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Mattresses Buying Guide

Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

4.0

82 reviews
5
(59)
4
(1)
3
(4)
2
(2)
1
(16)
  • Value for Money
    3.0 (1)
  • Sleeping Position
    • Back (2)
    • Side (2)
  • Adjustment Period
    • I never got used to it! (1)
    • Months (1)
  • Pre-existing Neck / Back Issues Yes (100%) · No (0%)
  • Caused Discomfort Yes (50%) · No (50%)
  • Heat Retention Yes (0%) · No (100%)
  • Sagging Yes (100%) · No (0%)
  • Perceived Firmness
    • Very Hard (1)
    • Medium (1)
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Total disclosure

Total disclosureSydney, NSW

  • 5 reviews
  • 2 likes

Warning!CHEAP and will become unsleepable!

published

Purchased in January 2021.



Sleeping PositionBack and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention No
Sagging Yes
Perceived Firmness Very Hard
See all answers

Fantastic Product

published

I purchased a Queen recently. Now I find myself wanting to go to bed early as this mattress puts me in deep sleep.I wake up fresh and my mood has changed drastically. I'm happier than ever thanks to sleepy panda.

Date PurchasedDec 2018
Abby

AbbyMelbourne

So Comfy!

published

35 days in on the 100 day trial and it's the best sleep I've had in ages! Not only comfortable but super easy to set up and arrived in the given time stated on the website. Will recommend this mattress to all my friends.

Date PurchasedNov 2018
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Amin Bahabri

Amin Bahabri

  • 4 reviews
  • 2 likes

Its ok..not exceptional

published

Reasonably comfortable..would have liked it a bit firmer..bought of catch of the day at a discounted price. I own a competitor brand and the other mattress is by far more superior. Didn't like the fact the topper were yellowish..looked like a bad storage condition and the mattress topper you cant really appreciate it. I would return it if i could.

Date PurchasedAug 2018
Olive

OlivePerth

Worst mattress and customer service

published
Date PurchasedApr 2018
1 comment
Sleepy Panda
Danny S.Sleepy Panda
Mel

MelSydney

Buyer Beware, Sleepy Panda Mattress Is A Scam Website!

published

Spent over $1,000 on a king size mattress that never arrived. Been calling and emailing for over a month but I keep getting the run around that it's on it's way and they'll look into it. Every time I speak to someone I get a different story. They promised delivery on three different occasions in the past month which made me waste three of my annual leave days off work but the mattress never arrived. Absolutely ridiculous! Luckily my credit card provider was able to get my money back. I've also lodged a formal complaint with NSW Fair Trading & the ACCC to look into this illegal website.

Date PurchasedJul 2018
1 comment
Sleepy Panda
Danny S.Sleepy Panda
Ant R

Ant RSydney, NSW

  • 2 reviews

Exceptional Value & Exceeds All Expectations

published

Bought two queen size Sleepy Panda mattresses.
This was a replacement from an extremely well recognised big brand mattress supplier in Australia.
This in mind, at the really great price I bought these at my expectations were high, however would have been just happy if it was similar to the replacement mattress.
To my surprise, I can confirm the Sleepy Panda Mattress is by far superior to the replacement much more expensive big brand mattress. Extremely comfortable, supportive and sturdy. Quality seems very high and have no doubts this will last me longer than the previous mattresses that I purchased. I highly recommend this mattress.

Date PurchasedJun 2018

Sleeping better than ever!

published

I purchased a king single recently. Now I find myself wanting to go to bed early as this mattress puts me in deep sleep. I wake up fresh and my mood has changed drastically. I'm happier than ever thanks to sleepy panda.
A slight delay in delivery but worth the wait. I'm very happy with my choice!

Date PurchasedApr 2018

All positive feedback for the best mattress I've ever purchased!

published

I used to wake up with chronic pain every morning but after getting sleepy panda mattress, I'm totally stoked!
I'm now waking up after a deep sleep and no spasm. I found the service to be on-point and very helpful. They even gave me a complimentary silk pillow cover which was a nice surprise. The parcel arrived on time, no hiccups.

Date PurchasedMay 2018
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Absolutely Amazing!

published

I was abit skeptical of purchasing a mattress online but then I saw this Sleepy Panda mattress. The mattress came in a box which was very convenient. Very Happy with my purchase. Free delivery! The quality is amazing and affordable. It puts me in deep sleep and I wake up fresh and no more back pain since.
Highly recommended to anyone who's looking for a mattress.

Date PurchasedAug 2018

Fantabulous Mattress

published

Was a little worried at first..but..OMG!!
This mattress is the real deal..not too soft; not too firm..just perfect! Quality is Amazing. Very comfortable and super fast delivery. Highly Recommended!! Worth it!!

Date PurchasedAug 2018
Anna

AnnaSydney

Amazing!

published

I can’t believe how comfortable this mattress is, the support is just great, have had the best nights sleep since my purchase recently.
The service and delivery were exceptionally good.

Date PurchasedFeb 2018

Don’t fall for the free trial.

published

Bought this mattress to try and found the edges too soft. You can’t sit on the side of the bed without falling off. Wanted to return the mattress and was told I couldn’t because I used the discount code. I’ve been tricked and will be taking this further.

Date PurchasedMay 2018
5 comments
Sleepy Panda
Danny S.Sleepy Panda

HI Terry, PLease message us you Order number so we can urgently assist. Our customer Service honours all returns, we would love to see a proof of purchase in order to assist. We look forward to hearing from you.

Sleepy Panda
Danny S.Sleepy Panda
Terry
Terry

Exceeds Expectations

published

Shopped around and found this on Facebook. Great mattress. The fact it came in a box was cool and that delivery was same day was also a plus. Easy to unpack and the courier was also great. Gave me a call beforehand, rushed from work early to get it and the first night on the bed was one of the best sleeps I've ever had.

