Reviewer Photos & Videos
MadiSouth East Queensland, QLD
My Snap Fitness
I love my local Snap Fitness, it's always super clean and tidy. There is a great selection of equipment and friendly staff, all at an affordable price. I would be happy to recommend Snap Fitness to my friends and family.
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Adam NasimiPerth, WA
Perfect Gym
Convenience and affordable. Almost all of Snap Fitness clubs have everything you need in a gym. And they are conveniently located in most cities and suburbs I travel to for business or pleasure.
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Amazing culture!
I recently experienced the most amazing culture in my current Snap Fitness Club and couldn't suggest going anywhere else! All staff and members are super polite which makes working out so much more comfortable. I love coming here after work and actually look forward to it! All Snap Fitness Club Managers are great and you can see how hard they work!
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AndrewGreater Melbourne (Inner), VIC
Excellent Clubs
Clean modern and great value for money. Friendly staff who are always willing to help out. 24/7 access provides convenience and I love all the free weight set up. Excellent all round!
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Thomas B.Goulburn Valley, VIC
Excellent Service!
The effort the staff put into making me feel comfortable was amazing. They not only showed me an exercise but explained how it would help and what exercise would be the next step.
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Simon D.South East Queensland, QLD
Great gyms and friendly staff
Snap Fitness is just like many other fitness brands in that the gyms can be awesome and they can also be not so awesome. This all comes down to the staff, the franchise owner, the equipment, location and many other factors.
Having said this, Snap Fitness does have a real "member-first" focus, and they do engage with local communities really well. The gyms are mostly great, and there are plenty of them which means that no matter where you are you should be able to get a great workout in.
Try your local Snap and see how you feel!
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Glenn R.Greater Melbourne (Inner), VIC
Best 24/7 gyms
I have been training at Snap Fitness Glen Iris since it opened 2 years ago. They have added new machines and equipment and its really clean and tidy with natural light. I love how I can use Snap Fitness nation wide.
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Debbie A.South East Queensland, QLD
Worst experience ever.
Be careful what you sign. I was told that I could cancel my 14yo daughters membership with 30 days notice, they did not tell me that I still had to pay out the contract. I cancelled her membership 2 months ago and they are refusing to accept my resignation.
1 comment
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Honestly the best gym that i've been to!
Absolutely love Snap Fitness! The staff and members are always so nice any welcoming. It's clean and the equipment is great! Great to see so many new locations popping up in Sydney too. Could not recommend Snap Fitness highly enough!
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Why is it so hard to cancel membership
I emailed them saying I wanted to cancel my membership and they said I had to come in and do it. So I went in and they said the manager is not here right now he's in a meeting (apparently they couldn't help me fill out a form) and told me to call him so I did - he didn't answer so I left a message asking him to call me back and he still hasn't.
Just emailed him again asking him when I can come in to cancel.
I've had relationships that are easier to end than this.
Also having to pay for 30 days after you end your membership makes no sense and is a clear rort.
1 comment
Stefanie N.Snap Fitness Australia
Hi Sarah, we would love to help you. Could you please email [email protected] with further details about what club and we will assist. Snap Fitness Head Office
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Mitchell H.Perth, WA
Dodgey contracts and poor service
Can not cancel membership straight away, Require a 30 day cancellation period where they will still charge your account. Pretty poor from my point of view. I spoke to them directly and were not willing to provide any solutions.
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Package pricing not disclosed until they have enough personal info to know who you are
Could you please advise why all package pricing options are not disclosed before you require someone to enter their personal details. I should not have to provide you with my personal details to then access you pricing options. If there is a reply to this, could you please advise pricing options? All other similar businesses give pricing so could be easier to just not include Snap Fitness in my decision.
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Robert VSydney, NSW
- 2 reviews
Deceitful and unprofessional
*******
UPDATE
Since contacting the CEO of LiftBrands, he has attended to this and issued a full refund to both myself and my partner for our contracts.
