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Reviews

3.3

88 reviews
5
(21)
4
(25)
3
(15)
2
(9)
1
(18)
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Never Let Me Down and Holds Plenty of Beans!

published

Love Sunbeam, and love the Sunbeam cafe series coffee grinder. We've had it for a few years now and have not had a single issue with it yet. It's reliable, efficient and does a super fine grind which we need for our espresso machine. It holds plenty of beans, which is great because I hate having to fill it up all the time.
reliable, efficient and does a super fine grind which we need for our espresso machine.
It's a bit messy; coffee grounds tend to go everywhere...but I can't really think of a grinder that doesn't do this at least a little bit. Now that I'm used to it, it doesn't bother me.



Poorly Designed & Prone to Jamming

published
fishinwater

fishinwaterSydney, NSW

  • 9 reviews
  • 2 likes

Absolutely brilliant. A perfect match to any good coffee machine

published

Once you learn how to grind your own coffee with this conical burr grinder, you will never look back. It is superb and worth every cent (even though mine was included as a gift with purchase with the Sunbeam Cafe series machine).



I like the ability to adjust the grind thickness to suit the machine and the coffee output you are looking for.

This is so durable. I have had mine for three years now and it is still working as though it was new.
Totally consistent and accurate grind with plenty of minute adjustability to get the coffee just right
I got one of the early ones without the guide shute to direct the coffee into the group head so I get a little bit of coffee overspill. Nothing that can't be cleaned up after use though

Coffee Grinders / Roasters

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grapsta

grapstaNSW, 2035

  • 10 reviews

Best grinder under $300

published

I've researched it at coffeesnobs.com.au and other places - and this grinder is widely considered the best in it's price range....got it for $130 at a Sunbeam outlet store in Regent St, Alexandria in Sydney. Very happy. Easy to use, very adjustable. quite small...and looks good too. Easy to clean and comes with good instructions for cleaning etc.
Grinds very fine. very adjustable.

ferntree

ferntreeAU

  • 2 reviews

Good Grind

published

Always been impressed with Sunbeam quality, and this product is great for the price. Zero problems after a year of use. Would buy again. Suggest users who are breaking these machines are doing something wrong. If you don't feel like dropping $400 plus on a top end "coffee snobs" grinding machine, this one is a great option.
Robust, good performance.

Tim53

Tim53Sydney, NSW

  • 12 reviews

oh for a spacer

published
lawry_s

lawry_s

  • 3 reviews

Great grinder, but some calibration issues

published

Have had this for 2 - 3 months now and it gets lots of use..we are a family that would make 10 - 12 cups a day minimum! Had initial problems getting the right grind for our new Sunbeam cafe series esspresso maker. Manual suggests a grind setting between 12 - 16...I had to go down to 8 - 10 for some beans, and now find I have to grind around 3 - 5 for the correct texture. I wonder if this is a callibaration issue? Other than that..I'm happy with the grinder, but to wonder if at some stage soon I will be griding at 1 - 2, then nothing!!!! I do think this is something Sunbeam should look at, and I will talk with them.
Easy to use, easy to clean.
Grind setting issues, and its a messy process!!

1 comment
scallopthug
scallopthug

the instructions have a typo - for most espresso machines the grind will have to be about 6. they have written the 12-16 setting twice.

Seajay

Seajay

  • 14 reviews
  • 5 likes

Poor Quality Control, good machine

published
BeautifulNightmare

BeautifulNightmareSydney

  • 16 reviews

Another poorly made Sunbeam product.

published

We've had 3 of these throughout the past 3 years. Replacement after replacement. Parts break on this machine thankfully within the 1 year replacement term. With the price you have to pay you'd expect better quality than plastic parts. A positive is it does grind the coffee beautifully.
Grinds coffee perfectly.
Expensive for what it is. Plastic parts break continually.

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Travelling_Tom

Travelling_Tom

  • 13 reviews
  • 5 likes

Frankly I'm disappointed

published

I have mixed feelings about this grinder. I like the looks and mostly the grinder works ok. The more I use grinder the more I feel that the appearance of quality is only skin deep. After 12 months of use the motor is not as strong as before and it won't maintain the speed well enough to get an even grind. I now have to use a finer setting to get the same grind as before. I regret not spending more money on a European branded grinder.
Good looks, Convenient features make it a breeze to use.
Weak motor. Grind could be better.

jjmmav

jjmmav

  • 38 reviews
  • 14 likes

Excellent

published

Value for money the grinder is fantastic.
If you have $800 plus to spend then head for something like a mazzer.
If you don't this might just fit the bill.
Easy to switch from a fine grind for espresso to a more coarse grind for say french press.
Grind is excellent and seems very consistent.
The finish is great and helps produce a great coffee.

ras_x

ras_xGreater Melbourne (Outer), VIC

  • 12 reviews
  • 1 like

Excellent

published
gddayve

gddayveSydney, NSW

  • 4 reviews
  • 1 like

Great grinder

published

The cons look worse than they are, and are easily managed. Overall I am very happy with this after 6 months, and am happy to endorse it.
Wide range and consistency of the grind. The detachable hopper is very handy. Looks great.
The hopper gates can be left open and spill beans, and be difficult to reattach unless it is empty when removing. So mine only comes off when empty. Keep the instructions nearby when disassmbling for cleaning. Reassembling a gearbox is easy, this isn't unless you follow the instruction exactly, after reading three times. The chute holds grounds which fall out onto the benchtop. I now use a stainless dish permanently under the chute. Sunbeam could have supplied this as standard.

