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Reviewer Photos & Videos
EL LLGreater Melbourne (Metropolitan), VIC
not consistent
I usually have no issues with Skyscanner however please be aware when going into the deal the price changes, even when booked with the airline directly. The price said my total flights were AUD 292 however changed when I went in to the deal (See picture). The deal was booked directly with the airline too and not another third party online company. If the airline is not in your local currency too you will be charged a pretty average conversion rate too. It charged 89.50 GBP and 81.96 GBP 171.46 which converted to over $320 AUD (Yes only $30 difference however this is 10% discrepancy. Not particularly happy however the booking has been done now - Would like Skyscanner to please contact me to confirm what has happened.
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Debsey
- 2 reviews
I Love Skyscanner!
I Love Skyscanner and always use it whenever I need to book a flight. It is very easy to use and is often cheaper than booking with an airline. You don't need to compare prices etc as Skyscanner does all the hard work for you. I always find the cheapest prices by using Skyscanner. Thank you Skyscanner, you're the best!
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- Verified customer
Easy to use and always cheaper.
Skyscanner very Easy to use and always cheaper than the airline. Easy to book and have many choices no hidden fees. So happy thank you and thank you so much
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Ian HonesWheatbelt, WA
- 2 reviews
Skyscanner is great
Very good prices for flights, car hire and hotels. Never had any problems with it. Easy web site to use. No hidden costs. Flight cost updates by email is very useful. Will keep using.
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Spot on!
Skyscanner is very easy to work out the types of flights and their costs. It shows many available flights and the costs are often cheaper than the airline internet ones. Thankyou so much! I constantly use it.
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Ian C.Australian Capital Territory
Go to flight search engine
Easy to use and always cheaper than the airline. Easy to book and no hidden fees. Has most of the major airlines and easy to filter your choices. Will continue to use for all flight bookings. Easy to save and get updates.
1 comment
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TessGreater Melbourne (Metropolitan), VIC
- 2 reviews
So quick to find
Very easy to find deals and specials Flights and hotels. I have been booking my flights through Skyscanner website. I’m happy there’s Skyscanner Australia I never had any issues booking this website.
1 comment
Skyscanner A.Skyscanner
Hey Tess,
We're happy to know you are enjoying Skyscanner's flight search features! Thanks for taking the time to leave us five stars.
Best,
Chantae
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I love Skyscanner
I love Skyscanner, I am on there every week .... booking flights, looking at flights to book or just dreaming about future trips. thank you Skyscanner. I will continue to use you as you are the best I have found
1 comment
Skyscanner A.Skyscanner
Hi Susan,
Thanks for taking the time to leave us a review. We're so happy to hear that you find Skyscanner useful for booking flights.
Best,
Chantae
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Christopher FlemingGreater Melbourne (Metropolitan), VIC
Fares quoted are not available
Tried to book a fare 3 times with 3 different agents and every time I went to book the fare I was told "That fare is no longer available". The site is a total waste of time as it is full of false advertising.
1 comment
Skyscanner A.Skyscanner
Hey Christopher, I'm sorry that you've had a tough time booking the flights you wanted. Could you please let our Help Team know about this along with the flight details you were trying to purchase? Pl... Read more
ease reach us at: https://help.skyscanner.net/hc/en-gb/requests/new? Best, ChantaeSimilar opinion? Write a review on ieatwords.com.au!
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Sky-scammer!
The flights in Trip.com which is sky scammer partner is scam flights and the website just collects customer account number. I tried more then 10 times to buy a ticket flight from sky scammer website. each time after writing all my details and credit number, showed sold out ticket. I sent a feedback to sky scammer about this issue but they still stealing customer details and credit numbers.
1 comment
Skyscanner A.Skyscanner
Hey John,
I'm sorry to hear that you're having problems booking your flight on Trip.com. Could you please get in touch with so we can look into this further? You can reach us at https://help.skyscanner.net/hc/en-gb/requests/new? - Chantae
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SKYSCAMMER!
Firstly, it is not a myth that prices of the flight increase if you repeat the search - i have proof of incremental increases in price each reload of the flight search - it is not associated with airline increases because if you repeat the search on another IP address, it correlates to the original price.
Secondly, I have made multiple attempts to book flights and it takes you to processing payment stage, even processes payment and then the site rebuttals the booking ! i call the airline after receiving a confirmation number and email and they state the booking has not gone through.
I find it hard to believe how such a popular site can get away with such scamming activity.
1 comment
Skyscanner A.Skyscanner
Hey Theo,
Thanks for getting in touch. At Skyscanner, we do not set prices ourselves. Could you please contact our Help Team and let us know where this is happening so that we can investigate further?... Read more
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Easiest and most efficient way to book whilst sitting in my pjs with a glass of wine.
No additional problems simple to navigate and compare flight times and prices. It was also easy to compare prices against other airlines with the ability to do multi cities when touring.
1 comment
Skyscanner A.Skyscanner
Hey Deb,
Thanks for your review. We're so happy that you're able to book flights with a glass of wine in hand! - Chantae
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Bon DradmanSydney, NSW
Used to be the Go-to site to get cheap airfares, but less so now.
Search Skyscanner on WHO flies WHERE, note the prices and form a budget but expect to pay upto 50% more. Find a trusted agent (airline is best) and buy there.
