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CWESydney, NSW
broke in less than a year!
Purchased in December 2018. Fan was regularly cleaned of dust build up in the filter and went to turn it on one morning and would not work. Lights switch on because it is receiving power however motor won't go.
Purchased in December 2021 at JB Hifi Home for $130.00.
3 comments
Disappointed that I have to go through your service process before my fan is replaced which I have been advised by my retailer can be anywhere between two and four weeks. Australian Summer too ... dissatissfied
Customer CareSunbeam
Hello CWE,
That is not the correct procedure, you should not be asked to wait at all. It is a direct swap over while you are there in store. Any waiting period would be asked of the retailer not the c... Read more
ustomer. Please contact me privately (direct message) and I'll talk you through your rights and the right warranty replacement procedure.
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AJY
- 5 reviews
- 3 likes
Good fan with cons.
The fan has a sleek design which is very modern. Also, it has a wide base. Great for medium-large size rooms. A bit noisy especially when it is oscillating. Remote and the night mode are absolute plus for this. Price value is worth it. I would just recommend it to have a longer cord and a quieter operations. Remote functions are user-friendly.
Purchased in October 2021 at JB Hi-Fi for $129.00.
1 comment
Customer C.Sunbeam
Hi AJY,
Thank you for the honest review.
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XU HANAU
- 4 reviews
Good fan for the price
The power is enough for the bedroom especially regarding to its compact size and light weight. Not too loud even with the highest fan speed setting, a little bit noisy for night but the timer, night mode and remote control is very useful for a quiet and cool sleep.
cons. Power cord's length could be longer, oscillation range could be adjustable
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JenJenSydney
- 8 reviews
- 5 likes
Great fan!
I bought this fan after comparing several different models, this fan looks fantastic, not too loud, very lightweight doesn't take up much space, quality is good apart from the base a bit wobbly, it has a 2 year warranty which is a plus. Good value for money. Highly recommend this fan.
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Customer CareSunbeam
Hello CWE,
I'm sorry to hear about your fan troubles. However, all our fans have a 2 year replacement warranty so please return it to your retailer and pick up a brand new fan.