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Reviews

(157)
(3)
(1)
(1)
(12)
  • Timeliness
    4.7 (158)
  • Loan TypeFixed Rate (117) · Variable Rate (5) · Line of Credit (2)
  • Transparency
    4.6 (129)
  • Customer Service
    4.7 (166)
  • Application Process
    4.7 (159)
  • Loan Term4.745 years


Fantastic

published

We had the pleasure of dealing with Yul for our loan, Yul is fantastic! Cannot speak highly enough, great asset to your team! Thanks again Yul, if we ever need finance again he’s the guy!



Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi Penny, thank you for the detailed 5-star review! It's immensely pleasing to hear of your experience and in particular Yul, we'll be sure to pass on your thanks to Yul. : )


Joe T

Joe TSouth East Queensland, QLD

Awesome I will be dealing with again

published

This is the second time i have done business with peter for a car loan and it has always gone very well. I just told him what i wanted and he sorted out the rest.



Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Car ModelToyota HiLux
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1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Thanks Joe! Appreciate the 5-star review, we'll pass on this feedback to Peter. Enjoy the new wheels : )

Cristian

CristianGreater Melbourne (Metropolitan), VIC

Re- financing

published

I made an initial enquiry about car lease re-financing to take financial pressure off me.
I was offered a great, fast and detailed service from Andrew - Its taken financial pressure off me - Very satisfied thank you

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateNovember 2022
Car ModelMercedes-Benz C-Class C250 C204
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1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Thanks Cristian, glad we could help with your re-financing. We'll be sure to pass on your feedback to Andrew : )



The reviewer stated that an incentive was offered for this review

Dilbag Dhillon

Dilbag DhillonMurrumbidgee Region, NSW

It is perfect

published

I had a really good experience With Stratton Finance . I reckon to everyone to see the stratton finance deals . And you can see the difference and you will not be disappoint.

1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi Dilbag, thank you for the great 5-star review! We're really pleased to hear you had a great experience : )


Sol. D.

Sol. D.Sydney, NSW

Hassle free vehicle finance

published

Stratton were recommended to me by a friend and I have used Stratton a couple of times now when getting finance for a new vehicle. Both times I was happy with pricing which blew away the dealers quotes on finance. Most communication and documentation was done by email which worked great for me.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
Car ModelHyundai iLoad TQ-V (2008-Present)
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1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Thanks Sol! Appreciate the 5-star review. Enjoy the new wheels : )


Chris

ChrisPerth, WA

Great service, competitive

published

My stratton contact was very helpful and friendly and stayed in regular contact within my availability. They very competitive with other lenders, they were able to bargain on my behalf for the best deal.

Loan TypeFixed Rate
1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi Chris, thanks for the great review! Pleased to hear you found the service and dealing with our team positive! : )


Bobby

BobbyGreater Melbourne (Metropolitan), VIC

Professional and very quick

published

This is the third time I have uses Stratton for company vehicle finance. Very easy to deal with and stress free process. I will definitely use them again and would recommend them to anyone.

Transparency
Customer Service
Application Process
Timeliness
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1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

The reviewer stated that an incentive was offered for this review


Chris

ChrisHunter Region, NSW

Unbelievable service. Won't use anyone else

published

Customer service was unbelievably good, i was extremely happy with how fast the loan was approved. There was no hidden costs and I received an ecellent rate. The after sales service has also been exceptional.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Car ModelToyota LandCruiser 70 VDJ GX
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1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi there, thank you for the great 5-star review! We're pleased to hear your experience with us was excellent and we hope you're enjoying the new car! : )

HAPPY DRIVER

HAPPY DRIVERSydney, NSW

Professional and fast service

published

Our car loan was handled in a efficient manner.
Very happy with service. Would highly recommend
Will definitely use this company going forward.
No additional costs were charged.
Would rate this is three star service.

Transparency
Customer Service
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2022
Car ModelToyora Camry ASV50R / AVV50R Altise
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1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi Happy Driver, thank you for the detailed 3-star review! It's immensely pleasing to hear of your experience and we'd welcome you back in the future when you're in the market again to upgrade. All the best. : )

Vehicle finance

published

I could not be happier. From the first contact through to keys in my hand Stratton finance accommodated me in every way. Out of office time communications with prompt responses. Went above and beyond and made the complete process so simple, clear and friendly. Made me feel like I was their only client and I was their number one priority. I wouldn’t recommend anyone else!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
Car ModelToyota Prado J150
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1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi Rob, thank you for the great 5-star review! We're really pleased to hear you had a great experience! Enjoy the new wheels : )


Flexibility is important when managing your finances

published

Easy process, fast turn around
Professional service
Experienced and knowledgeable
Good communication - via email, online or telephone
A lot of flexible options - terms, payments, etc.
Great follow up, they stay in touch throughout the process.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi Jordan, thanks for the great review! Pleased to hear you found the service and dealing with our team positive! : )


jamie c.

jamie c.Perth, WA

Excellent Service

published

Was dealing with David Humble for this Loan was quick and informative, had no issues with the fees, as they are a business as well and have to make money. very Painless and professional

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
Car ModelBMW 2 Series
See all answers
1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Thanks Jamie, this is great to hear, we're pleased to hear your experience with us was excellent! We'll be sure to pass this feedback on to David:-)


faridalfonse

faridalfonseSydney, NSW

Honest, get you loan quick, helpful specially Elias from Stratton finance. Recommended to family and friends.

published

Excellent service, helpful and honest give you many options very good experience. Not like ather finance brokers. Send them all document they need second day you got the loan ready for you.

