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Carpet Flooring, Timber Flooring, Vinyl Flooring, etc...Reviewer Photos & Videos
RichardPeel, WA
- 2 reviews
Great result!
The selection of hard vinyl floors was extensive. The service was excellent, and the on site installation was flawless, giving us just what we were looking for, a really great, clean and wear-resistant floor covering!
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carpet for spare rooms
Quick service. Fast delivery. Great quality and price. Very impressed. Good choice of samples with various prices on offer. Makes me want to re-carpet more. Will definitely go back again.
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LynWestern District, VIC
Exceptional. Highly recommend.
From initial enquiry to end layout in a very timely fashion. Brilliant. The selection of carpet was made easier as the samples were held over weekend so alot of input from family and friends. Staff were kind and professional. Transformation incredible. Thank you.
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LizPerth, WA
- 2 reviews
The best carpet and the best company to deal with.
The underlay and carpet are absolutely stunning. It is like walking on velvet. So plush and a beautiful colour. I changed my laying date 3 times and they were so understanding and flexible. I couldn't recommend Solomons more highly. They lay the carpet perfectly and cleaned up after themselves. I have rarely had the pleasure of dealing with such a professional company. Thank you so much!!!
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jazabelMetropolitan Adelaide, SA
- 2 reviews
Great service and very efficient
We are very happy with our new carpet. Modbury store owners were helpful, friendly and professional. Although there was one small error, they were quick to correct it and most pleasant to deal with. Will definitely go back again.
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BravoGreater Melbourne (Metropolitan), VIC
Its Exactly what I wanted!
Thanks for the prompt professional and thoroughly pleasant experience John and Fatima of Erindale Solomon’s the floors look fab and we are thrilled with results and look forward to positioning the furniture and rugs
Thanks again
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Marcus6
- 2 reviews
Arrrrrrgh...
Noosaville store unprofessional, fumbling, incompetent. Failed to communicate and incorrectly accused me of non payment, TWICE, deposit and balance. Also complicated quoting, acrylic carpet replacement after being told to quote ‘like for like’ knowing I had wool. Held up job for over 6 weeks, due to misguided notion I had not paid the deposit.
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What lovely people
I do not have the carpet yet - but while I was making payment and cmpplaining about the Post Office not delivering our parcel while we are in social isolation, requiring us to go to the Post Office and queue, the young lady who was taking my payment said that if we needed anything collected from the Post Office in future, she would do it for us. at a time of crisis - how great. She was deliightful anyway - but this was really moving for me.
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Mark FryerGippsland, VIC
- 2 reviews
Great quality and workmanship
The job was completed promptly and professionally. The floor looks terrific. The tradesman, Paul Lewis, was friendly and did excellent work. The sales staff were also very efficient and friendly and the price was good. Overall a very satisfying experience.
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Satisfied customerPerth, WA
Happy with the outcome
Was left in the lurch when one of the stores closed down suddenly, but was most impressed with how efficiently the matter was picked up by Solomons and Carpet Call personnel. Within weeks my carpet was delivered and installed and very happy with the result. The staff kept me informed and were courteous and helpful.
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Excellent from start to finish
I’m glad I walked into Solomon’s balcatta for some carpet. From the minute my wife and I walked in to check out some carpet we got served by the most knowledgeable and best team I’ve come across so far. Glenn and Ricky was really helpful and their prices are better than the rest, if you’re thinking of getting some rooms done or even the entire house head down to Solomon’s balcatta or simply ring them up for a free quote.
They went over and beyond to get us the exact carpet we wanted for the master bedroom with no extra charges and even got so...Read more
me underlay for free too. Couldn’t be any happier with the service. The carpet layer was on time and really professional, he even cleaned up once done and offered to take the old carpet away. We’ve also got some carpet on hold for other rooms we want done in the near future and haven’t even paid for that yet that’s how awesome they are, I’d like to thank Solomon’s balcatta especially Glenn and Ricky for everything. Keep up the hard work guysSimilar opinion? Write a review on ieatwords.com.au!
K HofSouth East Queensland, QLD
Just perfect
I'm very happy with the Solomon Stafford service. After a few quotes, I decided to do the service with them. The Customer Service was terrific. The flooring preparation makes a huge difference comparing with the other places I lived and my friends' floor. Any noise when walking in. Just perfect service.
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OK in the end
We were very concerned when one of the Solomons stores closed however after a week the team at Carpet Call from the CEO staff and installers honored our purchase and immediately arranged to install our upstairs carpet in two halves due to furniture and a quantity of effects. We have finished unpacking and the carpet looks great.
