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8 questions from our users

Frank B.

Frank B.asked

Why are there so many negative reviews?



1 answer
mc35
mc35

Have USD & AUD left on card which I cannot transfer back into my bank account. Can do a reverse transfer with Qantas Global Card!


Frank B.

Frank B.asked

We have just received two Global Currency Cards - But after reading so many negative reviews are reluctant to use it - Do we have to return them or can we just tear them up?
Frank and Rosemary Baines

No answers

Nikya

Nikyaasked

How do I exchange my US dollars back to AUS dollars on my global currency card?

1 answer
David
David

It's the opposite of when you changed from AU to US
I normally wait when the exchange rate is good then change back to Aussie dollars




maryannep

maryannepasked

hi have a global currency card that has expired 6 months ago. I Wish to transfer the money from the old account to the new global currency card. How do I Do this?

No answers

Lauren C.

Lauren C.asked

How can i use my GCC for online purchases? Trying to get tickets and its telling me to contact my credit card merchant.

No answers

maureen m

maureen masked

how do I transfer left over money from my global currency card back to my normal visa account

2 answers
maureen m
maureen m

how can I transfer money from my global currency card back to my visa account



BettyBoop51
BettyBoop51

Sorry, I haven't needed to do that, so I can't answer your question. I suggest you contact St George direct.


Hill K

Hill Kasked

What internet site do I go into and cancel global currency cards and transfer existing balances into another St. George account/
Kim Hill

1 answer
BettyBoop51
BettyBoop51

Can't answer your question as I have never had the need to do this. However, I did call the St George Customer Services number recently (1300 277 103) on another matter related to currency cards. I got through fairly quickly (to an Australian call centre!) and they were able to help me with my query.


Barbara S

Barbara Sasked

Why am I being required to sign for transactions in the UK instead of using my PIN?

3 answers
Anthony
Anthony

It just seems to be the way it is in the UK. It was fine for me. Just need to keep your card secure.

Julian S
Julian S

Sorry Barbara S I can't help you as I paid for everything in cash. I withdrew 500 pounds from ATM's and never used my card to pay for purchases outright. Using you card to pay for everything in the UK is OK but the bank will charge you currency conversion fees on every purchase you make using your card. It isn't much but it mounts up.
Any cash left over can be changed to Australian dollars at on the cash places at Heathrow Airport.

Jim1
Jim1

Hi, we just got back from 5 weeks in Europe, visiting 8 countries (including the UK). We had to sign when using our St George Global Currency Cards, even for a coffee at Starbucks.... However, when using our normal/non travel type Visa cards we could use both payWave and our PIN’s. We were not asked to sign when we used our normal Visa cards. Cheers


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