it was revealed that the straps around the feet had not been removed. Now the mac... Read more
hine is running smoothly with very little noise. After a few uses I would now recommend this washing machine.Similar opinion? Write a review on ieatwords.com.au!
ChrisVictoria
Worst washing machine I have ever purchased
Very disappointed. First wash and error appeared. Also could not get lid open. Washing had to sit in water for 4 days, so you can imagine the stench when Electrolux finally sent a serviceman. He organised for machine to be sent back and I asked for a full refund of purchase. No compensation for mouldy, smelly washing!
Purchased in September 2021.
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AlisaSydney, NSW
- 4 reviews
- SWT9043
- Verified purchase
Great Machine....
I think this is a great machine, its the old style stainless steel barrel with lint collector which is a must no fluff on your clothes, I wash my work clothes with my Son's school clothes with no issues. It has different wash cycles so you can do a quick load or heavy duty clean load. Great value for money plus these are sturdy machines and you can never go wrong with a Simpson Washing Machine.
Purchased at Harvey Norman for A$700.00.
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theresasowinskiSouth East Queensland, QLD
- 5 reviews
- 8 likes
End of the line for me with Simpson
This 9kg top loading Simpson washing machine is a real disappointment. Very noisy, each load takes a ridiculously long time to complete, the auto function on water level doesn't work accurately enough to rely on (I.e. I put on a load of towels which should have been a large load and it did it on a low load / I put on a load of clothes which should have been a medium load and it did it on a large load) and the control panel refuses to let me make the selections I want to make. I have been buying Simpson for decades but no more.
Purchased in April 2021 for A$880.00.
1 comment
ELECTROLUX ..Simpson
Hi thereasowinski
Linda from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the washer. ... Read more
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nedsGreater Melbourne (Outer), VIC
Terrible clunking
Had this machine delivered. First wash it had a terrible loud clunking sound.i thought it was unbalanced so moved my very small load around. It did it again. So I took all the clothes out. It still did it. I bought through Appliances online. They were wonderful. They arranged a replacement for the next business day. It arrived, was installed by them and when I did my first wash...same thing!! I rang them again and have arranged for another replacement. This time a Fisher and Paykel. We had Simpson years ago and it lasted many years. We liked th...Read more
e dial so thought we would try again. There must be an issue with this model. I won’t use Simpson again. Can’t complain about service from Appliances online. If I had bought from a store they would have made us go down the technician road.Purchased in July 2021 at Appliances Online for A$776.00.
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Find out how Simpson SWT9043 compares to other Top Loading Washing Machines
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ToriGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
Worse machine EVER!
This machine is the worse machine I have ever own. It sooo loud when washing. Have to wash clothes 2 times to even get them half cleaned. The lint left all over the clothes. Chucks of lint is left all over the clothes. (Yes the filter gets cleaned after every wash) always get a e40 error. On spin cycle the clothes still come out with heaps of water in them. All this started at the start but didn’t think much of it, the machine is now 7mths old and that last 2mths it’s gotten worse. Requesting a full refund on this machine. Do not buy
Purchased in November 2021 at Harvey Norman for A$640.00.
1 comment
ELECTROLUX ..Simpson
Hi Tori,
Linda from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the washer. ... Read more
Similar opinion? Write a review on ieatwords.com.au!
Marissa JanetSouthwest, VIC
Great value. Great machine.
I’ve had this machine for 24 hours. It is awesome. Quiet, great wash results. Simple and solid. Instructions are easy. Great bedding cycle. A lot of choice for every type of article. Very pleased with this washer.
Purchased in May 2021 at Harvey Norman for A$800.00.
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Maggie MSouth-Eastern Region, NSW
- 7 reviews
Extremely disappointed in this washing machine.
I have had this washing machine for 6 months now and it will be my last Simpson product after using Simpson washing machines for many years. This machine's programs are NOT user friendly. If I try to balance a spin load by pausing the machine the timer goes back 16 minutes even if there is only a few minutes spin time left on the cycle. There is no way to adjust a cycle without returning to the beginning again which is most annoying. The machine is extremely noisy during the spin cycles and the bowl wobbles about alarmingly. The cycles are far too long and the short cycle only does a spray rinse. I am now looking at replacing this nightmare of a machine after only 6 months.
