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smile.com.au Questions & Answers
41 questions from our users
Glenn Sasked
I had a partner dentist, and know that the dentists do not want to reduce their annual net income.
If you did not charge a discounted fee for a root canal treatment, what would you fee be?
So if you do provide a discount, what would the actual fee be?
1 answer
Monica H.smile.com.au
Hi Glenn,
Thank you for your question!
Below is the link to our website about "Root Canal Guide: Costs, Process, Risks & More."
https://www.smile.com.au/dental-treatments/root-canals
Keep smiling!
Jenni Q.asked
Is there a smile.com dentist in or around launceston Tasmania
1 answer
Monica H.smile.com.au
Hi Jenni,
Thank you for your question. We hope you're well.
smile.com.au has partnered with more than 2,000 fantastic dentists across Australia who share our mission of making quality dental care more accessible for the people of Australia.
To find your nearest approved dentist simply click on the following link to our website's "Find a Dentist" page: https://www.smile.com.au/dentists/.
Keep Smiling!
Carol H.asked
Is there a dentist in Myaree perth who uses smile?
4 answers
Monica H.smile.com.au
Hi Carol,
Yes! - There are several dentists nearby. :)
Keep smiling!
Is Advanced Dental Care at North Lakes Road Myaree one of them?
Monica H.smile.com.au
Hi Carol,
Thank you for your question. We hope you're well.
smile.com.au has partnered with more than 2,000 fantastic dentists across Australia who share our mission of making quality dental care more accessible for the people of Australia, however Advanced Dental Care at North Lakes Road is not currently a smile.com.au approved dentist.
To find your nearest approved dentist simply click on the following link to our website's "Find a Dentist" page: https://www.smile.com.au/dentists/.
Keep Smiling!
Rosali Alveroasked
Other than stating that Smile.com.au dental cover is for under 100/yr, I would like to know before I join exactly how much membership in this plan will cost me. And how do I pay this membership fee?
2 answers
79 for single cover, 89 for sole parent or couple 99 for a family. I believe was only By credit or debit no cash option. The cover cost is on the first page of the website you just have to keep scrolling down.
Monica H.smile.com.au
Hi Rosalie,
Hope you're having a great day to smile about!
Here's a link to our website showing annual and bi-annual membership fees. This page will also provide you a link to join. - https://www.smile.com.au/join/1
Keep smiling!
Debiasked
Firstly are there any dentists in my area covered under smile.com.au my postcode is 5540.
Secondly, if I join smile.com.au, can I still get my benifits back from my private health
Ripped offasked
Hi Smile SCAM team
Do you have any actual dentists working in your company? Or is it completely staffed by marketing monkeys?
No answers
Ripped offasked
Hi Smile SCAM team why do I keep getting emails from marketing scams after I sign up to your system and how much money do you get from these spam marketers?
No answers
Ripped offasked
Hi Smile SCAM team who do u sell everyone's personal details too and how much of your profits come from feeding marketing companies our details?
No answers
Ripped offasked
Hi Smile SCAM team when are you going to refund my money you STOLE it would be cheaper than the REVIEWS I am going to keep putting out until you are unable to scam anybody else, nothing aggravates me more than people taking what little money I have without my permission. If you don't want people to get angry then don't rip them off........until I get my money back this only getting uglier. I am going to update my negative comments every week.
2 answers
Same thing happened to me. I paid $200+ for nothing. I didn't use it at all as no affiliated dental practice in my place. But i was assured, before purchasing that I just needed to present the card at any dental practice and I would be able to claim my benefits. This is a SCAM. People must know so they won't be one of the victims.
Make sure you ring your bank and black list them or they will continue to take your money
Christine H.asked
I’ve been reading both the good and bad reviews and am wondering how this system can possibly work with so many people making claims on it compared with the low cost? I don’t like being cynical but are prices bumped up before the discount and the whole scheme just to bring business to certain dentists?
