when sunbeam first introduced the cafe series coffee machines i purchased one and it lasted for ages as expected for a high end advertised series...just last year I re-purchased another cafw series coffee machine together with a Cafe series grinder which I've hardly used being away for so long - after several cleans and instructionual videos on how to clean this machine due to not grinding according to the dial I've given up! the lack of after care is so disappointing thats why I have resorted to reviewing this product and sunbeam for others to be aware of this and other issue stated here

I have decided to bite the bullet and promise myself that not only won't I ever buy another sunbeam product again but also make others aware

disgusted!

Our EM0480 is over five years old and until recently produced ideal ground coffee for our Sunbeam EM7000 coffee machine. Now even on the finest setting it is too coarse. Thanks to all those wonderful people on product review I understand the bottom burr may need lifting with a shim or two. A new machine is only $159 online so I if that doesn’t work will just get a new one. Cleaning over the years has left no calibration markers and it does look well used. Overall it’s brilliant value, by my calculation a coffee costs 50c. Every year the investment of machine and grinder saves around two thousand dollars on cafe bought that despite their price are often inferior to home made.

Even after carefully following the manual and additional note supplied with the grinder to ensure “the top burr must sit flat on the bottom burr before returning the grind adjustment collar to its position on the motor base”, this machine still gives a coarse grind on the minimum setting. Tried cleaning, resitting the burr, it is just too inconsistent. After reading the last few reviews it looks like Sunbeam might have had a quality control issue for the last year or so...

Terrible machine. This machine has limited ability to differentiate between course or fine grind. I have persisted and attempted to vary the grind will no success. A total rip off.

Cannot get a good grind - too coarse no matter where we set it or what coffee we use. Coffee too weak .Will have too take it back for a refund.

We've owned this machine for a few weeks now. We have adjusted it again and again but the grinding is inconsistent, and too coarse for espresso. We are so disappointed. I feel like there must be something majorly wrong with our machine as it just does not do what it should.

Tried the machine today for the first time. The grind is too coarse for espresso at any setting. In fact the settings do not change the grind from one end of the scale to the other. It is not at all useful for our purpose. Not sure what to do now. Don't suppose the retailer will take it back given that we've given it a few tries.

This grinder is good at grinding coffee to your desired grind and it’s still going 6 years later, but that’s where the good points stop for this product.
First issue, is that it loves to spray static ground coffee all over the bench, it even clings to the grinder.
Second issue, the mechanism inside the grinder doesn’t push all the Coffee out, so every few months I have to pull the unit apart to clean out the grinds.

I was given this as a gift, so can't upload a receipt but have uploaded a photo. It's been an absolute wonderful machine to use. Nice and simple to work and easy to clean. The beans are always ground exactly as I need them to be and can change the setting if I need to. I've even taken this away on holidays to the beach house because I do love it so much.

Our grinder was a gift from another connoisseur of fine coffee. Whenever Jen made a coffee, it was legendary - so - now we can come close. It's excellent because we grind it fresh for each cup. the beans make a difference to the taste but the grinder is awesome.

I purchased this grinder over 5 years ago and it's still great. The only problem I have with it is that some of the ground beans fall out after you have finished. Took some time to get the right ground for the coffee machine. It keeps the beans fresh while your not using it. I would recommend it.

Used this grinder every day at least 2/3 times for over 9 years and it has never missed a beat. It has been used and abused, shifted from house to house and has sat next to my Silvia grinding up beans to perfection. But the time has come to retire the old girl as recently she has been losing her adjustment and I'm not prepared to put washers in to prolong her life. In this day and age there are not many appliances that can go that distance. The King is dead, long live the King.

Included with my purchase of the EM6910. This entry-level burr grinder performs well, but not exceptionally. I use it predominantly for espresso, and the steps between the grind settings are sometimes not precise to allow you to accurately dial in a shot.

Still a huge step-up from pre-ground or instant coffee. Quite easily disassembled for cleaning, but the grinds chute is more difficult to clean thoroughly.

Overall, good purchase for those coming from pre-ground or instant coffee, and would likely be more than appropriate for manual brewing rather than espresso.

Just sick of buying packets of ground coffee from supermarket. Now I grind enough for one or two days to make some superb freshly ground coffee. Machine does spray a bit but this does NOT detract from the workings of this classic machine. One can choose to grind coarse or fine powder as required by your coffee making machine. Every day I actually look forward to my morning coffee & tempted to make more cups ....so absolutely fascinated by this well made machine.

Bought this grinder on the weekend. Set the grind to the middle setting but it was too fine for the coffee machine to get the water through. Ended up setting it to the most course setting and managed to get a coffee out, but this means it is no good it I want to make a plunger or filter coffee as they require a more course grind. The most course setting if still really fine!!!
Will have no choice but to take it back for a refund I think - I'm not taking it apart to fix.

Coffee is now so much better with the addition of this conical grinder. Seems to be working well and easy to use. We were using a electric coffee/spice mill before but found particle size too variable. This grinder is very consistent so far and the coffee tastes better. I would recommend although I am not a barista expert.