I have been a member on and off since 2011 with snap fitness, and recently took my partner to sign up. She paid 6 months upfront for her membership at Double Bay. At no point in time did the staff say anything about them having any issues. 2 weeks later the branch closed down.
We have been trying to get a refund for the 6 months upfront membership to no avail.
The National Operations Manage...Read more
2 comments
Stefanie N.Snap Fitness Australia
Hi Robert, thank you for your review.
We understand your frustration with this matter and unfortunately we didn't see the closure coming. As mentioned the matter is being handled by the liquidators a... Read more
nd this is your best avenue to find a suitable outcome.Hi Stefanie, sorry but thats not suitable.
We contacted the liquidators and they said there was no money and referred us back to you.
I honestly cant believe that Snap Fitness / Lift Brands refuses ... Read more
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Gym OK but not organised when it comes to membership
Due to an injury I requested my membership to be on hold and happy to pay the holding fee. It took the gym over two weeks to return my calls and emails asking to hold membership. They finally replied that they would hold the membership, but from that day, 2 weeks later from my first request.
It is not my fault that they are unorganised but I am paying for it.
1 comment
Stefanie N.Snap Fitness Australia
Hi Amanda, thanks for your feedback and we would love to help you. Could you please email further details to the above including the club so we can rectify the issue. Email Stefanie at [email protected]
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Feedback
We are super happy with our experience at snap fitness. We have used multiple snap clubs and all have been premium clean facilities. Great prices and the staff are well trained.
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S. Y.South East Queensland, QLD
Love the staff!
I am a newby at the gym and the staff at Holland Park Snap have been amazing! Love the atmosphere and have got loads on info from the workshops held in the club. I haven't tried PT yet, but the small groups class instructor Gwen is a cracker! Thanks guys! Loving' it.
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LibbeeSouthwest, VIC
Love my Snap Fitness membership
I absolutely love my Snap gym. Such a clean, safe environment and I can use it all over the world whenever I travel. Great value for money with non expesive membership rates. The staff and other members are always so friendly and happy to help you out whenever needed.
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Gym ShopperPerth, WA
No stress gym
Great gym and franchises in the WA area. Cost effective with up to date equipment. Would highly recommend to check Snap out when looking for prices. Friendly and helpful staff.
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Brooke W.Greater Melbourne (Metropolitan), VIC
Love this Gym
Love the awesome equipment & super friendly members and staff! One of the PT's helped write me a program and set me up to achieve some awesome results! I've joined with a few of my friends and now love working out!!
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JohanSouth East Queensland, QLD
Home away from home
I love training at Snap Fitness Members and staff are friendly and there are a great range of equipment! They have some great group classes and its so awesome that they are all included with your membership at no extra cost!
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Questions & Answers
Sonya K.asked
I am interested in Joining Snap Fitness in QLD however the best deal they are offering me is $14.95 for a 12 mth contract, They tell me they can waive the "Start Up Fee" of $149 but still want me to pay $69 for the Card Access. That is a total cost of $846.4 for a 12mth period.
Can anyone tell me how much they pay for their Snap Fitness membership?
Thanks Sonya
1 answer
If your happy to be the member of only 1 gym with no access to other Snap locations you can get a year for $ 430. That is an up front payment for a full year. If you need access to different gyms try Anytime Fitness.
Nateasked
Has anyone been to snap Fitness Waverley Gardens? And ended there membership? Please tell me how it went
No answers
Sam Lasked
How much does snap fitness cost per year?
1 answer
For my gym, I got an annual pass for just under $800 but my joining fee was waived (this price included the pass).
It might be different for different areas though, as I know Anytime's prices change according to the area that you go to.
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Stefanie N.Snap Fitness Australia
Hi Debbie, I am sorry to hear your experience and would like to know more. Can you please email [email protected] the details fo the club so we can work through a suitable outcome. Thank you