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Reviews

2.8

86 reviews
5
(17)
4
(15)
3
(14)
2
(14)
1
(26)
  • Build Quality
    1.3 (6)
  • Value for Money
    1.4 (5)
  • Ease of Use
    3.0 (5)
  • Cleaning & Maintenance
    3.2 (5)
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Reviewer Photos & Videos

Lucy

LucyAU

  • 4 reviews
  • 1 like

Perfect for overcoming witching hour

published

Took a bit of getting used to as Ive never owned a slow cooker before but its definitely helped out a lot with a young baby that always gets cranky at about 3pm. I put all of the ingredients in early in the morning or at lunch time and the meal is ready and perfect at dinner time. No more battling to cut up veggies or meat while also calming down a tantrum. Ive never burnt anything and its great for both savoury and sweet dishes.



Date PurchasedJul 2016
Will

Will

  • 4 reviews

Wow, so much easier than I thought and i'm only just starting :)

published
Date PurchasedJun 2017
Susan

SusanSydney

Great addition to the kitchen

published

Upgraded to this Slow Cooker recently, as going from a family of 3 to a family of 6!
This is the perfect size for us - we have cooked, bolognese sauce and lamb shanks, both turned out beautifully.
Bought at Target, great price for this easy to use machine, A breeze to clean as well.



Date PurchasedJun 2017
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Char

CharSouth East Queensland, QLD

  • 3 reviews

I couldn't live without

published

It has a attractive removable bowl so can serve straight to the table. Perfect for large family meals. Love the keep warm feature. Easy to clean as bowl is dishwasher safe. Oval shape is great for whole chickens, pork shoulder etc. Clear lid makes it easy to see the progress of cooking. I use mine at least twice a week. I couldn't live without it.

Date PurchasedMay 2017
Rach W

Rach WSouth East Queensland, QLD

  • 21 reviews
  • 4 likes

Great with weekly use

published

We use our slow cooker weekly even in summer. Its awesome. The digital display is excellent and I particularly love that it has a timer and switches itself to warm after set time has passed. This was a big selling point for me.
I had another of the same model but after 12 months the display stopped working but we returned it to target and got a replacement with no fuss. Even with this potential problem i got the same model as its a great size and does everything we need it to. If you buy it somewhere with an easy returns policy then theres never an issue. However this can be said of everything you buy.

Date PurchasedSep 2016

Perfect with every day use

published

A basic slow cooker ideal for a four persons household. The machine is inexpensive to run and produces good results. Lacks the 'auto cook', timer and a 'keep warm' function. Absolutely satisfied with this magnificent product. This is enough for all our familiy members. We love having it. Next time we will surely buy this one.

Date PurchasedFeb 2016
HaleyJ1008

HaleyJ1008Great Southern, WA

  • 18 reviews

Does what it is supposed to do.

published

I bought this slow-cooker at the request of my MIL, whom lives with me, and aside from her forgetting to set the timer the first 2 times she used it, it has been perfect. Easy to use (assuming you remember to set the timer!), cooks the food perfectly and once the time is up it automatically switches to Keep Warm mode.

Date PurchasedNov 2016
Maria

MariaAustralia

  • 2 reviews
  • 2 likes

Easy to use but lid is too loose

published

I use this slow cooker weekly, and found it easy to use and clean. However, I don't like how loose the lid sits. At first I thought it was a mistake, but I went back to the shop where I bought it, and was told that is how it's supposed to be.
It cooks good and heats up very fast. But the lid to me seems like a design flaw. Next slow cooker I buy, I'll make sure the lid sits tightly.

Date PurchasedJan 2017
bushbaby

bushbaby

  • 5 reviews

This is the best purchase I have made in quite a long time

published

I have had this slow cooker now for a few months and have used it to cook a variety of different dishes; corned beef, pork chops in sauce, chicken and beef - all very successfully. I also use it on the low setting for making bone broth and this makes a perfect base broth to use for soups, sauces and gravies, or even to just drink as it is for it's health giving properties. The slow cooker is easy to use - just set and go. Very happy with it. I really wish I hadn't waited so long before buying one of these cookers.

Date PurchasedNov 2016
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Kylie Kerr

Kylie Kerr

  • 2 reviews

Great product

published

This is a great product. I use it at least once a week. It is versatile for the variety of food it can cook and always cooks to perfection. The only thing we have found is it can take longer than some recipes recommend. All over a great product though.

Date PurchasedJul 2016

Display broke around 12 months after purchase

published

At close to the 12 month mark the digital display has started to fail (the bars of the display are now black and unresponsive). The device otherwise works, but the display is linked to the use of all the features of the product. It's now less useful than cookers you manually turn on and off, as we can't accurately tell how long we're setting it to cook. I expected more than 12 months reliable use.

