Smeg DWAU6315X Questions & Answers

Hello. I have has my DXW6315X1 for nearly 12 months. The information display is only showing 3 dashes when turned on. Unable to select any function. Please advise what I should be doing.

Hi,

I have a DWAU6315X that seems to need a reset. All dashboard lights are on and remain on, including the 'lock key' and the 1h timer - all buttons are unresponsive. It doesn't commence a wash. I have left the unit disconnected (plug out) for an extended period and upon reconnection I am faced with the same lights. Can you please provide direction on this (+ the reset procedure)?

Thanks
Liam

My 4 month old machine of above model number has stopped working. Following it's last cycle, it shows --- on the display but won't take any input from the program buttons, just stays at ---
Then it switches itself off automatically after a few minutes, so I guess the timer circuit is still working, but just not taking any inputs from the cycle buttons.
Is there some way I can reset the processor?
Thanks
Dr Chris Kear.

Hi our dishwasher isnt coming off end to start a new program. The start/pause button is beeping when pressed but not coming off end

Just installed a DWA16314X model and have tried multiple loads and programs yet non of them are drying the dishes they are still extremely wet. This is very disappointing as the 2 Normal ECO, 3 ECO, 4 Intensive & 5 Ultra Clean have the dry cycle.

Hi, we bought this dishwasher 2 days ago and the dishes are left very wet. We’ve tried multiple different cycles with the same results. From what I can see, if you’re using tablets (so using the flexi tabs button), the rinse aid will not be used?? Is there a way to use the rinse aid AND the tablets? I shouldn’t have to go and buy separate salt and detergent for the dishwasher to use rinse aid and actually dry the dishes.... This is not a cheap dishwasher and you should be able to just pop in a tablet and have it do a proper job..

Hi the bottom green spray arm has fallen off, I can't get it back on ..thanks

Hi we purchased a new DWA6315X1 yesterday took it out the box fitted it and turned it on.
Put a few dishes in and ran the quick cycle.
Everything worked perfectly, now the dishwasher panel is showing 3 dashes on the LCD display and will not work?
Very frustrating as this thing is one day old.
please help

Glenn
Perth WA

I have a smeg dishwasher that is over 10 years old and was already installed when j purchased my home. It has been repaired once and is currently not working and basically I have not used it for over 5 years. My question is should I get it repaired, given age and durability of parts etc, or simply replace. I have no idea of the ‘shelf life’ of these appliances. Your advice please

I have a DWAU6314X dishwasher, it is just over 2 years old and the door lock mechanism has broken, this is going to be repaired under warranty, my questions are, 1- the metal part of the catch is what broke, is this a common problem with this model, and 2-is it usual for such a basic part to take nearly 2 weeks just to get to the service agent and then they will only schedule the repair after the part has arrived.

Hi our dwau6315x dishwasher wont start the washing cycle. We ran it overnight and it showed a e6 code this morning so i removed the filters and cleaned them and now when you try to start the machine it gives a double beep when you press the run button. Anny ideas?

I have just installed the SMEG dishwasher DWA6315X1 and am getting error message E3 - how do I fix it?

We've just installed the DWAU6315X, made sure it was level and the door was closing properly but the only thing working is the power switch. None of the programs can be selected. Is there anything else we can try or do we need to contact a technician?

Smeg Dishwasher DWAU6214X - I close the door but the programme lights dont come on as if it is not registering the door is closed, can anyone help, I have just purchased this at Ebay, Brand New, just wanted to check i am not doing anything wrong before returing

Dishwasher is almost 2 yrs old now and we are starting to see issues. We clean everything monthly and recently the LED panel in the middle no longer lights up when we start it. We can start any cycle however as soon as it comes to the part where the tab needs to be released the dishwasher beeps twice and the cycle stops. Water has started pooling at the bottom and the tap dispenser is still closer. Called the customer service and they tried to reset over the phone, which didn't help and now we need to wait 4! weeks to get someone to service it which is frankly quite ridiculous. Anyone here who had the same issue and can help so we do not have to call anyone in?

Hello,
We have a DWA6315x dishwasher, purchased in March 2017. We now keep getting a E06 error message on a regular basis. We have removed the filters in the bottom of the machine and cleaned them, but it doesn’t seem to make much difference. Where else should we clean to solve problem.?
Graeme Brisbane

Our DWAU6315X IS SHOWING EO1 and a pump is constantly running.
turning off and on doesn`t help.
any ideas ?

Our brand new Smeg DWAU6315X which we had installed 10 days ago is not dissolving the washing tablet correctly we are finding it in the bottom of the washer although the dishes are perfectly clean, I'm also having a problem with the dinner plates which cause the rotating arm to hit the tops unless we lay them down almost flat, they are a normal size, do you have any suggestions ?

It's Christmas Eve and this dishwasher has failed. Six months old and a dud. Unable to program, unable to close the door. Have heard this d/w is made in China now- is this correct? So very disappointed with this machine.
Will have to go back to the property developer and proceed from there. Process will take a very long time .

I have a question about the knocking noise coming from our DWAI6315XT. It seems to be related to the detergent dispenser as it only starts after the detergent is release and can only be stopped by opening and closing the door. The detergent dispenser flap is being hit by the upper spray arm. We have the upper basket in the lower position to give plenty of room for tall glasses. Dishwasher is still under warranty an I would like it sorted before it runs out. We already had a Smeg service guy out to fix the door rope which is a bit of a worry when it's only had 4 months use. Any ideas?