This is the ONLY way to remit funds overseas. Forget the banks' online platforms with terrible exchange rates, this is far superior. A tiny bit slower to receive funds o/seas, but plan your remittance timing and you can save hundreds of dollars in the vastly better exchange rates. My own account manager (Danielle) is only a call away. She listens to my personal circumstances and makes helpful suggestions and guidance.

Quite simply put I don't know if I could have put this project together without the help and guidance of Danielle Rolfe. She has been a shining light and a guiding hand throughout this whole process and I continue to seek her assistance and insight. This Lady works though issues and solves problems in a reassuring and confidant manner that I will not forget.. She has my Kindest Regards always.

I have transacted several exchanges using TorFX and I have found them to be incredibly responsive and professional. Edward Zieger was my assigned representative and he was excellent. Communications were timely and effective and he was a pleasure to deal with. The rates achieved well exceeded comparable bank rates. After every exchange there were near instantaneous emails confirming the transaction details. Definitely 5 stars.

Katy was amazing
I had an account manager who cared who was insightful and put me at ease for my first international transfer. I have already recommended her again to my clients

We highly recommend the team and service, they were very well informed, trustworthy and efficient. This helped build our confidence in the process and led to a very satisfactory outcome for us.

I can highly recommend Torfx and the service they offer. My account manager Katy Lord was absolutely fantastic. She answered all my questions and called me back immediately if it was needed. It was great to be able to speak to someone to walk me through the steps and make sure I knew exactly what to do. Thank you.

I was trying to register my new account with Torfx. The lady get back to me to get some documents e.g. ID and bills to prove the address. I sent her water bills which issued by the agency to prove the address and my security bond issued by the government to prove my address, non of them were accepted! The lady replied they can't accept bills which is issued by the agency! They cant accept security bond issued by the government etc.... At the end we sent back and forth and took 1 week and half just to tried to get the account registered. Nonsense! Just to prove to the address! I gave up, I contacted to OFX and sent the same document to them, everything was fine and done on one day!

After dealing for several years without issue, am told to submit a bank statement to say the money is mine being transferred. No attempt at all to solve the problem. Never deal with them, try alternatives.

When we sold a property overseas, we asked our bank for a quote on the exchange of our proceeds to our local currency. The quote was a lot higher than we expected and forced us to to look for alternatives. After much research we settled on TorFx who helped us through the exchange, securely & efficiently with our own personal account manager who made it all so much easier. Thanks again to Gemma for a great personalized experience.

I received an inheritance from the UK, my account manager was patient, understanding and professional and guided me through every step whilst providing almost 6% more than my bank could.

TorFX says they have joint accounts, turns out they don't. Their idea of a "joint account" is that two people can share the same login details i.e. share a single account. Doh. This was very confusing and wasted quite a bit of time in my scenario of coordinating a series of related transfers between two people in different countries.
Customer service was otherwise great (thanks Natasha). I hope you prevail and get your IT and marketing people to pull their heads out of their fundaments and stop pretending that you have joint accounts, and actually implement them properly (i.e. two separate and distinct logins that can see the same set of contracts and transactions).

Have used ozforex, xetrade, and torfx. Torfxs rates over the years no longer match xetrades on the currencies I used. Its like since they won the canstar award they now slightly rip you off. Another annoying thing is the need to call them or receive a call when transferring money. Very annoying when you are overseas.

My suggestion use xtetrade

They took 6 days to tell me a US account, which i have previously transferred to with another broker, was "non-compliant".

Tor: Our compliance team has decided your account is non-compliant and we won't transfer the money
Me: Oh, can you explain to me why it is non-compliant
Tor: No the compliance team won't tell me
Me: Can you please ask the compliance team why?
Tor: I've spoken to them and i can't tell you.

Wow, you guys are so transparent and helpful.

Thanks Sarah for your help! Very good rate and very helpful service. TorFX is a great company thank you so much

Really great customer service and very easy process from start to finish. Definitely recommend for any international transfer. Thank you Sarah

A very efficient and very safe way to transfer the fund from Australian $$$ to NZ $$$. Good rates make a huge difference in rewards. Highly recommended.

Great rates and customer service - it’s a quick and easy process from start to finish . Thank you Sarah.

Katy talked me through the entire process and was up front with everything. She did what she said she would do and achieved what I wanted. I couldn't have asked for a better result and would recommend the company and Katy to anyone who asked,

I exchanged 200k. If I had used the banks I would have been 8k better off. Also money is paid into their account overseas with no apparent security confirming where and who has your money. Would not recommend forex at all. Stick with your bank.

I found the customer service to be less than helpful. Once they get you signed up you have to keep chasing them with any queries you have as they won’t answer emails in a timely manner. This was frustrating because I had a limited time window to get my account up and running to transfer funds from Japan. As a new customer I did have a few questions as a lot of money was involved by our standards, but maybe for them only the really big fish get the best customer service.