Subaru XV G4X (2015-2017) Questions & Answers

why has it been replaced each time?
Mine had an oil leak under warranty needing to remove the engine to resell the cam carriers. After that it had a ticking noise that was found to be a bent camshaft. Engine out again and new camshaft installed. Now running well at 80,000 kms

We bought our 2012 Subaru XV in March 2015. It ran like a charm, clocking up 110,000 ks without a hitch until four weeks ago when it shuddered, lost power intermittently and flashed about four different messages reporting engine trouble. We've been waiting all this time for the problem to be diagnosed, and now onto our third hire car at great cost. We bought Subaru on the expectation of reliability and thought we were winning the game. Nooooot sooo. We are waiting for some satisfactory answers Subaru!

Bought a used 2012 XV and days after buying it, it did this exactly. Turns out it just needed a new o2 sensor.

Cant help sorry. We avoid phone car integration as there always seems to be issues, and for our use virtually no benefits.

I'm so pleased I'm not the only one. That drives me nuts!

You are not going nuts! at your next service request a software update

I have had the same problem with the radio. Its a problem with the XV and the Impreza. You are right, Subaru have know about it for a while and so have their dealers. The dealers have sent reports to Subaru about this problem but to date Subaru are stonewalling, no doubt because it will require a recall. The local service manager told me that Subaru has put a small AM radio in these vehicles because the AM band will be discontinued in 1019.

I have contacted my local Consumer Affairs department and the ACCC and I would suggest you do the same. If the ACC gets enough complaints from the public they will take action against Subaru because they are selling these vehicles with a known fault and not telling the consumer. This offends ACCC laws. According to Consumer Affairs (SA) the dealer is responsible for repairs.

Bob

I had a 2013 XV and never had a problem with the AM radio. I purchased a new XV in 2018 and have been doing battle with Subaru Australia ever since. This weekend I will be lodging a formal complaint with NSW Consumer Affairs and will be writing to every motoring writer and editor in Australia and NZ asking them to publicise the problem.

Also feel free to write top Colin Christie, he's the CEO/Chairman of Subaru Australia. He's a rude prat and never responds to complaints so feel free to be as rude to the fool as you want to.

Have same problem with 2018 model XV purchased December 2017. Reported to dealer at first service and told it is a known fault which should be corrected April/May 2018. This is in Australia where the AM band is going nowhere due to ABC being emergency broadcaster. ABC is national publicly funded broadcaster and only long distance radio service available across the country.

Sorry I have not had this problem and have no experience with this

slide whole assembly rearwards to release, sometimes rubber/nitrile gloves help with grip. They are usually stiff on the first removal

Have you tried using the 'twist' button as a joystick - ie pull back, side to side, etc?

I'd be very susprised if anyone other than a dealer can fix this, because the idea is that it shouldn't be possible to steal a vehicle and just make new keys for it. You need one working key to prove to the system that you're entitled to program new ones. Even a dealer may have to replace the vehicle's computer to fix this, hence the price. 5K seems excessive, and if you had a mind to, you could challenge that later before the relevant tribunal in your state, but in the short term, I suspect you'll have to pay it.

Hmmm !, now let me see! You lost both sets of keys. You do understand the idea of two sets of keys ? Use one, spare one. Sorry I just find it hard to understand how you lost both sets. Anywhoo, with out a set to copy from your in a dark place. Oh by the way I agree that 5 k is outrageous. The first thing I always do after purchasing a new car is get a standard key cut. This key has no other function that unlocking doors or starting the car. This key is always attached to the car via very strong magnet or a wired safety line attached somewhere to the car. Another idea is try to find the company who takes these cars off the boat when they arrive. Surely the keys we get, all shiney and new are not the same ones that the drivers use to take them off the boat with. As I said good luck!

This sounds low, unsure if it relates to your situation have read on a US Subaru Impreza and XV site regular full lock turns during tight U turns or turning the wheel hard lock to lock when the car is stationary while parking will put stress and severly reduce the front CV joints life on the good side the U turn radius is impressively tight on these cars.

to be honest there are heaps of extras in the L and S models such as different gauges, start and stop and extra USB connections. But the S model has indicators on the side mirrors, self level lights, rain sensor wipers,leather interior, push start key less entry, chrome handle inserts, etc all the nice little touches that look a million dollars and a heated seat i think. There are a few more things but i think that would give you an idea.

Thanks for the reply.After doing a bit more research I see that you get a leather rimmed steering wheel on L & S & leather seats in the S. Looks like both models have a GPS & Reversing Camera in the dash and a sunroof in the S..Test drove a 2013 basic model without leather wheel and automatic gears. Afraid that I have been spoilt by having a leather wheel and manual gears in my 2002 Subi RX which my wife and I at 70 yrs. are finding it hard to get in and out of.
So it's a S model manual gears for me if I can find one with low K's,in the orange colour at the right price.

Hi, to answer your question in short... No. Wind noise could be better, but it's fine for the most part. At very high speeds (110-130km/h) for a very d long time you might want to look else where, but to be honest with you, if you like the car for everything else, I would buy it. I wouldn't expect it to be a concluding factor in the purchase of this car... Important factors should include performance, handling and comfort.... Or whatever your needs may be. Hope this helps, they are a fun car to drive. Cheers

Wind noise in general was not a problem, but road noise on highway asphalt was terrible, we attributed it to the rather low profile tyres. At exactly 100km/hr the vehicle whined to distraction, on delivery we also has an annoying rattle from the dashboard speaker grill on the driver's side, this was fixed by the dealer.

Yes. Two keys.

Yes you should get 2 keys with 1 as a spare key as standard with all models.

Yes 2 keys and both have all the locking/unlocking buttons.

I also have a bit of vibration when taking off and turning at the same time, particularly when turning right and giving it a bit of welly. It's not bad and I've described it before as more a grumble. I agree the issue is in the drive train and is probably due to being permanent all-wheel drive. I haven't been overly concerned and I have accepted it as normal. Currently 70,000km trouble free...

Thanks Carlos,
We had a 2012 impress hatch before the xv & that car was A1.no issues at all,only got the xv as it's easier getting in & out due to us getting older.
Thanks mate