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AnthonyPerth, WA
Restoring our trust
Enduring a difficult circumstance given the sudden closure of a store, the Solomons and Carpet Call team gave an undertaking to honor our purchase. Their empathy and professionalism was outstanding and the carpet was installed to a high standard. We are sincerely grateful for their efforts and would not hesitate in using the company for future purchases.
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OlenaPerth, WA
- Solomons Flooring Hybrid Flooring
- Verified customer
Excellent friendly service and awesome flooring
Got my new flooring today. Glenn went out if his way to make mu dream come true. Having ugly squeaking floor to amazing looking floors. Yeeesss. Thank u very much.
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Happy CustomerPerth, WA
Wonderful customer service Solomons Balcatta
Earlier last month I was distressed to discover that a Solomons flooring business, from whom I had ordered a product to be installed, had called in the receivers.
It was a Thursday and my flooring was to be installed the following Monday.
Thanks to the manager and staff at the Balcatta Solomons Flooring my flooring was installed promptly and efficiently on that Monday.
I want to thank them for their understanding, reassurance and prompt service. I am more than happy with my flooring and very appreciative of their prompt customer service. Be reassured that I have sung their praises to all my friends and recommended their business unreservedly.
Thank you again
Sincerely
Diane Riley
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DMIPerth, WA
Excellent job!completed by Solomon’s Balcatta
Solomon’s team from Balcatta extremely professional and knowledgeable, from the initial quote from Glenn to carpet layer Dane, Daniel & Michael ( moved all our furniture out and in with a smile and no damage. Definitely recommend this team.
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davidMetropolitan Adelaide, SA
- 7 reviews
Why was there over 30% on top of the price
Bit of a strange one. Went to Solomon's at Reynella. I asked for approx 6 X 3 m (18 square metres) at $15 per square metre. So roughly $270.
They said $385. Buy it now with 50% deposit...mm can you confirm the cost please... No response then a few days later
only 10% to secure the carpet if you pay within a month. Great I say but can you break down the price? It doesn't seem right.... They never contacted me again.
I was already buying something so delivery wasn't an issue and it was for the carpet only. No underlay or fitting. I'm guessing that they just thought I'd pay without questioning so they added $100 on top
I won't be shopping there again.
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Symonne S.Greater Melbourne (Metropolitan), VIC
excellent to deal with
had a whole house re-carpeted. simon at solomons was a pleasure to deal with. very professional and we got a great deal from him. i highly recommend using them as they did a fantastic job from start to finish
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Melanie N.Sydney, NSW
Solomons Annandale- Fantastic service and product
Dealing with two contractors for an insurance job to redo floors after a sewage leak in our apartment (strata insurance wouldn't cover old carpet in bedrooms). Solomons (Daniel) was fantastic, fast, understanding and responsive. Bedrooms are already done with the work being completed very quickly. And the guys cleaned up after themselves! No dust everywhere. Still waiting on other contractor for a date!!
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Questions & Answers
Laurelasked
Hi, I purchased carpet from Solomons in Bentleigh nearly 7 years ago. It has worn extremely badly in the walk areas. I contacted the branch as I located my receipt and have a Carpet After Care receipt with 7 years warranty.
After emailing pictures and receipts, Simon contacted me. He respectfully explained that he purchased the Bentleigh franchise 4 years ago, and as such is unable to be of assistance with the After Care 7 year Warranty.
Simon helpfully advised that he will endeavour to track down the supplier of the carpet and provide contact details to them and to me.
I understand Simons reasoning on why he will not fulfill the After Care Guarantee, but not understanding where this leaves me as the consumer other than with a badly worn area in my home.
Your reply would be appreciated.
No answers
Belindaasked
Can anyone provide good or bad feedback for Solomons carpet in Capalaba QLD?
potdotasked
What is the contact address or email address for Solomon Floors head office? please
3 answers
Sorry no idea....I wouldn't bother!
I don't know, but I remember years ago, in Sydney, that Solomon's were in trouble for just this sort of thing in the posts above... that would have been late 70's or early to mid eighties! They were such a byword for bad business practices that one only had to say 'Oh, they're a Solomons', about any business for anyone to stay right away. I remember they had money troubles and all sorts. When we came to SA we were surprised to find them still a prominent business, here.
If you do a search for a Solomon's franchise you will find the regional franchiser reps for the Solomon's stores close to you.
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