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4 questions from our users
Mary Wasked
The Turbo Charger does not light when I plug it in I bought a new charger but nothing happened. What is wrong with it? I forgot when I bought it
No answers
Melanie kemperasked
I had one given to me now it will not charge
It flashes light when I move the connection plug. But will not stay connected. So it will not charge. I am nearly 80. So this was making my work so much easy. So it may only need a new plug. Or maybe it is the machine its self. I have bought products from you before
Thank you Melanie kempet
1 answer
It could be either. If it's under warranty I'd be certainly returning it - they'll just give you a fresh one.
I wouldn't bother buying a new plug, the plug will cost you more than a whole new unit as they're usually around $50, less at BigW if they are having a sale.
NETTIEasked
Does anyone know where I can get a new cord for the turbo scrub 3602? I just moved and some how the cord was lost. I love the way it cleans.
Marciaasked
Had my turbo scrub given to me, have had it on charge all day but still not charged. Why is this?
1 answer
I have the same problem and I am in the process of sending it back. I'm really frustrated as it is brand new. Call them and they will send you details on how to send it back. It's so frustrating.
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