Purchased in October 2021 at Appliances Online for A$769.00.
1 comment
ELECTROLUX ..Simpson
Dear Maggie M, Zaida of Electrolux here. I'm sorry to hear of your issues with your SWT9043 washer and would love the opportunity to assist. Could you please email us at [email protected]... Read more
and in subject line place: “Product Review Assistance Required | Ticket 937501." Please include your full name and number, and once received, we'll give you a call. Thank you in advance.Similar opinion? Write a review on ieatwords.com.au!
William16South East Queensland, QLD
Horrible Software Design. Water Hammer
After the start button is pushed, the machine does a cycle of water squirts in rapid succession ( 10 cycles on some wash settings ). If your house suffers from water hammer, DONT BUY THIS MACHINE !!!!!
Purchased in November 2021 at Harvey Norman.
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Loud clanky machine - can wash
Find this machine very loud and makes lots of noises throughout the cycle. I would not have bought this machine if I had known how loud it is. Also, seems to be extra wear on pipes and hot water system due to continual turning on and off of hot and cold water, when mixing powder at beginning of cycle. Like another review I have noticed the loud grinding of gears. Loudest washing machine I have ever owned. Last two machines were by Simpson and I liked them, they were much quieter. Very unhappy with this Simpson machine and wish I did not spend ...Read more
the money on it, I feel it was a waste. I would have bought a different machine. It washes well but there is no way I can sleep whilst using this machine, even with the laundry door shut. Disappointed.Purchased in November 2021 for A$677.00.
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- SWT9043
- Verified purchase
Miss our EZISET 950 !! SWT9043 is a useless piece of...
Excited to do our first wash in our new machine.. the excitement didn't last long. Disappointment rapidly followed as I realised I'd need to wring all my clothes out by hand! As with others on here, the machine just wouldn't spin. Got to E20 and that was it! We did everything required in the instruction booklet. Have now phoned the shop we purchased it from, they will exchange it, no questions asked.. funny that. Probably won't purchase a Simpson again.
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Find out how Simpson SWT9043 compares to other Top Loading Washing Machines
Know better, choose better.
Lango57Perth
- 3 reviews
Can't even finish first wash!
I am in the same boat as Haylz from Dec 27 2018. Purchased Simpson again as one it replaced was still going after 30 years - no joke and still beautiful wash but circuits not always connecting so decided time to renew. Really wish I had kept it until sure about this piece of rubbish! Delivered on 10th and tried first load today but stops at spin and E20 error message. No way is the hose blocked!! Am contacting Appliances to arrange for a different brand!! Meantime I have to take washing to laundrette which have never done before!!! Sooo upset as had to save hard for this.
1 comment
ELECTROLUX ..Simpson
Hi Lango57,
Tania from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Simpson washing machine. ... Read more
Similar opinion? Write a review on ieatwords.com.au!
HaylzDarwin
Rubbish.
Bought Simpson since our last one never missed a beat for 10 years. The SWT9043 is brand new and hasn't even done one load. Will not spin and constantly gives the E20 error message. Followed all fixes online and in the user manual to no avail. Pretty sad state of affairs when it cannot handle a small load of normal clothes (not towels or sheets yet!). And yes we have checked all hoses, followed all instructions and tried turning it off an on again. It's a complete dud and will be going straight back to The Good Guys this afternoon and getting a different brand. Very disappointing Simpson.
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DianeAdelaide
- 7 reviews
- 6 likes
- SWT9043
- Verified purchase
It's a clunker but cleans brilliantly!
I don't know what everyone is complaining about!
This machine isn't a "top of the range" washing machine, but it has enough basic settings to cover all my washing needs including a fast 20minute wash, and a gentle cycle. The filter is easy to clean. I especially like the "auto water level setting" - I just drop the clothes in (as suggested by the manufacturer) and the machine decides how much water is needed. I also like the "deep" rinse option for towels; they come out soft, clean, and fluffy without using a softener. I recently washed a ...Read more
double bed cotton blanket without any trouble, and it came out clean. I have not experienced any lint over the clothes problems. The only down side is it is a bit noisy, but I've got used to its clunking and clicking. I don't wash clothes in the middle of the night anyway. I think it is value for the money I paid. I purchased it from Spartan Electical in Adelaide.Similar opinion? Write a review on ieatwords.com.au!
