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Reviews

3.5

145 reviews
5
(59)
4
(20)
3
(19)
2
(22)
1
(25)
  • Build Quality
    2.3 (15)
  • Value for Money
    2.7 (15)
  • Ease of Use
    4.7 (15)
  • Cleaning & Maintenance
    3.9 (15)
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  • Verified purchase

Great until the non-stick starts to peel off

published
Date PurchasedJun 2017
5 comments
Sunbeam
Customer C.Sunbeam
Sweet58
Sweet58
Sunbeam
Customer C.Sunbeam

Hi Sweet58. I have just sent you a private message. Please respond at your earliest convenience so that I can expedite your issue!

CaroW

CaroW

  • 2 reviews
  • 1 like

So far very happy

published

Only used my Sunbeam once, but so far very happy. Love the fact that I can brown my meat and then slow cook in the same appliance. At 5.5 L its a great size with room to cook for a family. Love the different setting options. Very easy to operate. HOpe the coating doesn’t damage as reviewed by others!

Date PurchasedJun 2018
valbletch

valbletch

  • 14 reviews
  • Verified purchase

Big Disappointment.

published
Date PurchasedOct 2015
2 comments
valbletch
valbletch

Sorry to say the replacement has bubbled too!!! The searing I believe does this to the non stick surface. Very disappointed. Would not recommend the Secret Chef. Perhaps Sunbeam Official can reply on this??

Sunbeam
Customer C.Sunbeam

Hi valbletch,
Sorry to hear of problem you are having. We have just sent you a private message for you to contact us...

Slow Cookers

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poppa

poppaMELBOURNE

  • 4 reviews
  • 3 likes

great product. But?

published

Great product that cooks really well.However the handle on the glass lid is metal with no heat insulation and gets very hot during cooking process. i put some heat insulation on the handle and now I cannot fault it. I would recommend this product and if the manufacturer reads this an insulated handle would make it a 5 star product.

Date PurchasedFeb 2018

High hopes - but let down when it gave up after 12 months

published

As a chef, I am very choosy when it comes to purchasing products for my home kitchen. This slow cooker was recommended and was doing its job well of low- moderate use. After 12 months it simply gave up. I assume it has two heating elements in each side of the cooking surface? Now only one side heats up and doesn't have enough power to cook anything so the whole unit is useless! Very poor equipment from a company that I held in high regard from a professional perspective - very disappointing.

Date PurchasedJan 2017
ahutt

ahuttPerth

Still experimenting!

published

I wish I had read the reviews before I bought this, now I know its not me. I have used this only three times so far - on low/high, separately and turning off before said time. Each time the meat has been overcooked. So I have concluded that this cooks very fast and when recipe says four hours cook for two. Will keep on experimenting. I agree with all of the comments. High is way too high and boils up very quickly and slow is not much better. I'll still keep experimenting. It seems that it would cook the toughest piece of meat very nicely, but forget chicken.

Date PurchasedJan 2018
Penelly

PenellyNowra

Great tiil glass lid sheltered into dinner at 2 1/2?years old!

published

I loved it until lid shattered. Don’t expect it to be near as slow as old ones. High is way to high and meals I would put on about 8 am in older style need to go on about 11 am in order not to be overdone and to far

Date PurchasedJun 2014
Fish

Fish

  • 7 reviews
  • 3 likes

Love it but taking it back tomorrow

published

We've had this cooker for 2 weeks, we've cooked amazing mesls in it! Hoping to get a replacement as we've found that the high setting slightly boils while the low setting really boils it! So i think the wires are a bit out of whack.
It is super easy to clean, searing in it means less dishes too.
We love the product even though it hasn't been perfect, it has still created amazing curries, roast and brisket.

Date PurchasedOct 2017
LanaG

LanaGSydney

  • 4 reviews

Does the job well and easy to clean

published

I am happy with my purchase of the slow cooker and I like using it at least once a week, more in winter than in summer. It does the job well and cooks very tender meat and poultry. Cleaning is easy as nothing sticks to the bottom and I can just wipe it clean.

Date PurchasedApr 2017
Slow Cookers

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Alysha

AlyshaMelbourne

  • 7 reviews

Have made so many meals in this, 5 stars!

published

We use our Sunbeam slow cooker at least twice a week, and love how simple meal time is!

Usually we throw in the ingredients before work, and come home to an amazing slow cooked meal. The two settings allow for a longer lower temperature (8hrs) and an faster higher temperature (4hrs), meaning you can cook in time for dinner that night, or put it on in the morning. Easy!

The heat function means that even if you wont be home until 12hrs after setting your timer, the food will remain warm in the pot, perfect!

We have had zero issues with this product, and I even bought one for my Mum to use too!