Date PurchasedMar 2018
Dans

DansSydney

Excellent mattress and affordable price!

published

I was having backaches from using a mattress from a different brand when decided to buy Sleepy Panda.
The delivery was super fast and the mattress was easy to unpack.
From the first night I could feel the difference. I am still enjoying good nights of sleep.
Would highly recommend this mattress to anyone!

Date PurchasedOct 2017
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Good experience

published

I like the mattress. It was delivered next day, was easy to unpack, was clean. The first night was about getting used to it, but now i love it. i genually look forward to getting into bed lol!

Date PurchasedMay 2018
Sarah

SarahBrisbane

I want my money back!

published

I cannot believe we spent $850 on what can only
be described as the worst mattress ever. It has given both my husband and myself severe back pains. We tried to get a refund within the trial period as advertised but surprise surprise they refused! The free trial is a complete lie. We’ll be reporting them to ACCC and fair trading.

Date PurchasedJun 2018
2 comments
Sleepy Panda
Danny S.Sleepy Panda
Sleepy Panda
Danny S.Sleepy Panda
Ben

BenSydney

Absolutely love it!

published

I wasn’t sure about buying a mattress online, but after a friend told me about her great experience I decided to give a go and was pleasantly surprised! I found the mattress to be quite comfortable and the firmness just perfect for my needs. Hands down one of the best value for money purchases I’ve made in a long time.

Date PurchasedApr 2018

Great mattress on a impressive affordable price.

published

I actually had a good experience with this one. I had it delivered in good conditions and had quite comfortable nights on my brand new mattress. It’s worthy of its promise. I definitely recommend it.

Date PurchasedJun 2018
Jeff

JeffMelbourne

Cheap uncomfortable mattress made from China

published

Worst mattress I have ever slept on. Way too soft and when you sit on the side of the bed you completely sink into it. Have sent 5 emails asking for a refund but no response. Reading the negative reviews here tells me they never intended to honour the free trial.
Never buy a mattress online! Especially not from scamming website Sleepy Panda!

Date PurchasedMay 2018
4 comments
Sleepy Panda
Danny S.Sleepy Panda
Jeff
Jeff
Sleepy Panda
Danny S.Sleepy Panda

Hi Jeff, All emails from Jane are responded to, no emails are ignored. We have no email from Jeff, can you please respond with you ORDER # to search and assist?
Thank you

Page 1 of 5

Questions & Answers

Jason

Jasonasked

Sleepy Panda

Has anyone had any success claiming the free trial after using a discount code? I'm pretty sure what scamming website sleepy panda is doing is illegal.

3 answers
Terry
Terry

Hey mate. Happened to me as well, and after looking at reviews, heaps of others. I’ve emailed them plenty of times, pleading for any kind of assistance. The answer is always blunt and cold. No refund. Taking my complaint to small claims, as it’s like getting blood out of a rock with these guys. It’s unfair. What makes me angrier, is that in every response the make in this page, they repeat that they honour the trial period. Complete lies. Good luck with your complaint.

Sleepy Panda
Danny S.Sleepy Panda

Hi Jason, We honur all our warranties - We still have no evidence of Terry's order number whiom we have offered assistance. @jason please contact us for any assistance on the 1300 4MY BED number or [email protected] and we will gladly assist.
Regards

Terry
Terry

This is ridiculous. Jane in your office has all my details. I’ve been arguing with her for weeks, to no avail. Clearly you guys are just trying to redeem your online reputation somehow by copying and pasting the words ‘you honour all customer waranties’. Your customers aren’t complaining about the mattress warranty! They are complaining about your business not honouring the free trial period after using the discount code. It’s conflicting information within the advert and is just plain wrong. You are tricking your customers.
Here is a challenge for you. In your next response to my post, copy and paste this sentence. ‘We honour all our free trial periods, including customers who have used a discount code’

Jess

Jessasked

Sleepy Panda

Been trying to get our money back for over a month now. They charged our credit card but we still haven't received the mattress. Have sent several emails with no responses and I've also spoken to them on the phone but they just say they'll look into it and get back to me which they never do. Does anyone know what I can do to get my money back? Wish we had read all the bad reviews here then we wouldn't of been scammed!

1 answer
Sleepy Panda
Danny S.Sleepy Panda

Hi Jess, if you send your order number you will be assisted as a matter of urgency

Jeff

Jeffasked

Sleepy Panda

Has anyone had any success getting in contact with these fraudsters? They seem to only respond to bad reviews on here but never respond to their emails. Anyone considering buying a sleepy panda mattress need to stay far away from these scammers. They take your money and if you have any problems with the mattress they disappear off the face of the earth.

3 answers
Sleepy Panda
Danny S.Sleepy Panda

Hi Jeff, we repond to all emails queries and assist all customers with a lenghy aftercare. I believe we have offered you contact details on the page though we have no contact from any Jeff at this stage. Please contact [email protected],au or call 1300 4MY BED as advised previously.
Regards

Sleepy Panda
Danny S.Sleepy Panda

Hi Jeff,
We repond to all emails queries and assist all customers with a lenghy aftercare. I believe we have offered you our contact details on the page though, we have no contact from any Jeff at this stage. Please contact [email protected] or call 1300 4MY BED as advised previously.
Regards

Jeff
Jeff

Are you kidding me? I've sent multiple emails to [email protected] asking for a refund but I've had zero response. Is this how you treat your customers when they want a refund within the 100 night free trial period? By ignoring them until the 100 nights is over so you don't have to honour it?

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