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I purchased a king single recently. Now I find myself wanting to go to bed early as this mattress puts me in deep sleep. I wake up fresh and my mood has changed drastically. I'm happier than ever thanks to sleepy panda.
A slight delay in delivery but worth the wait. I'm very happy with my choice!
I used to wake up with chronic pain every morning but after getting sleepy panda mattress, I'm totally stoked!
I'm now waking up after a deep sleep and no spasm. I found the service to be on-point and very helpful. They even gave me a complimentary silk pillow cover which was a nice surprise. The parcel arrived on time, no hiccups.
I was abit skeptical of purchasing a mattress online but then I saw this Sleepy Panda mattress. The mattress came in a box which was very convenient. Very Happy with my purchase. Free delivery! The quality is amazing and affordable. It puts me in deep sleep and I wake up fresh and no more back pain since.
Highly recommended to anyone who's looking for a mattress.
Was a little worried at first..but..OMG!!
This mattress is the real deal..not too soft; not too firm..just perfect! Quality is Amazing. Very comfortable and super fast delivery. Highly Recommended!! Worth it!!
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I can’t believe how comfortable this mattress is, the support is just great, have had the best nights sleep since my purchase recently.
The service and delivery were exceptionally good.
Bought this mattress to try and found the edges too soft. You can’t sit on the side of the bed without falling off. Wanted to return the mattress and was told I couldn’t because I used the discount code. I’ve been tricked and will be taking this further.
Hi Terry, Can you please respond with an order number ? We have no Terry in our system and we cannot assist untill we have an actual order number. We look forward to hearing from you as we would love ...
Read moreto review your case. We honour all customer warranties, even when a discount was granted. Thank youThis is ridiculous. Jane in your office has all my details. I’ve been arguing with her for weeks, to no avail. Clearly you guys are just trying to redeem your online reputation somehow by copying and ...
Read morepasting the words ‘you honour all customer waranties’. Your customers aren’t complaining about the mattress warranty! They are complaining about your business not honouring the free trial period after using the discount code. It’s conflicting information within the advert and is just plain wrong. You are tricking your customers. Here is a challenge for you. In your next response to my post, copy and paste this sentence. ‘We honour all our free trial periods, including customers who have used a discount code’Shopped around and found this on Facebook. Great mattress. The fact it came in a box was cool and that delivery was same day was also a plus. Easy to unpack and the courier was also great. Gave me a call beforehand, rushed from work early to get it and the first night on the bed was one of the best sleeps I've ever had.
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I was having backaches from using a mattress from a different brand when decided to buy Sleepy Panda.
The delivery was super fast and the mattress was easy to unpack.
From the first night I could feel the difference. I am still enjoying good nights of sleep.
Would highly recommend this mattress to anyone!
I like the mattress. It was delivered next day, was easy to unpack, was clean. The first night was about getting used to it, but now i love it. i genually look forward to getting into bed lol!
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I cannot believe we spent $850 on what can only
be described as the worst mattress ever. It has given both my husband and myself severe back pains. We tried to get a refund within the trial period as advertised but surprise surprise they refused! The free trial is a complete lie. We’ll be reporting them to ACCC and fair trading.
Hi Sarah,
We are so sorry to hear, there must be a confusion. Please contact 1300 4MY BED or email [email protected] with your order number. We do honour our 100 nights trial especially if you ...
Hi Sarah, can you please respond with an order number ? We have no Sarah in our system and we cannot assist untill we have an actual order number. We look forward to hearing from you as we would love ...
Read moreto review your case. We honour all customer warranties, even when a discount was granted. Thank youI wasn’t sure about buying a mattress online, but after a friend told me about her great experience I decided to give a go and was pleasantly surprised! I found the mattress to be quite comfortable and the firmness just perfect for my needs. Hands down one of the best value for money purchases I’ve made in a long time.
I actually had a good experience with this one. I had it delivered in good conditions and had quite comfortable nights on my brand new mattress. It’s worthy of its promise. I definitely recommend it.
