??!

Reviews

2.5

75 reviews
5
(12)
4
(7)
3
(14)
2
(14)
1
(28)
Previous
Next
Krisszel

KrisszelBrisbane

  • 5 reviews
  • 1 like

Not worth it

published

I bought it after I saw it at my friends place and liked how small and efficient is. It worked fine for about a year than the handle broke (corrosion). Sunbeam was great, they replaced it, even though it wasn't under warranty.
Then after a few weeks it got noisy and since then it takes forever to heat the milk (like 6-8 minutes).
Nice froth
Breaks easily



Cabacurl

CabacurlCabarita Beach

  • 2 reviews

Lasted 6 weeks!

published

I received one for my birthday from friends, & it worked fine for 6 weeks, then it stopped the spinning/mixing action. It still heats the milk,but that's not what it's for! It was also very noisy. I am very disappointed. :-( Will be ringing Sunbeam today. Not sure what will happen, regarding warranty as it was a gift.
Worked ok to start with.
Very noisy. Stopped spinning/mixing after 6 weeks.

Lyn D

Lyn DVictoria

  • 7 reviews
  • 2 likes

Not worth the price !!

published

Really disappointed in this product. I got a small amount of froth the first couple of times but now just heats the milk. My previous Aldi milk frother worked much better with lots of froth...then it stopped frothing also but at least I used it for 6 months. Also the Aldi one heated/frothed very quickly. Will be returning the Sunbeam to Myer on Monday.
Good size jug which is better than all others I have seen.
Not much froth produced when I presume it was working properly and took way more than the 1 to 2 minutes advertised. Would have easily taken up to 5 mins.



1 comment
Lyn D
Lyn D
Milk Frothers

Find out how Sunbeam Cafe Creamy Automatic EM0180 compares to other Milk Frothers

Know better, choose better.

Compare all
eg1234

eg1234AU

  • 2 reviews

Didn't work, agree ? bad batch

published

1st one took ages eg. 5 mins to heat enough milk for 1 coffee, and no froth. Replacement one, tried twice, heated faster but still nothing like the 1-2 mins advertised. Still no froth! It thought this was what it was for! Have taken it back and swapped it for another brand. No problem with replacement though - bought at Harvey Norman.
liked it could do cold chocolate, hot chocolate, non-stick easy to clean



1 comment
Elaine1791
Elaine1791

I had this problem. Try a different type of milk. Some milks produce more froth than others.

MargO2536

MargO2536BATEMANS BAY

Doesnt like Soy Milk?

published

Using same soy as I use in automatic Sunbeam coffee machine with no trouble but it will not froth the milk. Only produces warm milk and bubbles. Dairy works great - but I drink Soy! Plate on heating unit looks like its begining to corrode and it sometimes makes a noise when almost done.
Neat unit with cord storage - looks great on bench top, easy to use and clean.
Won't froth Soy milk.

Sue2

Sue2AU

  • 5 reviews
  • 1 like

Bad batch??

published
3 comments
Sunbeam
Brendan K.Sunbeam
Sue2
Sue2
kopi o kao
kopi o kao

Sometimes it is the milk.

Good....but !!!!

published

Good little gadget that gives nice hot frothy milk...my only complaint is that it takes 5.35 minutes to heat & froth 1/2 cup milk. The book says one to two minutes depending on the quantity of milk. I have only had it a week. I wonder if there is something wrong with it that it doesn't heat as quick as it says in the book.
Nice hot frothy milk....easy to clean
Takes 5.35 minutes to heat 1/2 cup milk

2 comments
Sunbeam
Brendan K.Sunbeam
Sheena75
Sheena75

Thankyou for your response so quickly. 3/4 of a cup takes 6.5 minutes & I havn't tried a whole 250 mls. So I will take it back & see if they have another one.

James1777

James1777Adelaide

  • 3 reviews
  • 2 likes

Sunbeam Cafe Creamy

published

This is a good unit that makes enough milk for two people. The only complaints I have so far is that I wish the milk was actually hot not warm and i'm not a fan of the 4 minute cool down between uses, If had seen this before purchase this would have been a deal breaker for me.
Overall it seems to do what is advertised and better than its 1 cup competitors.
Makes 2 cups of milk at a time.
4 minute cool down between drinks & only makes warm milk.