Excellent

published

Excellent grinder when operating correctly.Sunbeam's back up very sloppy,sent me parts for a self fix with no instructions.once i navigated past the left hand thread of the driven burr,was very easy to adjust
Sunbeam did contact me after reading my first review,i just told it like it was.
This product does it's job well for the price.Very easy to use with micro adjustments.
Did not come as a plug and play, had to adjust the grind texture myself with parts supplied by sunbeam,bad quality control.

bb1111

bb1111

  • 13 reviews
  • 6 likes

Good

published

A bit noisy but then we are grinding beans.Would like a seal around the top container lid to keep coffee beans fresher and also the small cup supplied with the machine to save the fresh grounds.Require to be cleaned out every few weeks BUT warning, if the parts are not replaced correctly the grinds will be like pebbles even on the finest grind. Worth the 20 mins to clean.The supplied brush was not suitable so I purchased a very small artist paint brush. Better.
Many setting for grinding beans and able to adjust to a fine turkish powder if req.Easy to use.
Fresh grind tends to clock up in spout. Need to tap side of grinder occasionally.

Coffee Grinders / Roasters

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Bad

published

I like this machine but having to use the double skin cup (the one for supermarket ground coffee) for my burr ground coffee sucks!
Looks great and easy to fill and collect the ground coffee.
Ever since new I have never been able to get my coffee ground fine enough! Even though it is on the finest setting it still comes out far to corse.

Terrible

published

whilst the other reviews suggest we have been very unlucky, having issues with all 3 machines is unacceptable and must reflect on the production quality
24 grind settings enable good variation in grind, relatively easy to clean
reliability has been unacceptable - we have had issues with 3 (original and 2 replacements) machines. with the first one the engine burnt out, the next 2 have both had issues with the grind settings - unable to grind anything except super fine coffee - too fine for my sunbeam espresso machine

Leeloo

LeelooMetropolitan Adelaide, SA

  • 15 reviews
  • 9 likes

OK

published
1 comment
Leeloo
Leeloo
sootie123

sootie123

  • 3 reviews

Good

published

This is a good value and effective appliance, that also looks good. It has made a tremendous difference to my coffee enjoyment.
Consistently good grind. Coffee tastes great. Have only had it for 6 weeks so durability yet to be tested.
Can be fiddly to reassemble after cleaning

marty123

marty123

  • 6 reviews

Good

published

I really recommend this grinder, its easy to use and so convenient. Holds pleanty of coffee beans in hopper and protects them from the air.
Grinds quick when needed, even grind, huge grind size selection, can gind into container or directly into espresso filter.
A little messy, coffee ends up on counter.

See all Sunbeam Cafe Series Conical Burr EM0480 reviews

Questions & Answers

Mohd Fauzi A.

Mohd Fauzi A.asked

Why suddenly my machine stop and I unable to make it work again. During one of the grinding, I gave this machine a good slap at the back to force the coffee out, after few good slap, the machine stop and unable to work again. Please advise? By the way, I bought this machine via Myer and shipped it to Johor Bahru, Malaysia.

1 answer
ianbreview
ianbreview

I can’t be sure what is the cause of your problem but I had some issues with my grinder cutting out and just cleaned, refitted the coffee basket and it worked. Please check if your PowerPoint is working by trying a working appliance if so follow the manuals cleaning instructions make sure when refitting the basket it has been firmly replaced. You can also ring Sunbeam they have staff who can give advice and access their technical database. Best of luck

Somateja S.

Somateja S.asked

I have Sunbeam EM0480. I need the upper and lower burr as replacement. Where can I get it? I live in Bali, Indonesia. Thank you.

1 answer
Sunbeam
Customer C.Sunbeam

Hi Somateja S.
Thank you for contacting Sunbeam. So sorry - parts are only available in Australia and New Zealand.
Kind regards, Sunbeam

dgm308

dgm308asked

For those getting too coarse a grind, it is poor quality control. To adjust the grinder for a finer grind beyond what you are getting spacers need to be added under the lower burr. These spacers cost about $3 each on ebay, but should really be in the box with grinder along with the instructions to remove the burrs. It is quite easy to do, but you shouldn't have to and I have read where people dismantle more than what is needed and never get it back together. As a matter of good customer service Sunbeam should send everyone who owns their grinders free spacers. They will email you the instructions if you call them, but they should do more. You may have to mention the spacers etc or they may not want to bring it up as it shows they know your grinder is not fit for the purpose as supplied.

If you do it just add one spacer more than what is there and start on coarse grind setting and move to a finer setting the first time you use it. If not fine enough add another spacer and repeat. (Max 4 spacers)

This adjustment is to counter burr wear and adjustment should be built into the machine external settings.

No answers

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