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Dimmy B.South East Queensland, QLD
- 5 reviews
- 1 like
So simple and user friendly
My friend introduced me to this site when they was travelling and being a person who never travels, it was so straight forward and easy to use. a 1 stop shop when travelling. Payments are so simple and no stuffing around. Recommend to anyone who is not travel savvy as me.
1 comment
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Mikef50Sydney, NSW
- 83 reviews
- 1 like
- Verified customer
Pay more if you don't use this!
If you KNOW what you want beforehand, and you're unlikely to make any changes, and you know which airlines you would use, and know which ones you would avoid, then all the hard work is done, and the only thing to do, is find the right flight, with short transfers / stopovers, the right departure / arrival times, adequate luggage allowances, food and drinks included, and free seat allocations, and of course, the right price. Then Skyscanner is hard to beat. Expect a small fee for using credit cards, but that's stated. Comparisons are easy, with ...Read more
links to every major airline to describe their luggage policies, food, carry on, the plane type and amenities, and lastly, which 3rd party to book through. This is complete information for you to choose. I found the quotations for my trip to be 100% accurate and totally transparent. The booking through the 3rd party was seamless. It took me less than 5 min to book and pay for my return tickets to UK. Have your passport details handy and your credit card. Too Easy!2 comments
Skyscanner A.Skyscanner
Hey Mikef50,
Thanks for the five stars and the in-depth review of our features. Enjoy your trip to the UK! - Chantae
You guys provide a great service, without taking a large commission. I'm glad to have had the opportunity to spread the word about you.
There are only a few "good" comparison sites around. Most are ve... Read more
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NimaGreater Melbourne (Metropolitan), VIC
Fair website
I have had booked flights through skyscanner fee times and have not had any bad experience. These sites work based on analytics and when you search for ticket fare they may give u different prices at various times.
1 comment
Skyscanner A.Skyscanner
Hi Nima,
Thanks for taking the time to leave us a comment. We're happy to hear you've had only positive experiences through Skyscanner.
Best,
Chantae
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KDEEPerth, WA
- 4 reviews
Terrible . A waste of time
The advertised flights and prices were not available. The adverts are only there to attract you to their website but in the end one cannot book their flights because they don't exist.
1 comment
Skyscanner A.Skyscanner
Hi KDEE,
Thank you for your comment. The prices we feature are the prices found within the past 8-15 days. We update live prices once the search is completed. We would appreciate any feedback and det... Read more
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ImmySouth Australia
- 2 reviews
- 1 like
Charged Double In Us Dollars
I booked a flight LAX TO ATLANTA on Skyscanner au. Given a price which was comparable to other sites, I chose a deal clicked skyscanner links to different companies and chose first option Spirit airlines . There was only a difference of about $20 more once on the airline s sites . Total price including seats was $378. I have gone back and cannot see anywhere on the Australian skyscanner site that the prices offered were in US Dollars?
This trip that I purchased and believed cost me $378 on Skyscanner au has now cost me $606 Australian. I have...Read more
1 comment
Skyscanner A.Skyscanner
Hi Immy,
Thanks for your message and I'm sorry to hear that you've had problems with your booking. Can you please contact our Help Team so that we can take a closer look at what has happened? Please ... Read more
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ElisaCanberra 2600, ACT
very useful search engine
For me, at least one of the sites skyscanner links to is always cheaper than booking through the airline itself. continuously updating pricing. Shows a review of the websites you will be linked to so you can see if they're trustworthy. flexible search options eg trip length.
1 comment
Skyscanner A.Skyscanner
Hey Elisa, Thank you for the review and we're glad to know our search features are working well for you. - Chantae
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ThusharaGreater Melbourne (Outer), VIC
New sky scanner app is dominated.by few airlines or give pr iority for fee air lines.
I have tried to purchase the tickets dro MEL to CMB & return (departure 05/11/19 & return on 18/11/19. But only show the tickets with Singapore airline. But love the old app.