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Worst mattress I have ever slept on. Way too soft and when you sit on the side of the bed you completely sink into it. Have sent 5 emails asking for a refund but no response. Reading the negative reviews here tells me they never intended to honour the free trial.
Never buy a mattress online! Especially not from scamming website Sleepy Panda!
Hi Jeff, Please call us on 1300 469 233 or email [email protected], If you have had a bad experience we can have your matter urgently revised. We look forward to hearing from you and appologise ...
Read morefor any inconvenience caused. Please advise us which email address you have been contacting so we can investigate teh email response, we do not have any unresponded emails in our mail at the moment. We look forward to hearing from you.Are you kidding me? I've sent multiple emails to [email protected] asking for a refund but I've had zero response. Is this how you treat your customers when they want a refund within the 100 nig...
Read moreht free trial period? By ignoring them until the 100 nights is over so you don't have to honour it?Hi Jeff, All emails from Jane are responded to, no emails are ignored. We have no email from Jeff, can you please respond with you ORDER # to search and assist?
Thank you
Where do I even begin! Firstly, I ordered the mattress on the 3rd of January and didn't receive it until the 16th of April. That's after months of follow up emails and phone calls where I was ignored most of the time. Only after threatening with a credit card chargeback did they respond and organised delivery.
When the mattress finally arrived, it came in a filthy box that left black stains on our carpet which we are still trying to get rid of! The mattress had yellow stains on it and stitches on the sides were coming out. In terms of comfor...
Read moret, it is extremely uncomfortable as it had zero support. I feel like I'm sinking into the mattress every time I sleep on it. I woke up with a really sore back the next morning but thought I'd ride it out and see if I'll get use to it but it just made my back worse over time. I tried to return the mattress and get a refund but they refused to honour the 100 night free trial. Instead, they had the nerve to bribe me with bedding accessories and luxury bed sheets so I would leave them a good review! This whole experience has been nothing but horrific. I now have to find some way to dispose of the rubbish mattress myself. I have no idea how this website is still in business. I'll be reporting them to the ACCC & filing a chargeback.Hi David - Please call us on 1300 469 233 or email [email protected], as we do honour all our 100 night trials to back the comfort of our mattress. Bedding accessorries and incentives are always...
Read more offered to our valued and loyal customers. All our orders are dipatched within 24 hours, than a few days depending on which state the destined addresss is. If you have had a bad experience we can have your matter urgently revised. We look forward to hearing from you and appologise for any inconvenience caused.Hi David, can you please respond with an order number ? We have no David in our system and we cannot assist untill we have an actual order number. We look forward to hearing from you as we would love ...
Read moreto review your case. We honour all customer warranties, even when a discount was granted. Thank youThinking I would be able to return this mattress within the 100 days if I wasn’t completely happy, I bought this mattress with peace of mind. Turns out the mattress was crap, so I asked for it to be returned. I was told that they couldn’t honour the trial period because I had used the discount code. What a load of crap! Everyone who purchases these mattresses is using the discount code. They are trapping people. It’s wrong. And I’ll be submitting a chargeback with my credit card.
Hi Aaron, Please call us on 1300 469 233 or email [email protected], as we do honour all our 100 night trials to back the comfort of our mattress. We can urgently have this revised if we can und...
Read moreerstand the situation factoring in the added terms with the $350.00 disount you have recieved.Hi Aaron, can you please respond with an order number ? We have no Aaron in our system and we cannot assist untill we have an actual order number. We look forward to hearing from you as we would love...
Read more to review your case. We honour all customer warranties, even when a discount was granted. Thank youAfter injuring my back while skiing a few years back i have been through 3 different mattresses (all super expensive) and none of them gave me relief or a comfortable nights sleep. After my first nights sleep at a friends house i woke up with no sore back. Wondering if i was miraculously cured but then realising I'm just not that lucky, I asked what type of mattress i slept on and they said simply an affordable mattress they purchased online, Sleepy Panda!
