Sunbeam Cafe Series Conical Burr EM0480 Questions & Answers

Why suddenly my machine stop and I unable to make it work again. During one of the grinding, I gave this machine a good slap at the back to force the coffee out, after few good slap, the machine stop and unable to work again. Please advise? By the way, I bought this machine via Myer and shipped it to Johor Bahru, Malaysia.

I have Sunbeam EM0480. I need the upper and lower burr as replacement. Where can I get it? I live in Bali, Indonesia. Thank you.

For those getting too coarse a grind, it is poor quality control. To adjust the grinder for a finer grind beyond what you are getting spacers need to be added under the lower burr. These spacers cost about $3 each on ebay, but should really be in the box with grinder along with the instructions to remove the burrs. It is quite easy to do, but you shouldn't have to and I have read where people dismantle more than what is needed and never get it back together. As a matter of good customer service Sunbeam should send everyone who owns their grinders free spacers. They will email you the instructions if you call them, but they should do more. You may have to mention the spacers etc or they may not want to bring it up as it shows they know your grinder is not fit for the purpose as supplied.

If you do it just add one spacer more than what is there and start on coarse grind setting and move to a finer setting the first time you use it. If not fine enough add another spacer and repeat. (Max 4 spacers)

This adjustment is to counter burr wear and adjustment should be built into the machine external settings.

Is there a way of locking the settings on the sunbeam em0480 so as not to move it while refilling ect?

After cleaning my grinder The arrow is moving from fine to about 10cm past coarse setting before it stops clicking. Before had it set on about 15 for good grind now that setting us way to fine and I get no water through the grind at all. Sunbeam have no idea. Sunbeam service centre said buy a new one. Check the machine in shops today. Arrow should only move between fine and coarse and no further unless you hold the lock button in. Any ideas?

HI I have just purchased a brand new Sunbeam "Grindfresh" burr grinder and having the same probelm. I put my beans in it and it made a sound and no coffee came out. I want an espresso aeropress, what grind setting should I use? How Do I get the coffee to come out of the machine? Have tried dismantling by pressing the button at the back and it doesnt work.

I have a brand new EM0700 bean grinder (my second Sunbeam grinder) .It runs grinding beans efficiently, then before the coffee scoop it runs out of coffee .So it grinds on but nothing comes out, So I change the ground setting, lift the be a container off and back on .Then finally it starts bringing beans again.Please tell me what is the problem?

Just set up my grinder this morning. Even on the finest setting, the grind is way to coarse for espresso. I can't even get a good plunger coffee out of it. I've seen a lot of stuff online about replacement spacers (or something similar?). Is there anything I can do myself to possibly fix this issue? It seems ridiculous that I have to get replacement parts mailed before I can start using it. Thanks!

I have my grinder set on the #1 position and I'm struggling to get a good coffee.... When tampering the coffee in my group handle I push a lot of weight down to try and make it so I have an optimum pour of coffee out of my machine. However, It still seems to be under extracted or sometimes will just go inside the gauge of the optimum pour area. I feel its getting worse. I have never had the grinder setting anymore than #2 position. Now it is permanently set in #1 position and I'm struggling to have a good coffee... I'm wondering if the burrs are worn? Is there a way you can tell?

Do I add more shims (washers) to get a finer grind or remove shims to get a finer grind?

My grinder seems to be stuck on one setting. Admittedly I have old beans and when they are old I have to select a finer setting however I'm on 1 and the water just falls through my beans barely getting 30ml before it starts to look like american coffee! Is this a common issue? Can it be fixed?

I have just put beans into my brand new Sunbeam cafe series EM0480. Set grind to recommended 12 for espresso. I got about a 1/4 of one beans worth of coffee and nothing else. It appeared to be grinding but nothing else coming out of the shoot. I got a small amount on 20 then tried again for 16 and got nothing. Do I need to return it to the retailer? 16-20 is not fine enough for my espresso machine and it takes forever to get about 1/2 teaspoon of ground coffee! I am very disappointed!!

Is there any parts or something that can be added to the machine is give me a more precise grind? What i mean is, I'm in between the grind setting of 14 and 15. 14 being too fine; over extraction no matter how lightly i tamp or amount of coffee i dose, and 15 is too course; under extraction no matter how hard i tamp down and dose again.

I was given Sunbeam Cafe Series coffee machine as gift. I purchased the Cafe Series Grinder as I couldn't make good coffee with already grounds. I gave up and purchased a pod machine. I don't like the flavour of the pods so decided to take my grinder out of the box & spend some time to master my own coffee & get my machine working, only to find that the grinder doesn't grind at all. Well put on auto, nothing happens, when put on other setting, just makes a noise and nothing happens. Can you please tell me what is wrong with my machine? PS I had never used the coffee grinder with my machine as I gave up trying to use the machine with pre-ground beans. My friend has a smaller machine and makes coffee like the shops so felt mine should work since it cost 4 times the price.

Is it possible to buy replacement burrs for the Sunbeam Cafe series grinder? I've had mine for just over two years and it is just not grinding finely enough (I have the sunbeam espresso machine as well) - and if the burrs are available, are they easy to replace or do I need an 'expert' to do the unscrewing and replacement?

Same question. I am furious after finding the machine I gave someone as a gift for Christmas 2011 has rarely been used because it gives only the coarsest of grinds, regardless the setting. Because it was a gift they didn't want to mention it to me, consequently it is now out of warranty. A complete waste of nearly $200.

I am astonished that, with all the complaint, Sunbeam hasn't withdrawn this hopeless waste of money. My Breville BCG450 works ten times as well at half the price.

How do I recalibrate my EM0480 grinder? Also I read comment re adding washers etc. Can you please explain. Thanks