Transparency
Customer Service
Application Process
Loan TypeFixed Rate
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1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi faridalfonse, thank you for the great 5-star review! We're really pleased to hear you had a great experience. : )

The reviewer stated that an incentive was offered for this review


Painless and Professional

published

Had the pleasure of dealing with David of Stratton Finance Sunshine Coast. Absolutely fantastic from start to finish. Possibly the best brokers in Australia today. Will be using them again.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateDecember 2022
See all answers
1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi Luke, thank you for the great review! We are happy to hear that your experience was so positive and we look forward to helping you again whenever you would like. We will be sure to pass on your thanks to Daniel : )

Mathuin

MathuinQueensland

Unimpressed so far

published

Has been weeks so far and have received a small handfull of emails leading me nowhere, with not much interest shown on the behalf of the consultant to even respond.

Told me that even though I have near 30k in savings, no debt and put away 500 per week that i apparently don't have the capacity to pay a 100 dollar weekly loan repayment.

Will update further if I get anywhere. So far it's been rubbish.

Transparency
Customer Service
Application Process
Timeliness
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3 comments
Stratton Finance
Customer Loyalty ManagerStratton Finance
Mathuin
Mathuin

Emailed.

Stratton Finance
Customer Loyalty ManagerStratton Finance

Professional, fast, great communication

published

Great customer service, my loan manger was professional, fast, great communication.
Loan was as per expected.
Very satisfied with rate and I was given a lot of options to suit mu situation.
Recommend

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2022
Car ModelVolvo XC90
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1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi Steve, thank you for the great review and that you will recommend us is the highest praise! We are happy that your experience was so satisfactory and thank you once again. : )

The reviewer stated that an incentive was offered for this review


jules

julesGreater Melbourne (Metropolitan), VIC

Perfect prompt friendly service as always

published

Prompt efficient service always available always able to answer questions
Easy to transfer the necessary documents
It’s because of Andrews service I’ve remained remained with Stratton over the years having moved to melbourne originally from sydney

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Thanks Jules! Appreciate the 5-star review! We'll be sure to pass this feedback on to Andrew : )


Tim

TimDarling Downs, QLD

Best finance deal ever

published

Dealing with Stratton was no stress. Facts were very clear, with options stated clearly for easy decision process. I would highly recommend Stratton without hesitation, and will repeat dealing with Stratton on future finance requirements.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateDecember 2022
Car ModelHyundai iLoad TQ-V (2008-Present)
See all answers
1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Doug W.

Doug W.Greater Melbourne (Outer), VIC

No fuss professional individual service

published

I had a fair idea of the questions having delt with Stratton 10yrs previously. I was delighted to talk with Broker Chris H - Stratton obviously value their good staff. So for me & this new deal it was like dealing with family - they care, they are factual, you know exactly what it costs. Stratton are the consummate professionals - but they cate about their people & their clients.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi Doug, thanks for the great review! Pleased to hear you found the service and dealing with our team positive! We'll pass on this feedback to Chris too, cheers : )


Troy

TroySouth East Queensland, QLD

Customer service excellence

published

Jim went above and beyond to ensure a seamless transaction took place. Would recommend the Stratton team to everyone. Thanks for the experience. I will be in contact in the future.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2022
Car ModelKia Stinger CK GT
See all answers
1 comment
Stratton Finance
Customer Loyalty ManagerStratton Finance

Thanks Troy, this is great to hear! We'll be sure to pass this feedback on to Jim :-)


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Questions & Answers

Ray H.

Ray H.asked

Would you finance a couple on centerlink/superanuation benifits only, to purchase a used car that's 6 years old.??

2 answers
Stratton Finance
Customer Loyalty ManagerStratton Finance

Hi Ray, great question.
We should be able to assist you, it will depend on your serviceability, and whether lender deems you can afford the loan or not. We would love to assist you further with this inquiry, I can organise on of our finance consultants to get in touch and run through some options with you.
You can send me your contact details at [email protected]
Thanks,
Tim Chen - Customer Service Manager

Dave41
Dave41

Yeah, they like screwing anyone over.


Get an answer from our members and Stratton Finance representatives

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