I called them 5 times throughout the day..... ALWAYS engaged, disgusting business. The mobile is disconnected. I only went to them because my Land Sales said they were doing business with them. Hence, had no choice. If you do have a choice choose ANYONE ELSE. cheers

They didn't even provide a notice of acquisition to the council at the time of settlement and hence the council rates were still in the previous owner's name. This was not discovered until months later as all the council rates invoices were still being sent to the previous owner and interest had consequently accrued on the outstanding balance.

What more can I say, 22 out of 26 reviews find Urban Edge's services to be 'terrible'. I can't add much to what is written below other than to warn that using this service WILL cost you more money in the long run. However, worse still, it will add a whole lot of STRESS to your process, and cost you your time. I worked as a solicitor and thought I could keep a close eye on the process however the lack of contact makes this very difficult. Be prepared to do a lot of tidying up after your settlement.

This company cost me over $700 on top of the fee due to a delayed settlement. They were terrible to deal with, and never returned my calls - i was constantly chasing them. I would recommend going with any other company and paying a higher fee to avoid further fees down the road from their lack of professionalism.

Do not use. Simple.
The director who handles everything (first red flag) is unprofessional, arrogant, incompetent. These are kind words to describe the services given.
Put my deposit at risk.
Delayed important tasks which would take 5minutes by a week which meant a delayed settlement and lots of stress.
Has a poor understanding of contract law.
Has a poor understanding of what information a client would need.
Unreachable by phone for days at a time.
Doesn't answer questions via email.
Had to chase constantly to make sure simple tasks were completed.
Forced me to make contact with vendors solicitor to tell them what was going on.
Save yourself a lot of stress and time go elsewhere.

We were quite happy with the service! Joel did a good job and provided the service we required, most people would probably have chosen this company due to the price, I feel they did what was necessary in regards to selling our property.
I've seen some negative feedback and think if you require a chatty voice on the other end of the phone when you ring your conveyancer, then look to someone who charges $700.00 plus.
If you want the job done with little fuss then Joel's the person for the job!
Very happy with the service, thank you Joel!

Cheryl. G 8.11.2016

Can't recommend them highly enough! I don't understand the bad reviews at all. Have used Urban Edge twice, and both times, can't fault the service. Have used another conveyancer for another property and charges twice the amount and only half the service!

Urban Edge Conveyancing leaves everything to the last minute. They changed the settlement time without informing the vendor and the buyers. Communication with them is very slow at times, especially closer to settlement date.

Never answered or responded to calls. I did most of the running around myself. I had to send him copies of contracts and other documents even though he was already sent copies,and had to deal with purchasers conveyancer to get any information instead of Joel dealing with it as he should have. He didn't send land documents until Sunday night (settlement on Monday) after at least 10 emails requesting them. Settlement was a disaster with no response or confirmation documents or receipts for owners Corp fees despite being requested several times. Other customers information sent in error to me and he didn't even notice.
Urban edge conveyancing should not be allowed a license.

It is now more than 3 months since our property settled. We did not receive a disbursement summary; we had to put it together ourselves. Worse than that though the utilities (rates and water) have not been paid despite the cheques being issued at settlement. When asked why, we were told it was our problem so to contact our bank. We are still awaiting full settlement and re-issue of these cheques. I will never use this company again.

Terrible to deal with. Documentation provided by [name removed] was incorrect and consequently settlement was delayed and I incurred default interest charges.

Urban Edge Conveyancing is the worst professional service I have ever had in a decade. [name removed] is so rude, non professional and arrogant when talking to him. He has lied about emailing me Transfer of Land Document earlier which he did not. It would have cost me interest charge 12% if I did not personally gone to vendor's conveyancing agent to drop off. I am planing to sue him in coming days and if any affected client wants to join me for the class action, feel free to leave a comment.
I doubt in his professional abilities and contacting relevant departments as well.

Joel & the team at Urbanedge turned my conveyancing mater around in under 48Hrs after another firm stuffed up.
Amazing service, no problems, bailed me out big time!!
Thanks

Unprofessional and rude. I had to sent all my documents 2 times as [name removed] has missing them. . I kept requesting for feeses and stamp duty details, they didnt give any details of feeses till the date of settlement and no details about stamp duty. On the morning of settlement date Joel ring me and told I was short of $2000 in my account that will delay the settlement and i will be paying penalties for delaying settlement . That was really shocking. Urban edge made this dealing hard rather than making it easier, i dont recommend them to anyone not even to my enemies

great service for the price - automated messages kept me informed with regiular phone calls to let me know what was going on. Settled on time and were ready for a settlement one week before it was due. Definitely recommend these guys