Date PurchasedNov 2015
phoenixd

phoenixdMetropolitan Adelaide, SA

  • 90 reviews
  • 1 like
  • Verified purchase

Could be better

published
Date PurchasedOct 2017
Brigitte S

Brigitte SWestern australia, 6052

  • 7 reviews
  • 2 likes

Calm tool to use for cooking

published

I am happy to use this slow cooker which is simple and easy .The cooker is easy to remove without breaking it and cleaning is a breeze. The product work well. I wish the cooker was a bit larger and round not oval but it is to implying that the machine doe asn'the work well.

Date PurchasedOct 2017
Nerdy

NerdyGreater Melbourne (Metropolitan), VIC

  • 14 reviews

Good slow cooker

published

We find the sunbeam slow cooker very reliable which does produce very yummy meals its very easy to understand the instructions to cook also very easy to cook in the meat you buy to cook is the cheaper cuts of meat you buy at the butchers and easy to clean totally recommend this product

Date PurchasedMay 2017
Fusspot21

Fusspot21Metropolitan Adelaide, SA

  • 6 reviews

Was good then not

published

This slow cooker used to work great then half way through cooking it just died. electronics wont turn on. Contacted Sunbeam and the response was cant be fixed so we will offer 30% off next sunbeam purchase. I did like it when it worked but customer service has been awful. Am now in contact with ACCC. we think a slow cooker should last longer than 2 years.

Date PurchasedApr 2015

Great in theory not good in practice!

published

Great idea to have the sear option that actually is very handy and this feature works well. However that's where the unit stops working well. This machine runs hot even on the low setting. Also the insert starts to peel after a short amount of time! So all in all I would not recommend this unit

Date PurchasedJul 2016
Slow Cookers

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C A

C ACentral Highlands and Goldfields, VIC

  • 15 reviews
  • 4 likes

It's good

published

It's okay. I can't see that it is any better or worse than models my friends have. Cooks fine, functions are easy to understand and recipes translate well. It's bigger than I thought and could feed a decent sized family. Great for preparing legumes and beans, I don't eat meat so have not used it for that, bit my daughter bius the slow cooker sachets and uses the cheapest cuts of meat and gets compliments every time

Date PurchasedDec 2015
Christine

ChristineCanberra

  • 3 reviews

Boils on low mode

published

I love the searing mode all in one slow cooker but this is the second one Ive purchased as the lowest setting on slow cook bubbles too high - pretty much boils. The idea is to leave it on at home while Im at work, Im glad I tested it first. I couldnt possibly do that. And for the price I paid it shouldnt be a worry. Otherwise its great quality but I cannot keep it.

Date PurchasedJun 2017
Tony Wragg

Tony WraggSydney, NSW

  • 10 reviews
  • 8 likes

Great slow cooker

published

I upgraded from a smaller Sunbeam slow cooker to this one and I'm loving it. The fact you can do everything in the one pan (and control the temperature) is excellent. This means much less cleaning and a much better outcome. Haven't been able to fault it so far. Use it as a frypan as well.

Date PurchasedMay 2017
Mizzy

MizzyPerth

  • 8 reviews

Good value

published

Does as a slow cooker should. Great searing feature. I can make yogurt with it too =). Doesn't allow water to evaporate out. So easy to clean. Everything just slides off the non stick surface. At $150 it is really good value, we even bought it for friends who loved it.

Date PurchasedJul 2014
Shell

ShellBranxholm

  • 8 reviews
  • 1 like

Love it

published

Cannot live without this - love the searing feature and I liked it so much I bought a second one to roast vegies in while I slow roast the meat - I use it almost every day even to make desserts and cakes in - best appliance I have ever had

Date PurchasedApr 2015
Page 2 of 8
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Questions & Answers

Gordon G.

Gordon G.asked

operating manual

1 answer
Sunbeam
Customer C.Sunbeam

Hi Gordon G.
Please contact us on 1300 881 861 and we can arrange a copy for you. Kind Regards, Sunbeam

DandJ

DandJasked

is this programmable- that is, can you set a timer to commence cooking at some later time?

3 answers
A Speck
A Speck

Unfortunately not. It's the one feature missing (and something we missed in an earlier slow cooker we had). It does have a "warm" function though, which stays on for around 4 hours once your food is cooked which helps.

Sunbeam
Customer C.Sunbeam

Hi DandJ,
Thank you for your question. Sorry - he HP8555 does not have this feature. Have a look at the CHP300 Express Crock XL Multi Cooker. This has a slow cooker function (amongst many others) and has a time delay function that allows you to delay the start of your cooking so that cooking finishes when you need it.
Kind Regards Sunbeam

Skiibunny
Skiibunny

No DandJ it does not have a preset progam facility which is a pity. What attracted me though was the searing capability which I find to be good and suits my purpose.

Alisonian

Alisonianasked

Has anyone had trouble with the slow cooker button not working? It won’t scroll through H to low to warm. The timer just changes. Weird. Browning button works. Annoying.

No answers

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