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SMM Baqi B.Greater Melbourne (Metropolitan), VIC
After 2 months mi a3 phone's display turned off. I requested to repair. I had unsuccessful warranty claim.
The store has good range of phones and other items. Products are also seem to be original. Price also the cheapest i could find. But i had unsuccessful warranty claim.
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RosslynMetropolitan Adelaide, SA
- 3 reviews
- Verified customer
What I needed when no one else had it!
Purchased the Logitech 922 during the height of the working from home mass migration. VERY pleasantly surprised that they had the item I needed at a great price and that I received it in a reasonable timeframe (under the circumstances). Lovely customer service, though not quick to respond!
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walshieHunter Region, NSW
- 2 reviews
Happy customer
Have now bought 2 phones on this website and both times the phone I ordered was delivered on time and in perfect condition. I was also very happy with the price I paid. Thanks
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Ross N.South East Queensland, QLD
Logitech C930c Webcam is a great performer. Love It!
I ordered the Logitech C930c Webcam from TobyDeals due to their price and availability. At this time of high demand on webcams just being able to find that they were in stock was a positive. I used Paypal as is my custom for online purchases and found no problems with their communication of the progress of my order. My purchase arrived on-time or ahead of my expectations due to CoVid-19 possible delays. Packaging was good and the product was in good condition. My overall experience was positive.
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Delivered on time
Website was easy to navigate. Great deals on a whole lot of products. Product was delivered on time. Had my doubts based on negative reviews but I took a chance anyway. If there were to be any issue, PayPal would be there to sort it out. Would recommend to buy products from the dealer.
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its a big scam
please be carefull dont pay any money to them. its all scam you will never recieve anything. i bought a amazon streaming stick. it never came and they never reply the emails
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ZainabSouth East Queensland, QLD
The service was terrible!
I ordered Samsung Galaxy A71 from Toby Deals and it took more than a month to arrive. I understand that I ordered during a tough time because of COVID-19. However, the communication and the service from their side was absolutely rubbish. I send them an email a week later and they offered no apology but at least replied that they were working on it. After 3 weeks of waiting, I tried the tracking service and it said that it was in Darwin. Then a month goes by and I started getting worried. I use the tracking service again and it said they have de...Read more
livered the package but I didn't get my phone. I emailed them and they did not reply. They totally ignored me!!! A week later I got the phone. Then a week after they replied to my last email, completely ignoring my inquiry about the delivery and saying "They are delighted to see that my order has arrived" and asking me to rate their reply. Well your reply is crap just like your service. I am definitely not ordering from them again. I don't see them as reliable. They need to improve their customer service system, as there was no phone number to call. Only email and they don't reply on time to assure people. I think the extra $$ I saved ordering from them were not worth the wait and the stress.Similar opinion? Write a review on ieatwords.com.au!
JudyCentral West, NSW
Very Happy
Very happy with my purchase thank great website easy to order. Postage was very quick item and carefully packed. I would recommend your website to anyone looking for a great buy.
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James HannanMid North Coast, NSW
- 7 reviews
hard to trust: 4 emails no response on a $2,000 order
Didn't tell me until after I ordered that the product was on backorder, 3 emails not responded to and charged for express delivery. Have I lost $2,000 with them? Yes I understand it is a terrible time right now, but they are not responding.
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AndrewSouth East Queensland, QLD
Excellent product and service.
Purchase Realme X2 pro. Best value for money phone. Quick 7 day delivery from Hong Kong to Australia. Arrived in excellent condition. Can't comment on warranty, never needed. Very happy.
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IrisSA, 5290
- 8 reviews
- Verified customer
Excellent service
I have just purchased a Xiaomi Redmi Note 9S phone from Toby's and it is excellent and working well. The delivery was really quick, a week, which in these trying times is really good. It was well packed and the tracking was detailed and updated each day. Couldn't ask for better service.
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Bailey J.Tasmania
I got a brand new phone sealed and in the box!
