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Paul mSouth East Queensland, QLD
- Verified customer
Great hard drive, just what I need.
Easy to navigate site, great prices, large range and quality products. We’re recommended to me by my daughters IT boyfriend. Friendly and helpful staff when you choose to pick up.
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DavidSouth East Queensland, QLD
Great Experience Start to End
Was not aware of Umart until I needed a high end desk top and my IT consultant suggested they may be able to assist. Was a little hesitant due to the online nature but from first contact seeking their build recommendations confidence built. A series of emails followed checking on specs and capabilities which were all answered promptly and professionally. Order placement and deposit were all straight forward. Build was quicker than advised and the collection process was efficient. The desk top has met all my requirements. My company will not go anywhere else for our hardware/software. Great experience.
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ScottGreater Melbourne (Outer), VIC
Great pricing, speedy delivery
Was looking to purchase a new laptop and some extras
Found Umart to be the cheapest online for the particular model I wanted
Ordered some additional memory with the laptop and I got the wrong type by mistake, fortunately they allow you to return items with their change of mind policy
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andrew
- 2 reviews
long time customer
Always have everything that I need. Combined with great service. Sight is easy to navigate, and you can easily find a product to suit your budget.,as there is an extremely large range.
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One of the best pc and computing hardware stores in Brisbane
Wide range of items and prices are usually competitive, I have been shopping at umart for 15 years now. The shop front and local presence gives you confidence that you will get your order. Only negative is the wait when picking up which can be over 20 minutes especially in Milton. Would be good if you can phone ahead to minimise wait.
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Maximus O.South East Queensland, QLD
Zero problems and helpful customer service!
Umarts's amazing range of all kinds of products was an awesome surprise, I found everything I needed to get a custom computer. Customer service was amazing, responded quite quickly and was extremely helpful. Will order again!
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- Verified customer
Excellent online experience.
Always have a large range of products from a tight budget to the person who expects the best. So easy to search for the item you have in mind, very well laid out with Specs and product reviews. Regularly search other PC sites, but always come back to Umart.
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Great service with a smile
Fantastic site to navigate a huge range of excellent products & up front great prices. Dealing with Umart either in store (Gold Coast) or via Email is never a problem. Friendly efficient help.
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Great Communication, friendly and helpful staff
When building a PC, Umart's website is simple and clean to use when you know the specific parts you're looking for. If they don't provide the specific part, the search functions and specificity of the search filter make it easy to find a substitute.
Communication by email was fast, clear and helpful. Shoutouts to Jessica and Gabrielle for being friendly and patient; answering any inquires I had and bearing with me figuring out what I wanted.
When communicating by email, you actually get to talk to real people. For example, I received an email ...Read more
updating me on how one part of my PC had yet to be delivered to my pickup store - one that was not automated and felt genuine. The little things like this make the service feel even the littlest bit more special.Similar opinion? Write a review on ieatwords.com.au!
sivan k.Metropolitan Adelaide, SA
Great customer service
Bought a laptop, it had a problem, no fault of theirs, they sent me a return label and organised a refund, great customer service. Their prices seem lower than msy. I'll deal with them again soon.
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JoshSouth East Queensland, QLD
Outstanding Customer Service
Lizzy from the Umart Online store was extremely helpful with my order and went above and beyond my expectations!
Outstanding customer service (and during New Years Eve 2022 too)!
I highly recommend shopping with Umart!
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Graham PSouth East Queensland, QLD
The service was impressive. Timely,accurate and professional.
Very happy with the quick response and the result could not be better. My current medical problems complicated the situation but the outcome was prompt and appropriate. Nice work Gabrielle.
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BillSouth East Queensland, QLD
great service from Lizzy
great after sales service from Lizzy, she kept ahead of the enquiry and saw it through till the end. Umart has always been my first choice when shopping for computer gear.
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Great customer sevice
I made a small mistake in the online store, customer support quickly fixed my problem and returned my messages. I was very happy with the level of customer service received.
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JonathanSydney, NSW
Great Customer Service and Staff at West Ryde
i did run a bit late to pick up my order, staff was happy to keep shop open after office hours at West Ryde, the staff were amazing and helpful.
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Very understanding
It was easy to find and order the product, and to cancel when I received a gift from a friend of a similar item. I was very pleased that Lizzie could cancel my order so promptley without any fuss.
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joshuabuercknerQueensland
Umart support is awesome !
I asked Gabrielle, from [email protected], some questions about Pc services and etc and he was very helpful and answered all my questions is had. I was very happy with my experience
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Online support.staff always helpful
Support staff did everything they could to answer my questions and knowledgeable. They helped with everything they could and made every effort to help me with not just product information but made sure what i required would be compatible and do what i required.
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Excellent service - Made Christmas shopping easy
I was in tears after another online store Failed to dispatch my paid for Christmas item, with exorbitant delivery fee - after 2 weeks when it was supposed to be 2 days - and with no proper explanation. I cancelled what was obviously not arriving before Christmas, and used a search engine- and discovered UMART- it was my saviour. UMART was my confidence booster- it had a real phone number in case of problems, and real addresses I could collect items from (instead of delivery, which it also provided),and I could pay on collection. Best of all, ...Read more
it had a good product range, of the item I wanted - and the right color combination and quality and great price. In the middle of the night I easily ordered my item, it was ready for pick up within 2 days (following notification), and the staff were very friendly and helpful. I am now smiling ear to ear, delighted with the product and with time to spare before Christmas.Similar opinion? Write a review on ieatwords.com.au!
RellyGreater Melbourne (Metropolitan), VIC
- 2 reviews
Awesome!
Found what I needed easily and at a very competitive price. Was worried that my son's Christmas present wouldn't arrive in time but it arrived with a week to spare
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