I ordered one that day and it arrived soon after and i have never looked back! Tempted to buy spares but no where to store them haha. If you are thinking of buying one, just do it! Best nights sleep i have ever had!
this is by far the best mattress I have ever slept on. Why pay 1,000’s of dollars for a mattress at a shop when you could save thousands and have it delivered directly to your door. The mattress is so comfortable I actually don’t want to get out of bed in the morning. Such an amazing mattress. 10/10 would recommend
This mattress is to die for. I work long hours during early or night shifts and I love coming home to this comfortable and soft bed. It’s homestly the best. I no longer get headaches or any bad back pains anymore after purchasing so many mattres until my partner brought this new one n it was perfect!!! And it still stays the same when we first got it.
This bed is legit comfortable. Sometimes my 1year old daughter will come to my bed and sleeps peacefully without having to wake us up during the night. It’s really good for my back knowing I’ve had really bad back pain from doing house work and esp for my partner knowing he works early or late hrs and loves coming home to a comfortable n soft bed.. it’s honestly the best bed to relax and have good light sleeps instead having bad headaches.. Really love my mattress and happy that I purchased it!!!
I Have had many matresses im so glad I purchased a sleepy panda.
Fall asleep faster and no longer toss and turn.
My back feels amazing every morning since I've had it.
Fast delivery and friendly customer service
Thank you very much sleepy panda
Ive had trouble finding the perfect matress that supported my back, helped me sleep through out the whole night, didnt cost too much and sleepy panda did exactly that.
Thank you so much i love this matress
Great mattress. The mattress I had before Sleepy panda was not very comfortable it caused me some back pain so I had to get rid of it and heard my friend mentioning she uses sleepy panda and that it was good so I had to try it!!
It did not disappoint it was comfortable since the day I used it and my back pain has improved since my new sleepy panda so thank you guys. I thought I’d share my experience and send my thanks, also delivery was fast!
Fantastic product. It made me sleep in a minute. I have used many types even expensive models. But this is the first time I got the correct product, cheap affordable.
Thank you very much
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Horrible mattress & service! They don't honor their 100 night guarantee. DO NOT BUY!
Avoid this company, not only is the mattress a cheap chinese knock off which you can get for 80% cheaper on ebay, but their 100 night guarantee is a complete scam because they don't honor it.
The biggest issue is that once we requested a refund as we were not happy with the mattress, they completely ignored us. There is no way to contact them and only when we decided to threaten legal action, they decided to reply by calling us 24 / 7 instead of replying to our email request. When they finally decided to reply via email, they said they will ...
Read morenot honor the 100 night trial because we used a discount coupon and that it is too bad we didn't read their T&Cs. What a complete scam! After many weeks of trying to resolve this matter, we are left with a junk mattress in the garage and us sleeping on the couch until we can either get a refund from them or save up enough to buy another mattress. We are not made of money where we can keep buying $700 mattresses. Disgusting business, DO NOT BUY UNLESS YOU WANT TO GET SCAMMED.Hi Jack, We are very sorry to hear your experience though we have no contact from you.
Our 130 469 233 phone which is responded to 9-9 pm Sunday-Friday, we have FB chat messanger which has a 1 minut...
HI Jack, can you please respond with an order number ? We have no Jack in our system and we cannot assist untill we have an actual order number. We look forward to hearing from you as we would love to...
Read more review your case. We honour all customer warranties, even when a discount was granted. Thank youThe mattress is very comfortable. The zoning and movement isolation is unbelievable.
The customer service and issue resolution was very underwhelming. We eventually came to an understanding but it took far longer than expected at 25 business days.
I would recommend their product and would purchase from them again - as long as I knew the item would be kept and not returned.
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HI Terry, PLease message us you Order number so we can urgently assist. Our customer Service honours all returns, we would love to see a proof of purchase in order to assist. We look forward to hearing from you.