Solomons Flooring (page 4 of 10)

We have worked with the team at Solomon’s Willoughby for many years and nothing is ever too much.
George has always given us good advice and helped us choose well.

We have used Solomon’s Balcatta many times now. I have found them to be so easy to deal with. I never have to follow up on my orders and find they are always on time and reliable.

0 stars: Paid for 4 rooms of carpet. The manager told me it would be a half day to install.
3 hours late 2 days in a row. 3 days of chasing the manager to finish what was supposed to be a simple install, 2 rooms have poorly laid carpet. Tried to charge me $50 for carpet ramps. The manager is unprofessional, unreliable and untrustworthy. Paid in full before the install and this is what my house looks like after 6 weeks. The quality of the install is very poor. Worst experience Ive had in my 8 month renovation. Buyer beware and I would definitely not recommend!

Placed order with West Ryde franchise to replace carpet to our three bedrooms. We removed our furniture as agreed for Friday carpet install. No one turned up, finally able to contact the manager and was told could not come till Monday. On Monday no one turned up after repeated attempts to contact a labourer turned up 3 pm removed carpet and went home. No one returned calls until Thursday . Carpet took another 2 weeks to complete and 3 weeks later no one has returned to rectify defects in the installation and stains in the carpet. Carpet is supp...

Annie was so helpful and patient as I worked out which type and colour of carpet to put into my bedroom. She took the time to provide great advice and I am so happy with the carpet I picked, it's a beautiful colour and feel. Thanks Annie!

We love our new, thick, soft carpet. It is great quality. After going to several shops we chose Solomon's Balcatta because of the excellent customer service. This great service continued right the way through. We won't go anywhere else now for our flooring needs. Thanks so much!

Solomans Balcatta. Thanks Glenn and team for a floor covering job well done from start to finish. Cortec flooring and wool carpet. Could not fault the final result . invoice 100304.

I am so disappointed with Solomon flooring as they are not reliable and expensive
I compared the price with other companies and I think a bit expensive
However I hope they would be improved

Absolutely love our new Coretec flooring from Solomons Balcatta. Installation was sooooo quick and easy and the workmanship fantastic. Thx to Glen and his team. Our lounge and dining room has gone from drab to fab.

After having looked at a few carpet companies, we decided on Glenn at Solomons Balcatta. We are very glad we did so, carpets are great & we would definitely be using Glenn & his team again!!

Just went into the moone ponds store! Absolutely the worst customer service i have ever received! Didn’t even get a chance to get her name she was that rude!!! Would never step foot in this shop again

Warning !
I took my building plans into the Solomons WA Osborne Park store in the belief they were able to correctly measure and identify exactly how many boxes of vinyl timber floor boards I would need for my 4x6 backyard shed and was sold 8 boxes at a cost of more than $1000.
Once the floor boards were laid I had one full box plus half of another box left over. I understood half a box of left overs but not an additional whole box of unused boards. The tradesman (who laid the floor) and I questioned the large volume of surplus boards and ...

Solomon’s midland did a fantastic job
All four bedrooms carpets replaced and I couldn’t be happier
Great quality at such a great price as well as a quick turn around

Thankyou to frank. Ron & his team nick & hotan. Excellent work. Love my new floor. Highly recommend Solomons dandenong

UPDATED 12 Jun 19

There are couple of installation defects need to be fixed. Message store manager and he replied quickly and agreed to come and fix. Booked date and time. But no show. Follow up and re-arrange another date and time. Again no show. Try to contact again but no response afterwards. Still cannot reach him thereafter. Defects still not fixed. Beware of the after sale service!

Installed Jan 19
I am after specific brand of vinyl flooring (Coretec) which only Solomons and another company would stock. Approached both for a quote. M...

We couldn't be happier with our new Coretec flooring. Thrilled we went with Solomons Balcatta. Glenn was honest, reliable and super nice, helping us choose our product and colour. He went out of his way for us. We were so impressed we ending up getting out entire kitchen and dining room done, as well as bedrooms, lounge and hallway.

I had my new carpets in my two bedrooms and study in today. Solomons arranged to have all my furniture taken out and replaced after then they replaced it all including rewiring computers, phones, etc. The actual carpet layer, did a fantastic job and even vacuumed when he had finished, He took away all the old carpet

Very competitive price, great assistance in helping select the best flooring for my space, quick turn around and install. Highly recommended.

Mr Wali Kohistani, Director at Castle Hill Solomon Flooring, had recommend a good quality carpet at a reasonable price for us. We also did the kitchen vinyl with them. The tradesmen were very good with their carpet laying and were very responsible- locking every door and window after completing their job. It is good to be aware that there could be extra cost for the floor preparations when the tradesmen remove the old underlay. Overall the product and service were good and the job was completed on time.

We have bought carpet from 2 separate solomon carpet shops - The first (great experience) at Gepps X, we then purchased carpet from Solomon's Findon carpet store and were extremely dissatisfied with the installation. When the store sent out someone to inspect, they sent the guy who installed it - who said it was a good install but they would look at repairing the small join in the corner that had a gap.

Simon and the team provided exceptional service. Great communication, superb finish and on time. Will recommend Solomons Flooring Bentleigh to others in the future

Both products and services are really good and above our expectation. We are really happy about what our floor’s look.

I just want to say thank you for the great customer service from start to finish. The team at Solomons Gepp Cross were just lovely people to work with, friendly service, honest and reliable. Loved the carpets, loved the serviced, thank you so much Troy for your great service. I would highly recommend this store Jimmy and & Oscar thank you two you both for assisting us all the way through and Troy for performing miracles to make it happened during Christmas. It has been a great experience & I am very grateful for the team who made it happened, f...

On completion of our Karndean flooring, gaps appeared between planks, due to it not being acclimatized prior laying. On many attempts to rectify this with SOLOMONS REYNELLA, they had no ownership nor responsibility. Their first and final resolution was for us to pay $500 for 2 layers for 1 day, but they would 'give' us $500 of new planks. We are now stuck with unsightly gaps in our new build.
I only hope other Solomon stores are more loyal to their customers than Reynella branch.
Would love to hear from other branches how they would've resolved this.
Putting a negative review on this site is the last hand I was forced to play, but certainly could've been avoided.

The whole experience: Sales and carpet choice advice from Sina, Carpet laying lead by Francis with Sean and Damian in support and the quality of the underlay and carpet fitted was five star.
Sina patiently explained the different types of carpet and helped select the perfect choice for our house. Francis Sean and Damian were a delight to have working in our home. They were very careful to avoid damage and took their time to achieve an excellent finish throughout.
I would recommend this company, store location Bentleigh, because it combines sound advice, a good quality product and expert carpet laying.