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Topfield TF-T6211HD
campo54
- 2 reviews
Disgraceful customer service
I recently purchased a TF-6211PVR from JB HiFi. On getting the PVR home I discovered it only has Ethernet connection and no WiFi. Ok that's my fault for not checking and making an assumption. So, I purchased a dongle online from the Topfield website. This was where I started having issues. Once I connected to my wifi network, I found that I could not connect to Netflix, or any other streaming App for that matter. I just ended up in this frustrating circular dead end. I called Topfield on their 1300 for help. I did this at least four times...Read more
(during normal business hours BTW) and each time after being placed on hold for about10 minutes, I was disconnected. Message saying the office was unattended and to send an email. I then wrote an email via their website asking for help. After four days, no response, I wrote again and no response. It's now been over 6 weeks and still nothing. The online manual (PDF download) didn't help either as does not reflect the interface, which by the way is a shocker, not at all intuitive. Thus, I seem to have been left with a worthless product. In fact, there may have been nothing wrong with it, I just needed some support. In the end, I contacted JB and they were happy to give me a full refund. Good on them. That left me with a Topfield dongle that I had no use for. So I packaged it up with a nice letter explaining my predicament and asked for a refund. That was a month ago and I have heard nothing from them since. I have since bought a Fetch TV and absolutely love it. I would advise anyone considering buying the Topfield PVR to reconsider and by something else....In particular, the FetchTV. It's so easy to use and set up. Brilliant performance too.Similar opinion? Write a review on ieatwords.com.au!
stantzMelbourne
- 3 reviews
Nice personal video recorder with Android built in.
This set top box has the ability to stream live TV to wireless devices such as your smartphone or tablet. I have compared this feature against the Humax PVR 4 Tuner and the Topfield wins on performance. The Humax buffers the live stream with a 8 second lag. Whereas the Topfield has less than 0.5 second lag, which is negligible. Humax should learn from this, as that ridiculous lag is not considered as live streaming (LOL). I originally purchased the Humax and then swapped it with the Topfield which costs a lot less.
Another handy feature is ...Read more
the ability to use your smartphone as a keyboard/mouse when navigating via the Android web browser. Quality of TV recordings and playback is good via the built-in 500GB hard drive. I have installed Kodi v16.1 (for Android) and it works well to stream online content. So this set top box can also act as a media centre.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Jenny.asked
Hi. l have a topfield TRF-7160 HD Digital recorder connected to a old digital tv. Can i connect it to netflix as l already have netflix on my main tv which is a smart tv. Hoping you can help me as l dont know if to buy something to do it or my TRF7160 can connect to netflix. THANK YOU JENNY WILLIAMS
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