1 comment
kopi o kao
kopi o kao

Mostly we ignore the part about heating our cups first. One should always fill the cup with hot water before frothing and making the coffee. That helps to keep our drink hot for another few minutes.

aidsta

aidstaRichmond-Tweed, NSW

  • 3 reviews

Great little machine .... but

published
Milk Frothers

Find out how Sunbeam Cafe Creamy Automatic EM0180 compares to other Milk Frothers

Know better, choose better.

Compare all

Not so nice service from Sunbeam

published

Have had two of these sunbeam models, both shorted out, thankfully I had a overide switch fitted on my main board. Even left a burn mark on my kitchen bench. The online service is woeful, instead of three working days to answer my query it took three weeks! and thats because I sent two more emails. The email I did finally receive was curt and unfriendly and did nothing to assist me. I will never buy a sunbeam product again this is not due to the product being faulty but the service (if you can call it that) I received....
It was great at first
it shorted out, and Sunbeam service is woeful

4 comments
Sunbeam
Brendan K.Sunbeam
DoAGoodJob
DoAGoodJob

I also was not happy with their over the phone customer service person. I have always purchased mainly Sunbeam and well virtually too bad no help was the response. Bye the way Sunbeam my money is good anywhere shame no more Sunbeam for me also.

Hanny49
Hanny49
Kylie Tolley-fullard

Kylie Tolley-fullardPakenham

  • 3 reviews

Cafe creamy

published

Absolutely love it. I add milo to the milk as its warming & frothing the milk &
I end up with a perfect hot chocolate in just minutes & the only clean up
Is the jug which is so easy to clean! I use skim milk & still get a perfect
Amount of froth & when visitors come over & want coffee I just
Add a nespresso pod to the milk & do the same thing to
Produce a tasty late!
Easy clean, no fuss
Milk level is hard to see

Mortmum24

Mortmum24QLD, 4212

  • 7 reviews
  • 4 likes

An appliance the whole family will love!

published
willlotto

willlottoSouth East Queensland, QLD

  • 9 reviews

The handle broke after 1 year.

published
5 comments
dani53
dani53

I just purchased one, I have difficulty removing the Foam Blender attachment for cleaning ? any advice for easy removal without damaging it ?

Nic36
Nic36

Same thing happened to us and we use a cloth also!

Sunbeam
Brendan K.Sunbeam
jackson77

jackson77AU

  • 2 reviews
  • 2 likes

This awesome machine is a little ripper!

published

If you wish you could make gorgeous cappacino's, hot chocolate at home just like you buy at your favourite cafe then you will love this little beauty of a machine. For ages I've been wishing something like this was on the market and now it is - thank you sunbeam. The sunbeam cafe creamy automatic milk frother does everything it claims to do. Beautiful thick peaks of froth. And the kids love my home made kiddiecino's!
Works a treat with full cream milk. Loads of beautiful thick white fluffy peaks of froth. Quick and simple to use. You can prepare your coffee while the milk frother froths the milk.
It froths some milk better than others. Price is over the top for something so simple. Retails around $80. A realistic price is $40 - $50

It broke at first site

published

After showing my arsenal wallpaper on my laptop the machine itself exploded from the inside and tore itself apart. When i tried to repair the machine it did not go too well and unboxing the machine was a big issue aswell as i wrapped it first with arsenal glad wrap

it does not like my arsenal wallpaper and too small

Milk Frothers

Find out how Sunbeam Cafe Creamy Automatic EM0180 compares to other Milk Frothers

Know better, choose better.

Compare all
Page 4 of 4
See all Sunbeam Cafe Creamy Automatic EM0180 reviews

Questions & Answers

Joey

Joeyasked

Hi my jug seems to be over throffing my milk and taking longer to do so.....any ideas???

No answers
Catherine

Catherineasked

As an above post. When I turn mine on to foam it starts and then just stops the milk isn’t foamy or hot. Worked for maybe 2 or 3 times then does this. Not happy.

2 answers
Cherryn
Cherryn

Sunbeam have replaced my faulty item and my replacement is fantastic. Heats no problems. Get in touch with sunbeam and let them know it is faulty

Catherine
Catherine

Thank you. I will have to as I only got this for mother’s day this year so only about a month old.

Rosemary Webster

Rosemary Websterasked

Where can I get a replacement frothed disc as mine seems to be no longer magnetic

1 answer
Sunbeam
Customer C.Sunbeam

Hi Rosemary Webster,
You can go to our website www.sunbeam.com.au and click on Service & Support. here you will find a list of agents that can assist you. Alternatively, there are many online stores that provide spare parts as well.

Get an answer from our members and Sunbeam representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.