4 answers
Don't know but the discounts ar e not that good and the couple I rang didn't seem that cheap but I will never use anyone associated with companies that use deceitful tactics to turn a profit from a business that doesn't offer any actual services, their operation reminds me of pyramid sellers. The only bigger waste of money is private health insurance start your own bank account and put all the money in that you would pay them and save it for dentist visits.
do not use this dentist, my son needed a tooth pulled out because it had cracked and was painful, he rang them up to see if they would take the tooth out, they said yes and made him an appointment that afternoon, 45minutes after his appointment time, he went in to have his tooth taken out, and they said we don't take the tooth out we are not qualified to do that, the dentist that does that works Friday, some four days later, what a joke, and then they have the cheek to charge my son a $100 for the dental check they did on him, something he never asked for or wanted, he just wanted his painful tooth taken out, why say yes over the phone, was it just to get a $100 out of him for a service he did not ring up for, this dentist is a rip off they do not care about the poor patient just the money they can get from them for services the patient never asked for, stay away from this dentist, I am telling everyone what they did to my son, is it scandalous and a rip off because people are in pain and suffering.
Monica H.smile.com.au
Hi Christine!
Thanks for your question. We hope you're well.
smile.com.au members are always guaranteed to save at least 15% and up to 40% off every treatment, every time they visit an approved dentist.
All treatments performed by an approved dentist are covered, which means you will receive reduced treatment fees along with no waiting periods, no benefit limits, and no pre-existing condition exclusions.
smile.com.au partners with quality approved dentists to ensure that our members have an exceptional experience when they visit the dentist.
Dental treatments and their associated fees vary depending on individual circumstances. Our Practice Partners send us their regular fees for each item numbers and from there we compute and send them the fees that they should charge our members. Rather than the practice you attend, the reduction will depend on the specific treatment you require as each dental item attracts a different reduction. Generally, it is the more common treatments, such as check-ups, fillings, certain types of extractions, and even crowns, which attract savings of up to 40%, however members are always guaranteed to save at least 15%.
Enjoy your day!
Andrewasked
do you have any dentists in Perth northern suburbs? Postcode 6030. I would like to get an estimate of the cost of crowns before I sign up. I know what I am paying (out of pocket) at present with my current dentist so I will be able to compare.
Regards, Andrew
2 answers
Monica H.smile.com.au
Hi Andrew!
Thank you for your question. We hope you're well.
We currently have more than 2,000 Practice Partners across Australia. Definitely, there's one near you. Here is the link to our website's "Find a Dentist" feature: https://www.smile.com.au/dentists/.
If you need further assistance, please feel free to enquire via
Keep smiling!
Don't waste your money!!! Spend it on an electric toothbrush and brush 2 times a day and you won't need to go through being ripped off by non disclosed rebilling by parasites. The saving is nothing you should ring around for better quotes from other dentists not associated with people who think taking your money without your permission is ok. Non disclosed billing is the first sign of a second rate business built on parasitism. The second is the smug attitude by the staff only interested in wasting more of your time with rubbish forms and more misleading rubbish designed to circumvent consumer law, then waste your time so you lose interest. Save your money pay a proper dentist to do the job properly beware of non disclosed rebilling... if your business model is misleading and sets up rebilling without a single mention of it when you sign up, and you offer no service other then taking somones money for a list of alleged discounted dentists, then you are nothing more then oxygen wasting parasites.
Rainyasked
Are the dentists at Wollongong Uni. student dentists or are they fully fledged dentists with years of experience? Also, how do I go about getting my dentist & dental surgeon to become dentists for smile.com.au? Thank you
1 answer
Monica H.smile.com.au
Hi Rainy!
Thank you for your question. We hope you're well.
smile.com.au has partnered with more than 2,000 fantastic dentists across Australia who share our mission of making quality dental care more accessible for the people of Australia.
We partner with quality approved dentists to ensure that our members have an exceptional experience when they visit the dentist. They undergo stringent quality reviews before they can be approved as a partner of smile.com.au.