RaymondBrisbane
Garbage
I have had my machine for 24 hrs and it didn't make it through the first wash. The water doesn't empty completely and cannot go on to the spin cycle. And now I am going to pay out 145 dollars for one of their technicians to come out to look at it.
1 comment
ELECTROLUX ..Simpson
Hi Raymond,
Linda from Electrolux here.
We are sorry to hear you are experiencing problems with your washer.... Read more
Similar opinion? Write a review on ieatwords.com.au!
Nola WNorth Queensland, QLD
Would love to have my old Simpson back again
As reported before I was not Happy with my new SWT9043. I sort other peoples reactions to their machine, and followed any suggestions. Eventually contacted Electrolux which are the distributors of this machine. After many phone calls which were not returned, even though we could quote a job no. we were asked every time what the problem was when we had to ring them again. We had two service people come to look at it, was interesting to learn that if the machine was to be replaced, the replacement would take 2-3 weeks from Brisbane to our loc...Read more
ation in Townsville. Anyway [name removed], second wonderful repairman, informed us what we had to do to stop residue clinging to our clothes. We wash in cold water using only rain water, but you need to us castic soda or CLR to clean your machine once a week/month, has to do with Eco settings you now have on new machines, also use detergents for side loading machines, less suds. There is no mention of these problems /solutions in the Simpson Hand Book. My next door neighbour purchased a LG machine same time as I did and has no trouble. Perhaps that the solution to the problem. At the moment we have to leave the machine with hot water and solution overnight to clear problem. We are both close to 80 years old and do not have any really dirty clothes, so would hate to think how a mechanics wife would fair. Its great we can do Product Review and hope my experience helps someone. I have always had a Simpson Machine all my life and would love my old Simpson back again. Cheers Nola W. October 11th 2018 Update: Have replaced my SWT9043 Simpson washing machine with a Fisher Paykel. For those people who have been following my problems. I have exchanged my SWT Simpson Washing machine (with adjusted payment), to a Fisher Paykel 10kg washing machine. The difference in my wash now is astounding. My Thanks go to Harvey Norman Townsville for their assistance with my problem. I will preview the Fisher Paykel at a latter date1 comment
ELECTROLUX ..Simpson
Dear Nola, Zaida of Electrolux here. I'm sorry to hear of the number of service call-outs on your SWT9043 and would love the opportunity to assist. Could you please email us at customercare@electrolux... Read more
.com.au and in subject line place: “Product Review Assistance Required | swt9043 | Reference Nola." Please include your full name and number, and once received, we'll give you a call. Thanks in advance.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Kylie J.asked
Constantly getting the error EFO on the machine, have obeyed the instructions of the technician of not to overfill the machine etc yet only have 5 towels (not even 2kgs) in the machine and constantly getting errors with this machine
No answers
Cathyasked
We just brought our washing machine and it won't spin what should we do?
2 answers
ELECTROLUX ..Simpson
Hi Cathy,
Tania from Electrolux here.
We are sorry to hear you are experiencing problems with your Simpson washing machine.
If you wish to discuss this further please feel free to contact me at [email protected] attention Tania.
Thanks,
Tania
Hi Cathy, I sent an email back to Tania at electrolux asking her to contact me via phone which she did this morning. Tania was keen to sort the issue and explained procedure to have the machine assessed etc. I had already organised a replacement from retailer I purchased through (Appliances Online) who will deliver as soon as the machine I want is in stock, so no need for Tania to follow through. Appliances Online are amazing. You are within your rights to request a replacement from retailer if want or talk to Tania and they will organise replacement if the technician thinks necessary. Hope this helps.
cliffasked
When it is unbalance how long do you have to wait for it to reset its self?
No answers
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ELECTROLUX ..Simpson
Hi Sue M
trolux.com.au attention Sylvia and quote ticket reference 1187288.We would appreciate the opportunity to discuss the concerns you have raised about the washing machine.
If you wish to discuss this further please feel free to contact me at customercare@elec... Read more