2siceguru.com.auPerth, WA
- Verified customer
Perfect service, very intuitive interface, highly recommended
I wanted a DID number in emergency and this company made it possible to have a working number in less than 5 minutes. Website has a very smooth intuitive interface. Everything worked perfectly. The phone is installed in 2spiceguru restaurant in Perth.
1 comment
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PacmanSydney, NSW
- 9 reviews
Don't pay mega bucks for a comprehensive office VOIP solution
Have been with Siptalk for a few years. Has the occasional hiccup - but the service is effectively free. If you want to run an office with satellite locations then this is an ideal solution. Comprehensive enough to manage your business. With everyone moving to NBN port your main number to the cloud and you never require an actual land line again. Own Phone numbers, Incoming / Outgoing services, Fax service, Redirection, Line Hunt. Have as many extensions you want and no cost. Even an SMS service, would be good if they could expand this service - currently single use. Was their when is went from Telecube to Siptalk (not sure what happened here)
1 comment
John M.SIPTalk
Expanding the SMS service is definitely on the todo list, lot's of updates coming in the new year.
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Len1010South East Queensland, QLD
- 49 reviews
- 11 likes
- Verified customer
Years On & still HAPPY
OK when I first signed up it was a steep learning curve for me and I made mistakes in my settings but on the plus side every E-mail and or Chat query I made was helpfully and politely answered. With all the poor service, lies and misinformation we normally associate with TEC Company's nowadays it's wonderful when our low expectations are finally exceeded. Since switching off my landline and joining SipTalk some years ago I have never had better, cheaper and or reliable phone communication! I have seen an over tenfold reduction in my phone bill...Read more
. I have never looked back to the days of static, disconnections and weeks of outages that was the norm with Telstra. You will note I waited a long time to do this review. It was certainly time I posted about something Positive and Siptalk has exceeded all my expectations consistently now for some time. In this world of self back-patting, fake promises and misinformation I am so glad I stumbled upon Siptalk. I kept my original phone number and have now got much more control over many more options. I even still get those nuisance calls and those foreign con artists with poor English but they have never sounded so clear. Finally don't take my word you can give them a try for almost nothing. I saved over $37 a month just on line RENTAL, I have no contract, it's all prepaid and I top up yearly about what I used to pay monthly.1 comment
John M.SIPTalk
Cheers Len, appreciate the feedback. We've recently added call filters as a setting option now so you can block those annoying spam callers too if you want to.
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Siptalk does NOT ever deliver
rubbish company, spoke with [Name Removed] every week for a month. he was useless, never replied to emails. always promised i would get an update in next few days, and never actually updated me
after a month of waiting. i got fed up, and joined a different provider. siptalk still has still NOT submitted a request to port my number.
1 comment
John M.SIPTalk
Hi James, at the time you posted this we were undergoing massive changes and it seems like we didn't support you as well as we should have. Apologies for that. Things have changed a lot in the last 8 ... Read more
months, the systems are settling in and we're well on top of the customer support. Apologies again and all the best for the new year.Similar opinion? Write a review on ieatwords.com.au!
Lee MAlexandria
- Verified customer
Product works but zero customer service
- Siptalk appears a rebrand of Telecube. we use the toll free number and redirection services
- No notification was given of the date of change over from Telecube to Siptalk and only one email was sent regarding the change. that email said "At this point there's nothing for you to do, we will take care of the move for you". That statement was wrong.
- the result was our service (and our business phone number which is exclusively used for customer support) was disconnected
- i wrote to advise of the issue with a/. communication of the change ...Read more
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AndreCanberra
Out of business? Website doesn't work. Phone support hangs up.
I'm wondering if SIPTALK is out of business. Their website lets me create an account, but I can't create any services. I've called the support line, but once you choose from the first top-level menu, it hangs up.
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jeremyCanberra
- 9 reviews
- 9 likes
- Verified customer
great customer service
after the frustrations of dealing with the likes of iinet and internode, it's such a terrific change to deal with a provider who responds to support emails almost straightaway. Product (VOIP phone) is good and cheap
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J STaree
- 2 reviews
Great VSP
Very cheap line rental for DID & excellent price on calls. Local technical support. It has an annoying "one time password" feature, requiring you to send a token to your email account every time you want to log in to certain parts of your account.
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ozimarcoWheatbelt, WA
- 18 reviews
- Verified customer
Great VSP with excellent customer service!
Since Telecube took over Siptalk from PCRange, it has had a bit of a make-over. Specifically, it is now cheaper than ever to make VoIP calls with Siptalk. To get the cheapest rates, sign up via the Siptalk Whirlpool Offer (google it!). Make sure to read the instructions carefully in the first post by John If there is anything you are not sure about, just ask in that thread. Users will be all too happy to assist you.
If you do get stuck and cannot work it out with help from the Whirlpool forum, you will find that the Siptalk guys will do their...Read more
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anonymouseTownsville
- 5 reviews
Excellent support and response times
I was looking for a new provider due to my earlier provider not replying to calls, emails and complaint.
Siptalk was one of several providers I emailed for some information. The Siptalk sales rep replied within only a few hours (on a weekend at that) to my email with detailed answers, and when I had the inevitable problems with the initial setup/configuration, their tech support responded within minutes on the 2 occasions I needed them. I only had the service for a bit more than a week now, so I lack long-term experience, but to me serv...Read more
ices like phone and internet are only as good as their support. What use is a cheap provider when you are without a functioning phone for days because of support problems? By the way, Siptalk rates are good value as well.Similar opinion? Write a review on ieatwords.com.au!
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John M.SIPTalk
Thanks for you feedback, it's appreciated. Don't hesitate to reach out to support if you have any issues.