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5 questions from our users
Sunnyasked
So Thinkware doesn't have any customer support on like blackvue I believe?
5 answers
Im not sure if your making a statement or asking a qustion, but these are the contact details for AUSTRALIAN support of thinkware products, i found them with google.
Phone: (03) 8587 8889
Email: [email protected]
Thinkware does have customer support through the Thinkware Australia Facebook page and the Australian distributor TDJ Australia.
Thinkware does have customer support in Australia but the rough end of a pinaple would be more helpful
Etmarasked
Is there any way to turn off the annoying "Mobile Speed Camera Zone" message that repeats every 10 seconds or so, without disabling the other safety camera warnings?
I drove through a 6 km stretch of road yesterday (that is known to be a hot spot for mobile speed cameras) and was reminded at least 50 times by the camera. One warning would suffice.
4 answers
As far as im aware, you go to the dash cam settings, and turn off the Road Safety Warning Notification.
thank you for your answer Jamez, however this will disable all Road Safety warnings including speed and red light cameras. I just wondered if it was possible to somehow stop the "mobile speed camera zone" message from repeating every 10 seconds. It is a brilliant camera but this is really annoying the hell out of me.
No worries Etmar, yeah, they need to have a feature where you can choose WHICH warning to disable, i know the problem you speak of, it doesnt happen to me to often (touch wood) and for me, is not as bad as your problem.
Perhaps we should msg Thinkware and ask them let us choose which warnings we would like to disable/enable on the next firmware/software update.
Edit: i also lowered my volume to make my alerts less intrusive. The pre set level was too loud, for me.
Steveasked
When i had my iphone i could download then export via email no problems now i have a samsung s7 android i cant export only download ive been told to use mx player but still cant export to anywhere so can someone thats got something to do with all that work on it or give me advise grest product for ios but crap for android?, regards steve cowin
3 answers
I also had the same issue and they could not fix hence my comments, further returned the unit and got my money back
The way i look st it there is as many iphones as samsungs where their made so why cant they get it right is not that hard or do they really care
Its not the units problem it the set up for android the unit is awesomr they just havent got it right for a b droid
Coreylasked
Where did you purchase this from and do you have to purchase an Australian model or is it all within the set up?
Douglas S Stilesasked
Can you get it to display your current speed, as my speedo is inaccurate.
1 answer
When you watch the video footage thru the thinkware software, it shows how fast you are going. This cant (and shouldnt) be done whilst driving.
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