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DRBPerth
Top Customer Service
Dealing with Bev from Storage King Canberra was a breeze. Bev is super efficient, ultra professional and to top it off friendly.
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AdamSydney
- 2 reviews
Moving overseas
I'm moving overseas and these guys helped me to move & store my house quickly and for reasonable price. Very good overall experience!
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Mitchell storage king
Ryan and Scott very helpful. Convenient and complementary trailer making things a lot eazier to move. Saving time and effort
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- Verified customer
Convenient, time saving, less work
Very good, saves time and a complementy trailers if required. Convenients with a smile. Service with a smile. Security- and insurance offered also.
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Woodville North - Storage King
After calling around for price comparisons, Storage King Woodville North bet all other deals and we also got the first month free. The customer service was very helpful.
Very happy
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rayc101
- 26 reviews
Storage King (Kambah, ACT) - Excellent
This was my first experience with using a storage facility, and I was pleasantly surprised. I found the facility clean, well laid out, and with ample turning and loading space. Allocated storage space was generous. Access was via touch-pad password. Monthly rates were very reasonable. Customer service was excellent. I recommend the Kambah Storage King facility for anyone needing additional secure storage.
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Storage King Richmond Victoria
Stored 1 bedroom apartment furniture for about 2 weeks. Great customer service and convenient location, made my move from Sydney to Melbourne quite easy! Good rental fees as well for the storage unit.
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gavmiles
- 3 reviews
- 2 likes
Didn't want my business !
After a phone consultation and prebooking with [name removed] (who was lovely by the way) I took Friday off work to fix up the paperwork in the office and move into my storage cage. What a waste of time! The guy at Cleveland Storage King was rude, abrupt and told me he had other customers when I asked to see the unit, didn't recall my booking and dismissed me offhand ! This left me with no storage cage!... I have now purchased a storage unit with another "National" company in Capalaba who were very helpful and understanding.
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Woodville - BEWARE
Beware Woodville Storage King - they offer a 'Free Move In Truck'. It's far from free! I rang to get quotes for storage and was told about the the Free Truck to help move. It sealed the deal for me. On the day of moving I was shocked to be told that I needed a $500 deposit. But seeing as you get that back I wasn't worried. When I finished using the truck I was hot with another surprise. It's actually $0.25c per km plus petrol. So it ended up being $22 for km plus $15 in petrol. Not a lot. But still nothing about it was FREE. Then I've recently ...Read more
used it again thinking it's cheaper and easy to get but on returning it the fuel cap was locked so I couldn't put petrol in. When I got back to the office I told them and they said "No you don't put petrol in, we charge you $1.50 per km"! I was so shocked because it was never discussed with me upon booking and was 5x the price than before. They expected me to pay nearly $200 in "petrol charges" when it would have only cost me $30 if I did it myself! Seeing as their sign says FREE and they initially got my business based on a FREE Truck use. They are scammers!Similar opinion? Write a review on ieatwords.com.au!
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DamoSydney, NSW
- 24 reviews
Nice and simple
A friend and myself went to the Revesby Storage King last week basically to get an overview of the paperwork and pin numbers before moving her stuff in. Although there wouldn't appear to be much involved the two staff were friendly, casual and made an effort by running through the paperwork and letting us see the storage unit. Seeing we live in a world of social media and egomaniacs it was good to receive easy going respectful service. The pricing as well is a little cheaper than average when compared to other facilities.
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storage king at Beverly South
This site is very helpful, awsome, clean, friendly, curtious, in touch with you by phone or email.
Cheers
Happy Customer
Julie Stepnell
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DJCanberra
Storage king Michell, Canberra - Dishonest
I asked the guy in the office to cut 5 meters of the bubble wrap. I trusted him and didn't stand watching him while measuring, as I had to buy other packing stuff. He charged me for the 5 meters, but when I returned home, I felt it was way shorter than 5m. I measured it, it was under 3m. although the money is not that much, but it is the concept that matters. If you can't trust them in something that simple, I wouldn't trust them in other things. I would stay clear from this branch in particular.
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hueblacktown
Storage King Blacktown
I was initially happy with the service provided at the Storage King in Blacktown until the day I needed to move my things out. I rang one day before moving day and finalised payment and asked the lady I spoke to to make sure I had all the access that I needed, she assured me that everything was fine and ready go. When I went to access my storage, they had placed one of their "see the manager" locks and blocked my access. I called and could not get through to anybody. I tried calling the general number and there is no emergency contact number. ...Read more
NOT HAPPY The person I dealt with at first was helpful, I believe he was the store manager. He also returned my call on the following Monday and apologised for the inconvenience. They had either incompetent or lazy staff who did not follow throughSimilar opinion? Write a review on ieatwords.com.au!
Albion Park Storage King Review
We used this facility for the past twelve months and cannot fault their service. They not only stored our furniture but we used their removalist service twice during this period. Every member of staff was professional, obliging and courteous without exception. It was a pleasure dealing with Tim the Manager and his team. A big "thank you" from two very satisfied customers
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MikeTemplestowe Lower
Call Them in Advance as The Door will be closed if you do not let them know!
From their Website, Sunday trading hour is 10am - 4pm. We were there on 10am, and Storage King Bulleen was still closed. There were only the office telephone number for contact and we got to the message box, saying their trading time on Sun is from 10 am. We called the Bulleen Office number again and left a message to ask them give us a call when they come.
We waited until 10:30am, still no body there. There was some other customers came and waited out of the gate. Then we have to leave because the time has run out. For the whole day of Sund...Read more
ay, till 4 pm, we never get any phone call from them. On 24/06/13, We called truck and removalists come to Storage King Bulleen to pick up our stuff on 8am (On their website, their trading hour on Mon-Fri is from 8am). Again, they were not opened. We waited there about 20mins, and have to drove back to move furniture in my house first. I called the office number and left message to ask them call back. I have to pay the mover the time they spent to wait and drive back to my house. About 10:30am, we got a call from Storage King Bulleen and came back to move. As my wife made the complain to the Manager about the non-punctual issue. The manager said on Monday he has some family emergency and there was no explanation for Sunday. He said what he can do is just say sorry. We talked to him about our financial loss and time waste and he did not want to take any responsibility. He was very rude and told my wife "do not try to threat us" in a way which actually he is threating us not to make any trouble...1 comment
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Questions & Answers
Gillian Marcoolynasked
How much notice do I need to give before I wish to vacate my storage facility?
No answers
jeff l.asked
Do you have boxes sized 52'x 24'
No answers
jeff l.asked
Do you have boxes sized at 52'x 24'
No answers
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hao.dong.965
The problem has been sorted out. The response is really fast and helpful. Will consider the same service next time!