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Umart Online Questions & Answers
Online store, Physical store7 questions from our users
Gary A.asked
DO YOU SELL CARTRIGES
1 answer
Nick S.Umart Online
Hi Gary
Unfortunately, we don't sell ink for that exact model. However, please take a look at the full range of brother ink here: https://www.umart.com.au/Brother-Printer-Ink_977C.html
Gary A.asked
DO YOU SELLINK CARTRIGES J6520 DW BROTHERT
1 answer
Nick S.Umart Online
Hi Gary
Unfortunately, we don't sell ink for that exact model. However, please take a look at the full range of brother ink here: https://www.umart.com.au/Brother-Printer-Ink_977C.html
sethasked
Do you have any locations in Melbourne if i were to do same day pick up or something like that? please reply when you can.
1 answer
Nick S.Umart Online
Hi Seth, Unfortunately, our Melbourne Mt Waverly store is currently closed for renovations with not estimated time of reopening. Please keep an eye out on our website for locations where same day pickup is available
Thiennybusyasked
Why U-MART did not read their customers claimed ? I think, this is not a good way to do BUSINEES !
Unfortunately !!!!!
1 answer
Nick S.Umart Online
Hi Thiennybusy, we try to answer peoples questions on ieatwords as often as possible. But as it not an official Umart Contact channel some questions may slip through the cracks. If you have a query please feel free to email us at [email protected]
reggieasked
Hello my boy bought a gaming card through your online store back in march. It is not working properly and we want to return and get new or get money back. I have proof of purchase on my bank statement. What do i need to do as he is quite upset as it cost $300 or so? Regan Shorey.
2 answers
If you go into store they should send it off for repairs for you. In some cases you may get a full replacement. Just remember to take the receipt and the item in its original box.
Nick S.Umart Online
Hi Reggie, Just bring your product back in store and we can begin the warranty process for you. For more details on our warranty policy please see the link below: https://help.umart.com.au/hc/en-us/articles/115002784027-What-is-your-Warranty-policy-
Agnewasked
Does Umart actually send the products that you buy off it to you?
9 answers
You might be able to get delivery from Milton but I've always picked it up from the store if that's what your asking?
They do delivery (from Milton at least) but I've never shopped there, a friend of mine has although he's always gone to the Milton store rather than having stuff delivered.
Not in my case, no. A week later with no tracking number and they tell me that it's out of stock and won't be back in stock, so refunded my money. Were they ever actually going to tell me that they weren't sending my product? Why was it listed on their site if they weren't ever going to restock it?
merikinasked
how do I contact Umart by phone?
3 answers
Hi,
The UMart Online number I have is for the Milton location and is (07) 3369 3928,
Good Luck,
Graham
good luck alright...
Nick S.Umart Online
Hi There, please see our contact details via this link: https://help.umart.com.au/hc/en-us/sections/115000932467-Contact-Us
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