1 comment
Skyscanner A.Skyscanner
Hey Thushara, I'm sorry to hear you're having trouble with our App. Can you please let our Help Team know what problems are coming up for you so that we can take a closer look? Please reach us at: htt... Read more
ps://help.skyscanner.net/hc/en-gb/requests/new? - ChantaeSimilar opinion? Write a review on ieatwords.com.au!
ShirlDarwin, NT
- 3 reviews
Great website to book flights.
Pricing was super accurate. Didn't encounter any unexpected or additional fees. Was very easy to compare different companies on this website. Highly recommended very satisfied will use again always. Tks
1 comment
Skyscanner A.Skyscanner
Hey Shirl, Thanks for taking the time to leave us a review! -Chantae
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Not happyFar North Queensland, QLD
Dont waste your time or money
I had to book twice for a return flight because it was to different airlines when I went to book the return flight it was full so then had to find a one way ticket but as I had re-entered, the date changed on the site to some random date I bought the tickets and paid for them and then realized it was the wrong date.I tried to change the ticket dates but the company said it was going to cost me the same value to change as the bought tickets as they wanted to be paid in Euros .So then I bought new tickets checked the date and paid for them but wh...Read more
en I checked my bank account the new company had charged in USD so I had got charged an extra 30%.So in conclusion I paid over $1300 for $400 tickets.Dont waste your time or money with this company.If you deal with skyscamers then dont deal with these companys Travelgenio & Opodo2 comments
Skyscanner A.Skyscanner
Hi, I'm sorry to hear you've had trouble with your flights and a frustrating experience with the charges. Our Help Team would like to take a closer look at what has gone wrong. Can you please contact ... Read more
us at: https://help.skyscanner.net/hc/en-gb/requests/new? - ChantaeYour to slow, my money has gone, thanks to no help from you
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Thanks skyscanner for sorting my issue
Thanks for sorting out my issue from my trip. I finally received $150 and email from them. It was mission to contact my trip but because of skyscanner I received my money that was extra charged from me
1 comment
Skyscanner A.Skyscanner
Hi Payal, Thank you for taking the time to leave us a review and we're glad to know your refund was sorted. - Chantae
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KerryGreater Melbourne (Metropolitan), VIC
One for Australian Competition and Consumer Commission to look into
I went through Skyscanner.au website which showed Australian flag in colour and next to it USD in shaded out grey. I booked Australian domestic travel for elderly parents and selected Trip.com to go through. At no stage in the booking process did it state that the $ on either the Skyscanner comparison page or Trip.com was in USD. It was only when I finished the transaction and received the booking documentation that it states the amount paid is in USD. This is deceptive and misleading conduct by both Skyscanner and Trip.com which they state is their partner, particularly given the significant exchange rate differences. I will be contacting the Australian Competition and Consumer Commission to investigate.
1 comment
Skyscanner A.Skyscanner
Hi Kerry,
Thank you for getting in touch and I'm sorry to hear about your poor booking experience. Our Help Team would like to take a closer look at what has happened. Can you please contact us at: ht... Read more
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SteveSouth East Queensland, QLD
Great comparison website
Always look at skyscanner to find my flights not just from my home town of Brisbane but also from places we are travelling to if we think we may have a quick flight to somewhere else from our holiday destination.
1 comment
Skyscanner A.Skyscanner
Hi Steve, Thanks for letting us know about your positive experience with Skyscanner! - Chantae
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Skyscanner not any responsibility for booking-Fraud online search engine
Dear All,
Please dont book through skyscanner, wego, depkey.com webstes. I have been booked ticket through skyscanner and ticket amount they refunded. Still not refunded my cash and skyscanner is telling they are only search engines they dont have any idea about refund. Then how we can believe these kind of websites. SO kindly dont book through these type of idiot online booking agents. Share maximum as well....Already given case against them in kuwait civil aviation and India..Fraud companies...Your amount will be lost...May be they will show you less price but they will cancel your tickets with out any intimation....fraud companies.....