I bought a Xiaomi mi 9t off of tobydeals au, and then read the reviews..... Well... Wasn't I scared! The reviews were either 1 star or 5 star no in-between. It took a couple days they sent order confirmation and then couple days after that I got my tracking number. But the tracking info seriously made nonsense! I was so worried I had been scammed as I had emailed tobydeals 3 times with no reply. To cut it short after about 3 weeks of ordering I started a dispute through PayPal.l, the phone rocked up the next day. Toby deals from my experience w...Read more
ere great bargains! But if you're like me and you want to know what is going on Toby deals are the worst site I've ever used for communication. Honestly I've done this review for all the people scared they have been scammed . Im 80% sure they're a real company just with terrible communication. I probably won't use them again just because of this reason but if you're not worried about communication go ahead, great deals great bargain prices. I would've rated 5 star if communication were up to scratch. I hope this helps anyone sitting in the fence!Similar opinion? Write a review on ieatwords.com.au!
achille w.South East Queensland, QLD
Fake or Scam
Payed for a phone. Did not receive it. No communication for 3 weeks. I contacted them several times and had no response. had to dispute it via PayPal. Not worthit
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Got a bargain
Purchased a Dyson V11 animal for significantly less than retail. It took quite a while to get here (given the global situation probably understandable) but when it arrived I was thrilled. Love it!!!
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sunnySydney, NSW
Fraud
If You care for your money than do not place order with this company as goods will not come and any emails u send will not be responded back.Be careful while placing order with this company. am going to Inform Fair Trading about this company and if you have been burnt by this company please report to Fair Trading of your state
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Venkatesh P.Sydney, NSW
Excellent service at very competitive price
Prompt actions from receiving the order to delivery. Ordered during Covid19 period and am very satisfied with the service provided. Will be buying more from this supplier in the future.
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DelzeyMelbourne
- 6 reviews
- 1 like
Good service
Bought a new mobile from these guys. It was the best deal around. Postage was a little slow (probably due to Corona, not them) and their response to questions was really slow and didn't answer my query. But I am happy with the service, I got my new phone and it's brand new.
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CarolaWestern Australia
Be aware, Scammer
Never received my phone. No response or comunication from seller. Never got a tracking number. Do yourself a favor and buy somewhere else and save the hassle of claiming money back.
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Fast service great prices
Great products, great prices. Really happy with this site. Will buy again, they had a product no other site had. The item was shipped in a timely matter, very easy to order online. The option of credit card or PayPal and just a very easy online store to purchase your goods. Thank you.
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Excellent quality for a fraction of the price
I bought a Fiji film lens online and it arrived 10 business days later. It’s all there I can’t believe it!! I would use this place again to buy. Only downside was waiting for the arrival!
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Questions & Answers
Karen N.asked
Im thinking about buying a mobile approx $900 phone but not a lot of good reviews on here so i'm really unsure what to do...the price is $200 less than other sites......
4 answers
I strongly advise against it. I just finally finished getting my money back through PayPal's buyer protection. This company is totally non responsive and as far as I can tell, if they aren't crooks they are at best deceiving and don't give a toss about their customers. If you do go ahead, just make sure you use PayPal and be prepared to forego your hard-earned for a few months.
Thank you
Hi Karen, If you pay thru PayPal you are covered. You won't get daily updates on your purchase but you must have patience and you will get your phone. I spent
700 and saved around 300. Many of the poor reviews are from impatient people who wrote those reviews because they couldn't wait. Only take notice of verified purchasers on Product Review.
Janetasked
I have ordered an A51 Samsung phone a week ago and emailed twice and no reply. The company says Toby Deals Australia. Are they scammers? Should I start the process of getting my money back now?
1 answer
I ordered a portable projector and got it about 3 weeks from date of order. International shipping has been effected by COVID-19 so a little extra time may be required for shipping. My order came from Hong Kong via Aramrx formally FastWay. I am sure your emails will be answered after the weekend.
Subaktiasked
After read those comments feel scare
Is been 5 days aleeady,i have no idea my item will come or not
1 answer
I can only tell you of my own experience. My parcel size / weight was smaller and it arrived at around about the expected delivery date. Sorry to hear that your experience has not been as good. All I can suggest is to email an enquiry and hope for a reply. All the best.
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