1 comment
Skyscanner A.Skyscanner
Hey Bon,
Thanks for your review. We try to feature the most accurate prices possible. Could you please let our Help Team know when a price is much higher than initially listed, so that we can take a c... Read more
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Kamal
- 2 reviews
Great website
Almost always accurate about prices and predictions. Eat to book and keen on feedback on how the booking has gone. Additional features to the website as the prices traffic lights and alerts made booking so easy.
1 comment
Skyscanner A.Skyscanner
Hey Kamal, Thanks for taking the time to leave us a review. We're glad that finding flights through Skyscanner has been an easy process for you -- that's what we're all about :) - Chantae
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Thumbs up from me
Have used Skyscanner a dozen or so times over the past couple of years and I have almost always found the cheapest flights around through them. I first like to search google flights to find the cheapest dates then jump onto Skyscanner to see if they come up with a better price.
1 comment
Skyscanner A.Skyscanner
Hey Math, Thanks for the five stars! We're glad to know that you've found cheap flights through Skysanner. If you ever have any ideas on how to improve even further, we'd love to hear them :) - Chantae
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MattSydney, NSW
Great app
Constantly use Skyscanner for flight and hotel deals
Used it to book our 2022 flights
Managed to get great deals and surprisingly some were the deal without extras
Offers a great variety of travel deals
1 comment
Skyscanner A.Skyscanner
Hey Matt,
Thanks for the five stars! We're so happy to know you found some great deals for this year's travels! - Chantae
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Prices Inaccurate and not available
Been on this sight for over a month and the cheap flights just don't exist. They either change and are marked up by $200 or are not available. I have tried 4-5 different offers and the same thing every time no matter what time of day or night. Adelaide to Phuket in late Sept/Early Oct this year.
1 comment
Skyscanner A.Skyscanner
Hi Derek,
Thank you for your review and I'm sorry to hear that you haven't found a deal that works for you to Phuket. In this case, we recommend setting up a price alert - that way, we can notify you ... Read more
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Skyscanner experience
Very upset that Skyscanner can still promote MyTrip (one of their flight suppliers) on their website. I paid for tickets, credit card charged, but never received tix from MyTrip. If you google MyTrip, nothing but BAD reviews. Skyscanner needs to step up and remove these suppliers immediately. A refund would be appreciated too.
1 comment
Skyscanner A.Skyscanner
Hi Flyingkiwi,
I'm sorry that you've had trouble with MyTrip and that you are still waiting for your tickets after being charged. Could you please contact our Help Team so that we can contact MyTrip ... Read more
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This is best
Easy to search, alarm settings, no cookie! Price is sometimes different (a little bit more expensive) but depends on the offering company. Tells us how to get cheaper ticket and information.
1 comment
Skyscanner A.Skyscanner
Hey there,
Thanks for the 5 stars! We're glad to hear that you find Skysanner useful for finding cheap flights. If you have any feedback on how we can get better, we'd love to hear it at https://help.... Read more
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sydneytoyotaSydney Surrounds, NSW
- 3 reviews
- 4 likes
- Verified customer
Cheap prices on skyscanner do NOT exist on the real sites
Used skyscanner years ago and it was quite good. But it's now just a cheater.
Have been searching air tickets from SYD to HND for the past a couple of months and decided to buy since this week. But when I clicked the cheap prices on skyscanner, whether it's edreams, gotogate or expedia, it turned out to be a much dearer price on the real sites. If it's just one or two sites doing this, I'd assume it's just the sites, but they're all like that, the cheap prices simply did not exist! There must be something wrong with skyscanner. What's the point when you show $1018 but it's actually $1451?
2 comments
Skyscanner A.Skyscanner
Hi Sydneytoyota,
Thank you for getting in touch and leaving us a review. We're concerned to hear of your experience with these flight price changes. Could you please contact our Help Team with details... Read more
Why dont' YOU investigate this, but ask me to contact your help team? The link you provided is not that helpful. Just checked syd to hnd on 20/09, hnd to pek on 16/12, pek to syd on 21/12 and skysca... Read more
nner showed $1060 on edreams. But on edreams it turned out to be $1508. That's almost 50% more expensive!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Cristopher P.asked
Hi I booked my flight last may 5,2020,and under of budget-air then today suddenly may 21,2020 I received a email says that my flight schedule are cancelled, can you kindly please assist me in my case
No answers
Panos K.asked
I had booked a flight in February for June via skyscanner and the next day the flight was canceled without any notice being sent and I learned today that I got at the airline for some clarification, that I can contact skyscanner to see what might be done?
No answers
Belindaasked
I booked a return flight to bali with skyscanner...with air asia...for early April ...i applied for a refund sometime ago but air asia have only just replied that i need to contact you....how do i go about this please?
3 answers
Still waiting for a reply Skyscanner???
Skyscanner A.Skyscanner
Hi Belinda,
Thank you for your message. Can you please get in touch with our Help Team and attached your booking confirmation? Please reach us at: https://help.skyscanner.net/hc/en-gb/requests/new - Chantae
I did and was told my refund or credit is denied....have to prove government banned travel....really...wth...will not be using skyscanner or air asia again
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Skyscanner A.Skyscanner
Hey Ian, Thanks for your review. We're happy to know you've found the search engine so useful--happy travels :) - Chantae