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RaymondBSydney Surrounds, NSW
- 2 reviews
- 1 like
Debit Fee rip off
I booked a flight on line with Travelgenio ( based in Spain with english speaking tele reps)
the promoted fare price was $634 all inclusive and isted on each page of the booking process
when debit card was selected the fare rose to $679,
I rang the contact line a Melbourne number routed to Spain (english speaking rep on the line)
no authority to refer or any authority to address the complaint only to say the only option is to cancell the flight
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Watermelonyk
- 5 reviews
- 3 likes
- Verified customer
Best variety of deals and prices
Used Skyscanner many times, always get the best prices compared to other sites, was always able to actually book and use those fares. Multiple destinations are also supported. Highly recommended.
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Ripped off big time - Do Not Use
I flight was requested to price in New Zealand dollars.
The website priced it in $.
At no point did it specific a different currency.
Then when the credit card was charged I was charged nearly NZD $100 extra as it was proceed in USD.
Both websites refused to respond.
Do not use.
Ok to compare prices. Then book directly on airlines website
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Dina LGreater Melbourne (Outer), VIC
Beware of the travel agents they use.
My friend and I were left stranded on 30th June 2022 at Genoa airport in Italy by an airline called Blue Panorama booked by agent kiwi.com on skyscanner. Never again. They are not refunding our cancelled flights.
1 comment
Skyscanner do not vet the travel agents they offer you. There are dodgy ones like kiwi.com who are allowed to operate on skyscanner and people are losing their money with cancell ed flights not being ... Read more
refunded. Will never use skyscanner again for the stress it's caused me when things go wrong and there is no way to contact them directly with your complaint and recourse.Similar opinion? Write a review on ieatwords.com.au!
Awan
- 2 reviews
Booking with Trip.com and Skyscanner not reliable you can lose full airfare and can't travel
We were not allowed boarding by Malindo Airline and lost full paid airfare because one Australian Passport was expiring in 5 months after booking the family holiday using Skyscanner and Trip.com. We still don't know why Trip.com is collecting all passport details including passport number, issue and expiry dates at time of booking but not using these passport details for actual travel booking. If you rely on them like us you will be disappointed at the Airport.
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JOHNSON PHILIPAU
- 2 reviews
Don’t trust this website
I was almost loosing my full money. After booking I got an email from kiwi that you will get confirmation in 4 hours. but I blocked my credit card immediately after reading the review of kiwi. Sky scanner redirected me to kiwi after booking the ticket.
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Reason for the Beskjet Fiasco
They recommended Bestjet without proper due diligence or compliance checks of the company. Company went bankrupt and has potentially lost travel costs of up to 80,000 australians. Terrible service if you put your hard earned money in their recommendations.
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Questions & Answers
Cristopher P.asked
Hi I booked my flight last may 5,2020,and under of budget-air then today suddenly may 21,2020 I received a email says that my flight schedule are cancelled, can you kindly please assist me in my case
No answers
Panos K.asked
I had booked a flight in February for June via skyscanner and the next day the flight was canceled without any notice being sent and I learned today that I got at the airline for some clarification, that I can contact skyscanner to see what might be done?
No answers
Belindaasked
I booked a return flight to bali with skyscanner...with air asia...for early April ...i applied for a refund sometime ago but air asia have only just replied that i need to contact you....how do i go about this please?
3 answers
Still waiting for a reply Skyscanner???
Skyscanner A.Skyscanner
Hi Belinda,
Thank you for your message. Can you please get in touch with our Help Team and attached your booking confirmation? Please reach us at: https://help.skyscanner.net/hc/en-gb/requests/new - Chantae
I did and was told my refund or credit is denied....have to prove government banned travel....really...wth...will not be using skyscanner or air asia again
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Skyscanner A.Skyscanner
Hi Dimmy B., Thanks for taking the time to leave us a review. We're happy to hear that you've found our features easy to use. - Chantae