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Reviews

3.0

27 reviews
5
(9)
4
(3)
3
(1)
2
(6)
1
(8)
  • Build Quality
    3.0 (9)
  • Value for Money
    2.2 (9)
  • Ease of Use
    3.1 (9)
  • Cleaning & Maintenance
    2.9 (7)
  • Noise Level
    3.8 (9)
  • Internal Layout
    2.9 (7)
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Msb

MsbCairns

  • 3 reviews
  • 1 like

Did not work properly

published

Had this machine less than two months, Eco Cycle did not work properly from day one, then it stopped working all together, Waiting for a new door now for several weeks. Not impressed, the whole machine should have been replaced o r money refunded! . Smeg and good guys need to really pick up there game



Date PurchasedJul 2017
1 comment
Smeg
Steve C.Smeg
Gerry

GerrySouth East Queensland, QLD

  • 6 reviews

Perfect

published

Smeg wgatccan I say . Beautiful looking stainless steel easy to clean washes everything to perfection I really like the cutlery drawer it’s great and easy to use and cleans must better that other dishwashers. The smeg dishwasher is so quiet I have to put my ear against the door to check it’s on

Date PurchasedAug 2015
Lois

Lois

  • 4 reviews
  • 1 like

Life saver

published

I have only had this dishwasher a few weeks, but it is awesome. It is super quiet, the loudest part of the cycle is the water filling. It cleans superbly using regular tablets; no need for the fancy more expensive ones. Dishes come out clean and sparkling. At first, I found it a little difficult to load, so I removed some of the gadgets in the drawers and it is a lot easier now. It comes with a cutlery drawer and a basket. We use the dishwasher drawer because it allows more space on the bottom shelf and my cutlery drawer is right next to the dishwasher for ease of transfer.

Date PurchasedSep 2017
1 comment
Smeg
Steve C.Smeg

Hi Lois, Thanks for your feedback we love reading about our customers enjoying their new products.Any issues please call us on 02 86674833.Enjoy !

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Janell

Janell

  • 5 reviews
  • 3 likes

Still Undecided

published

Purchased as part of a kitchen package. It doesn't dry the dishes unless you put it on eco. Cutlery rack is a waste of space so have removed it. Push buttons are hard to operate or press, not sure if this is a fault. It's too small (low) for my opening, my previous Bosch dishwasher fitted perfectly. Pellet of soap sometimes does not dissolve. I like the LED lighting. Smeg products are nowhere near as good as they used to be,. $1740 overrated product from Harvey Norman

Date PurchasedJul 2017
1 comment
Smeg
Steve C.Smeg
smoothcriminal

smoothcriminalKeysborough

  • 4 reviews
  • 2 likes

Average but does the job

published

This particular dishwasher is very basic. It has only three time delay options (three, six or nine hour) increments. The dishwasher is particularly average when washing dishes as not always you get a good clean and very rarely you see your dishes dry (even after using the most power hungry setting) it is not as quite as an Asko. In addition their has been numerous occasions where the pellet of soap has not dissolved during the wash therefore another wash is required. Our thoughts... save your money and get something else.

Date PurchasedNov 2014
teckleicq

teckleicqAdelaide

  • 12 reviews
  • 3 likes

So far so good....

published

No issues with cleaning dishes so far after a couple loads.
Pretty quiet operation, though not exactly silent.
Button lock feature to stop my toddler from mucking around with it is great, though I'm guessing a lot of dishwashers may have this.
Got it from for $1199 (RRP $1600+).
Looks good.

Date PurchasedJun 2017
JenP

JenPQLD, 4020

  • 15 reviews

Pleased with this dishwasher

published

Our Smeg Dishwasher seems to be working well. Have had it since July. This model is stainless steel with digital display buttons on the front panel. There a many programs to choose from including Rapid 27 mins, Eco, Delicate, Ultra Clean, Strong & Fast which has a washing duration of 55 mins. Dishes come out clean. There are removable inner parts in this dishwasher, so if you want to remove the upper cutlery drawer, you can do so. A versatile dishwasher which seems to do the job.

Date PurchasedJul 2016
Page 2 of 2
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Questions & Answers

Deb F.

Deb F.asked

Hello. I have has my DXW6315X1 for nearly 12 months. The information display is only showing 3 dashes when turned on. Unable to select any function. Please advise what I should be doing.

3 answers
Smeg
Lesley R.Smeg

Hi Deb F - thank you for your review, in order for us to assist you can you kindly email us direct with your full name address and contact telephone number and we will discuss this further with you- our email address is [email protected] and please mark to the attention of Lesley. Kind regards Smeg Australia

nigel c.
nigel c.

you need to level dishwasher so the door lines up with the body by using the legs by unscrewing up and until you have squared the washer up and the lights will go to normal .push power switch and then select cycle hold start/pause button.

Deb F.
Deb F.

Turns out if was a fault with the closing mechanism. The latch had broken. SMEG technician came and fixed.

Liam

Liamasked

Hi,

I have a DWAU6315X that seems to need a reset. All dashboard lights are on and remain on, including the 'lock key' and the 1h timer - all buttons are unresponsive. It doesn't commence a wash. I have left the unit disconnected (plug out) for an extended period and upon reconnection I am faced with the same lights. Can you please provide direction on this (+ the reset procedure)?

Thanks
Liam

2 answers

The lock on the door maybe broken and needs to be replaced... I had the same problem... on mine the was a red light on the quick set button (reducing the time of the wash)... if so this is what happened to me... service man replaced the lock and it was all good again.. I have had this dishwasher for a few months now and I have had two problems already... under warranty and they acted quickly but a bit of a pain on a new product that is supposed to be great. Hope this helps.... your reset procedure is correct as far as I can see but I don't think it is the reset.

Smeg
Steve C.Smeg

Dear Liam, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address, contact details and also if you can scan me a photograph of the rating plate from the right hand side of the dishwasher door. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen

netmedic

netmedicasked

My 4 month old machine of above model number has stopped working. Following it's last cycle, it shows --- on the display but won't take any input from the program buttons, just stays at ---
Then it switches itself off automatically after a few minutes, so I guess the timer circuit is still working, but just not taking any inputs from the cycle buttons.
Is there some way I can reset the processor?
Thanks
Dr Chris Kear.

1 answer
Smeg
Rodney M.Smeg

Dear Dr Chris,
Could you please call our technical support desk on 02 8667 4833 and they will be able to assist you with your enquiry.
Regards
Smeg

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