Here is the link that you can provide to your dentist if they want to be part of our growing number of Partner Dentists: https://www.smile.com.au/for-dentists/participate/
Keep smiling!
Rainyasked
How much does a root canal cost in the wollongong NSW area
1 answer
Monica H.smile.com.au
Hi Rainy!
Thank you for your question. We hope you're well.
Here's the link to our website regarding Root Canal Guide: Costs, Process, Risks & More: https://www.smile.com.au/dental-treatments/root-canals
Keep smiling!
Lidia B.asked
How much will a dental bridge cost?
1 answer
Monica H.smile.com.au
Hi Lidia!
Thanks for your question. We hope you're well.
Here's a link to our website regarding Dental Bridges Costs and More: https://www.smile.com.au/dental-treatments/bridges
Keep smiling!
Jasonasked
Hi
I live in Vic 3977, i have just joined smile. I am looking at veneers and maybe a bridge. My teeth feel fairly strong but are a bit cracked and discoloured. Which dentist in my area would be best suited to this type of work
Thanks
JG
1 answer
Monica H.smile.com.au
Hi Jason,
Thanks for your question. We hope you're well.
We answered your question via email.
Keep smiling!
Annasked
Hi. I just joined. My member number is194900584027 and I forgot to request a card. How do I adjust this?
1 answer
Monica H.smile.com.au
Hi Ann,
Thanks for your question. We hope you're well.
We answered your question via email.
Keep smiling!
Sharissa W.asked
What would a root canal treatment cost with smile?
1 answer
Monica H.smile.com.au
Hi Sharissa,
Thank you for your question. We hope you're well.
Below is a link to our website related to root canal:
https://www.smile.com.au/dental-treatments/root-canals/
Keep smiling!
Neil Jasked
Good morning I have Private Health cover plus Extras with HCF (currently reviewing cover with a view to changing) and note Smile's "extra dental cover"! We are a couple aged 70 and 71 years and are seeking extra cover for dental. Can you please advise how Smile works in alignment with Private Health providers - with Dental Extra's - Thanks Neil
2 answers
They are separate. You will get the Smile reduced prices as well as your HCF rebate, and then you pay the gap. Just remember to go to a Smile member dentist.
Monica H.smile.com.au
Hi Neil,
Thank you for your question! We hope you're well.
You can use smile.com.au dental cover to top up your extras insurance!
Unlike health insurance, smile.com.au dental cover has absolutely no waiting periods, benefit limits or treatment exclusions. This means that you will certainly benefit with smile.com.au in situations where your insurance will not cover you, such as if you are restricted by waiting periods or have exceeded your benefit limits.
You can also use your smile.com.au dental cover in combination with your health insurance to benefit twice over. Simply show your smile.com.au card at your appointment and your treatment fees will be reduced on the spot. You can then swipe your health insurance card through HICAPS to claim your rebate.
However, if you visit a practice that is also a preferred provider with your health fund, show only your smile.com.au card at your appointment and then claim your rebate directly from your health fund. This can significantly minimize your out of pocket expenses and will enable you to receive more treatment within any benefit limits you may have with your health fund.
Enjoy your day!
Riepiyoasked
Can I use this insurance with any dentist?
Can I use it as a specialist dentist?
2 answers
You can only use Smile with participating Dentists, Google Smile and it will show all the dentists
Monica H.smile.com.au
Hi Riepiyo,
Thank you for your question. We hope you're well!
We partner with fantastic, quality approved dentists who support our mission of making quality dental care more accessible for the people of Australia.
The full list of smile.com.au approved dentist can be found here: https://www.smile.com.au/dentists/.
Have a wonderful day!
Robyn Jasked
What percentage do you get off various items?
3 answers
You can get up to 40% off.
Can you give me more information on specific rebates for various services
Monica H.smile.com.au
Hi Robyn,
smile.com.au members receive at least 15% and up to 40% off all of their dental fees at any of smile.com.au’s quality approved dentists across Australia. There’s no waiting, no limits, no exclusions and no confusion!
Enjoy your day!
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