From the start the salesman was awesome then once they had my first instalment it went down hill lack communication amongst staff fitter turning up without all the components then doing a pathetic job having to chase them to fix the faults then having to take a day off just to supervise them to make sure the job was up to standard save your money and save yourself the stress find someone else

Had plantation shutters installed in our newly renovated unit 5 days after the renovation was completed. Firstly, installation was not done in timeframe as promised when quoted. Secondly, there was damage to our kitchen tap and some of the paint. Have tried to communicate with company to have this remedied. 2 weeks later, still no phone call or response to find a solution

They came fitted one side awning, but couldn't finish otherside. Because the dimensions were wrong. They told coming back next day, but never. Even no phone call. We email them but no reply until I called.They will contact us immediately at the time of payment, but they will be indifferent to email from us. I hope finish job as soon as possible.

A few years ago Solomons supplied our Venetians. Product is fine, but controls on all windows are on the wrong side! Not a good communications job. Recently we ordered verishades directly. The supplied tracks look unfinished and obviously are missing a trim. The supplied tracks are not shown on the website and apparently the "standard tracks" are not available on our colour. Beware of false expectations with Solomons, and double check every word in every confirmation to avoid disappointment.

If you don't want your blinds to look like the attached photos after less than 3 years then don't buy from this crowd.
Installed using incorrect fixings (screws too short for the thread to reach the backing.)
After sales service non existent. Ask you to email and then ignore the issue when they realise that they really do have a problem

I should have read reviews before committing to having a security screen fitted by this company, so many problems with the fitting and the screen being scratched and other items too long to list, I have made several attempts to contact them and still no reply back to rectify this ....very poor service and quality

Service and personal interaction was great. Love the door it's the 2nd one we have had installed with Solomons and now just waiting for a breeze to blow in and cool us down. Everyone from our first contact to Paul the installer was very professional and was all too easy. Lovely staff would use them again.

Couldnt recommend Paul Bremner enough. He did our security screens on the whole house and was a delight. He worked extremely hard for us and made sure we were happy with the final result. I have been and will continue to recommend Paul to anyone.

Have utilised Solomons before in my previous home at a good price and had a great experience, so went with Solomons again. Paul Bremner was polite, efficient and knew what he was doing. Offered me a great deal and I hope the installation will be seamless as well.

I truly regret having chosen One Solomons of Cleveland. From start to finish, cheap product, poor workmanship and awful interaction. Too much detail, but put simply, I definitely DO NOT RECOMMEND THEM TO ANYONE.

I called the service number as my blinds won’t open, they are under warranty and firstly they requested to take a photo to them, they then asked what was happening and then said it wouldn’t be for that, as if I would know, then I told them to come look for yourself, I had to call them 3 days later and they said they’ll come next week sometime, in the meantime I’m in the dark and can’t open the doors to get out, what if a fire broke out?

After service does not exist outside awning put in wrong place, being waiting over a month for a wand so I pull the blind down, and still waiting for someone to come

Solomons did a fantastic job on our security doors which they just installed at our Currumbin property. It was effortless and the workmanship was very good. very competitive price too. Thank you!

We had our patio blind installed in OCt 18. The job was done by very inexperienced staff. The measurement was not matching with the product was installed, the screens came out from the frame when it is rolled up or down until now still not done/ fixed and many more fault. We were promised by the salesman everything will be good but it came out with very poor job. Very unhappy

I have tried to call to complain that my roller blinds buckle and the manger is away, in a meeting or has left early. Jason never returns my calls this has been going on for months!!!! I would never recommend this company and it’s so much money!

My Wife and I went into solomons in Capalaba QLD December 2018 and chose some blinds with the salesman and he said he would get someone to contact us to come around measure up and give us a price...…. still waiting.... tick-tock.....tick tock, forget it solomons will go elsewhare.
Makes me wonder how some companies survive with incomptant employees.

Purchased Hampton shutters was told 6 to 8 weeks, when we did not receive them we rang up to be told that they were in a container and they could not tell us when they would arrive. Company advertises as local company employing local people. We were never told that the shutters were to be made overseas otherwise we would have gone elsewhere. Very disappointed thought We we’re supporting local manafacturer. Paid over $4000.00. Shutters broke as soon as installer left. Shutters still not repaired. Shutters also poor quality and the installation is very poor. Still trying to get resolution but no one will speak to me and resolve the issue. Be aware buying from this company make sure you are told the whole truth