Date PurchasedJan 2016
mj88

mj88Western Australia

  • 9 reviews
  • 1 like

Absolutely adore this slow cooker

published

I got this slow cooker for Christmas 12 months ago and it has changed my cooking life. I'd never used a slow cooker before but now I consider myself an aficionado, making up my own recipes. This slow cooker is so easy to use and I've never once had a safety concern with it. I regularly will put it on in the morning before work and head off for the day, leaving the house empty and this little baby cooking away, to come home to a beautiful slow-cooked meal. I prefer to use the low-n-slow method but if required, the high heat works just as well. I would recommend this slow cooker to anyone. It has a great capacity for family meals, makes delicious food and I hope it lasts for the rest of my days!

Date PurchasedDec 2015
1 comment
mj88
mj88

Terrible

published

We bought this model to up grade from our last sunbeam as we have used sunbeam slow cookers all our life, we thought electronic was an up grade as more expensive, but not in this case, third use it was over heating and the digital screen only shows half the numbers the case around the screen has cracked apart due to the heat, we are expecting it to catch on fire when using it due to over heating, very disappointed as our last one lasted for years.

Date PurchasedAug 2016

LOVE IT

published

Not sure of the model, i have had my SC for some time now and cannot fault it. I am a SC addict and use it almost every day. I purchased from Target and really hope that if I need to replace it I can do so with the same one. I love the aitomatic switch over to warm once cooking time is done. My hubby has even nailed it

1 comment
Sunbeam
Brendan K.Sunbeam

LED Failure

published

Given to me as a present. I found the settings too high; i.e. overcooks in the given time for the recipes. I compensate by reducing the time. Unfortunately, after 2 years of only occasional use, the LED screen has failed; only shows bits of the numbers. Although I can work it out, others can't. My wife's carers refuse to use it as it is "faulty". Not really satisfactory.

1 comment
Sunbeam
Brendan K.Sunbeam
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Andrew Macdonald

Andrew MacdonaldSydney

  • 2 reviews

Cracking in crock bowl

published

We got the slow cooker 2 years ago. It worked well then it developed crazing cracks, we didn't think much of it. We went to use it after a few months of non use. It was covered in mold on the outside and inside of the crock bowl. Can't use it! It's has a 12 month replacement guarantee. Not sure if it can be replaced.

1 comment
Sunbeam
Brendan K.Sunbeam
Bobslife

BobslifeAU

  • 2 reviews

Long term work horse

published

I'm a bit surprised by the reviews. I've had my slow cooker for a number of years. During winter I use it quite a bit. It has worked well all times - I mainly use it for pot roast, pulled pork, etc. The bowl does get a bit crusty and requires a bit of hand scrubbing - it didn't come clean in the dishwasher and I realised I need to scrub it by hand first. This is no longer a problem as the bowl fell and smashed. The bummer is that the replacement bowl is $50 - almost as much as a new system.

1 comment
Sunbeam
Brendan K.Sunbeam
cenw

cenwAU

  • 13 reviews
  • 6 likes

No good

published

The slow cooker cooks well, and the bowl fits in the dishwasher with the racks folded down. However, after only three uses, it started becoming extremely hot on the exterior (including the buttons) and then started switching itself off at the end of the cooking time (it is supposed to automatically switch to keep warm after cooking time, so food stays safe to eat). I'm taking it back for a refund and never buying it again, I've got a zero tolerance policy for faulty electronics now.

Expecting dinner to be cooked

published

I have just noticed that this model is now discontinued. Mmm.. It worked last year. It looks brand new but.. I prepared a meal this morning, turned it on (lights indicating all was on) and came home this afternoon to find the slow cooker cold and nothing cooked. No dinner ready!! :( The timer is working, it had ticked over and nearly finished but nothing happening inside. Very disappointed.

1 comment
Sunbeam
Brendan K.Sunbeam
Sanne

SanneCentral Highlands and Goldfields, VIC

  • 2 reviews

Smoking issue

published

Hi all. Just purchased my cooker from target. I Just turned it on for the first time and it started smkoing. Only a little bit of a white smoke. Is this common and does it stop. I. E I read somewhere that it is the burning of excess manufacturing oils????

1 comment
Sunbeam
Brendan K.Sunbeam
See all Sunbeam SecretChef Electronic 5.5L reviews

Questions & Answers

Jay

Jayasked

SecretChef Electronic 5.5L

Our brand new sunbeam slow cooker is extremely hot to touch is this normal

1 answer
The Armsstones
The Armsstones

Yes it gets really hot on the outsude

Kww

Kwwasked

SecretChef Electronic 5.5L

Why isn’t the light working on my slow cooker it seems to be cooking but the light isn’t working ?

1 answer
Sunbeam
Customer C.Sunbeam

HI Kww, no straight forward answer with this. If still under warranty please return to store or call us on 1300 881 861...

Robyn

Robynasked

SecretChef Electronic 5.5L

My slow cooker has turned off half way through cooking. I had to turn it back on again.
Could you advise why this has happened? It is only second time I have used it.

2 answers
Sunbeam
Customer C.Sunbeam

Hi Robyn, I'm not sure why it would turn off. It should go to Keep Warm. Just check you have the hours programmed correctly but if it does it after checking, please return to store for a replacement...

Robyn
Robyn

Thank You. I will return to store as I did have correct time for cooking.

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