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The Bidet Shop Questions & Answers
12 questions from our users
Zoe Kasked
I have an eco bidet r500 model. I have noticed that the light is no longer functioning. How can it be fixed? Is there a button I may have inadvertently touched?
2 answers
James B.The Bidet Shop
that might be the case Zoe, but cant be certain till we go through some troubleshooting over the phone . pls call us on freecall 1300243387 and ask for Mikayla .
95%of problems are usually solved over the phone . look forward to your call
Thanks. For those interested I held the ..hi... button down for 3 seconds and the light came back on. Same in reverse to turn it off. This is not written anywhere in the manual.
Tibor B.asked
Do you have a electronic bidet toilet seat with both water and power connection on the right, when facing the toilet
3 answers
Hello Tibor B. Yes, the power is to the right and the water connection to the left. we had to get the power plug installed from the nearest extant one, over the shower and down to the toilet area.
Hope this helps.
Thanks Nick.
Unfortunately you could not help me, I have both water and power on the other side. Basikly, I need a left handed seat
James B.The Bidet Shop
hi Tibor many bidet owners have the same setup as you the power cord and the watersupply can be run behind the bidet pls call us on 1800243387 and we can explain how
Tibor B.asked
do you have a electronic bidet toilet seat with both water and power cable connections on the right side looking at the toilet?
donladasked
I am 86years old a pensioner, what would it cost me for a bidet toilet seat?
1 answer
We paid about 880 dollars from memory for a BA-08
Best thing we ever did.
Fantastic!
So hygienic and clean...no more or very little toilet paper, better for the sewage or septic.
Just remember to change the filter as recommended in the instructions.
Edwin T.asked
I have a Cowa y BA 08-AR bidet,7 years old model, and want to know if it should have a water pressure reduction valve in the plumbing installation?
Ed
1 answer
James B.The Bidet Shop
hi Edwin Australian building regs say that all homes should be limited to 500 kpa pls call our help desk so we can assist you with your questions further 1300243387
Laurel M.asked
I am redoing my bathroom and need to buy a new toilet. I am wondering if there any "perfect fit" toilets that I should look at for the Coway BA-13B bidet - either the regular or the elongated? I'd prefer not to see porcelain when the top is lifted.
No answers
Brian P.asked
retro fit a bidet toilet seat that has aheated water system, what models do i look for and a prices
2 answers
The model we bought and installed was an ECO BIDET,EB-R500, it ticks all the boxes,price was about $900,(don't quote me)
James B.The Bidet Shop
hI Brian we hold a range of 6 retrofit bidets with warm water system, prices from $590 upwards
Keith Jonesasked
Why does my Conway bidet seat cracking. I am on my fourth in seven [email protected]
Dale Rasked
I have an elderly couple I know who have had bidet's for years, BUT they woke up to water inundating their home after a burst pipe last November. I noted that it doesn't have a Pressure Reducing Valve fitted and saw late last year they are about $60.00. Is there an automatic water diverter or valve that could have prevented the flooding in the first place? I think the owner and his next-door neighbour ordered online and fitted it themselves. If I am going to fit a PRV, I may as well fit a diverter, if it is available. The T-piece is a 1/2 " BSP.
1 answer
Contact Bidet Co direct and ask them. We had ours fitted by a qualified plumber
Melvyasked
I have no power to our Coway BA07 Bidet. It was working fine then no power lights come on. Please can I have some advice ( South Australia)
No answers
Jolaasked
Is it preferable to switch the bidet off at the power point when not using. Does this extend the life of the bidet?
2 answers
No I was advised to not turn the power off at the power point. I have not noticed any increase in our electricity bill either.
We don't turn it off unless we have to turn our water mains off for any plumbing reason. Ours is 1 year old and it hasn't had any problems or affected our powerbill, so we don't see any need to turn it off. Maybe speak with the Bidet Shop to find out more details re this if you are concerned, they are very knowledgeable about their products.
NJW79wcdasked
Is a BA13a bidet compatible with a wheeled commode?
2 answers
I am not sure. Best to contact The Bidet Shop direct
I didn't purchase this model, and am not familiar with a wheeled commode, just call the Bidet Shop, they are very helpful.
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