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Tefal ActiFry Black (FZ706260) Questions & Answers (page 2 of 2)
29 questions from our users
MY Tyeasked
The machine heats up my kitchen when it is in use. Is it supposed to generate so much heat into its surroundings?
3 answers
I'm not sure just how much heat you are talking about, but one of the things you do have to be careful of is how you handle the lid after cooking as the surrounds do get incredibly hot. I often struggle to get the lid off without almost burning my hand in the process.
Tefal A.Tefal
Hi My Tye,
Thank you for your above question on the Tefal Actifry i can confirm that this appliance will give off heat when in use so it will indeed warm the surrounding area of where the appliance is. If you feel that it is getting too hot you can contact our Customer Service Team on 1300 307 824 and they will be able to assist you.
Thank You - Tefal Australia
Ok thank you for reply!
Kezasked
Are the air fryers able to be repaired?
After about around 2 years the fan /motor has stopped working
2 answers
Hi Kez, there are Tefal repair centres around that you could check with. You might be better off replacing the entire unit with another cheaper model if the cost of the repairs seems high, you would hope that given the original cost the unit might have lasted a bit longer.
Tefal A.Tefal
Hi Kez, Thank you for the above question on the Tefal Actifry. These units are definitely repairable and can be repaired at any of our Authorised Service Centre's. To find your local repairer please use the below link: http://www.tefal.com.au/consumer-services/warranty-and-repairs/repairers. We hope this helps. Thank You Tefal - Australia
Sedworthyasked
Hi I just got one of the tefal actifry original and I wanted to cook burgers and steaks and I understand that the 2 in 1 one has got a try for burgers and steaks can I put a try in the original tefal as well?
2 answers
I am sorry but I don't think I can help you. I have the "standard" Actifry and just use the 'container' it came with. However I think if you post that question in this forum someone will be able to answer it for you. Good luck
Tefal A.Tefal
Hello. Thank you for your email. Unfortunately, the tray for the Actifry 2in1 doesn't fit the original models. However, you can purchase a 'Snack & Grill' basket that replaces the paddle which allows you to cook different meats etc. These can be purchased through the leading retailers e.g. Harvey Norman, The Good Guys etc.
Thank you
– Tefal Australia
facebook.com/TefalAustralia.
Annie67asked
Hello, how are you? IS the tefal actifry noisy to use?
Has the actual cooking of food changed since the past year or two?
I am very interested in getting this product.
Thank you kind Regards, Anne
3 answers
Hello annie67,
No it is not noisy, I only purchased it about 4 or 5 months ago and in that time the cooking of chips, which is mostly what I use it for, has not changed.
Kind regards,
Philomena
Mine was extremely noisy but it also didn't heat up so it might have been defective in 2 ways.
Tefal A.Tefal
Hello, thank you for your question. The machine is not overly noisy. You will definitely be able to hear the air from the machine if you are in the kitchen but it wouldn't be heard throughout the entire house.
If we can ever be of any assistance please don't hesitate to contact us.
Thank you
– Tefal Australia
facebook.com/TefalAustralia.
Joyasked
I have just bought my 1.5 actifry today, I've tried to cook frozen chips but the just broke up. What am I doing wrong?
1 answer
Tefal A.Tefal
Hi Joy. Thank you for your question! Sometimes the chips can break up if the machine has been overloaded. Just keep a close eye on the amount you are putting in at one time.
If we can ever be of any assistance please don't hesitate to contact us.
Thank you
– Tefal Australia
facebook.com/TefalAustralia.
Rickasked
Can you cook steak together with chips in the basic actifry... {not the 2 in 1)?
2 answers
It's not intended for cooking a single piece of steak in the basic model. Although I have cooked beef strips, chicken wings and other smaller pieces of meat at the same time as chips - they turn more easily and cook more evenly and quickly.
Tefal A.Tefal
HI Rick,
Thank you for your question on the Tefal Actifry. You can definitely cook Steak & Chips together in the Actifry even if it is not the 2in1.
We hope this helps
Thank you
– Tefal Australia
facebook.com/TefalAustralia.
Colinasked
Does it suppose to smell the first time you cook food in it ?
1 answer
Tefal A.Tefal
Hello. Thank you for your question. It can have a slight plastic smell to it on the first use. This however shouldn't occur after.
If we can ever be of any assistance please don't hesitate to contact us.
Thank you
– Tefal Australia
facebook.com/TefalAustralia.
Sarah Flintasked
I have the actifry 2 in 1, how do I use it without the top tray??? The little green oil spoon doesn't fit on the top of the spinner in the middle if the top tray is not in use.
2 answers
The green oil spoon is not supposed to fit on the top of the spinner. You pour one green spoon or less of oil over the top of the food and then close the lid and start cooking. You can store the green spoon in your kitchen cutlery drawer, not on the top of the spinner.
Tefal A.Tefal
Hi Sarah,
Thank you for your question on the Tefal Actifry 2in1! Lily is exactly correct you are not meant to cook with the Green Spoon in the appliance. The Green Spoon is only there to measure the oil, unfortunately if you do cook with this spoon in the actifry it may melt. Please don't hesitate to contact us if you require further information.
Thank you
– Tefal Australia
facebook.com/TefalAustralia
lynn.mitchell.127asked
Can you cook lamb chops in it and if so do you still use the paddle?
2 answers
Yes, have cooked lamb chops and it has turned out well. Did not use the paddle, but turned meat over after a few minutes.
I have cooked lamb chops in it and put in the smallest amount of olive oil. I used the paddle and did not have to turn them. They turned out really juicy and tender. Hope this helps :-)
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