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Vuly Thunder Extra Large (page 3 of 3)
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The thunder is an amazing trampoline!
You will need some strong people to assemble as it’s not easy but once it’s together it’s fantastic.
The kids jump on there together and don’t seem to clash into each other as much as in our last trampoline and the shade top is a fantastic bonus in the 40 degree heat we have had this summer. We had a storm this week with strong winds and we had no problem with it lifting or moving.
I couldn’t recommend this trampoline enough our kids are loving it !
- 2 reviews
Is exactly like expected and although a bit testing to assemble it was not impossible. Mister is efficient and shade cover essential. Bounce is even and good all around and for three children the XL is just fine any smaller would also impact on use and safety. Could use a small tool with a handlebar to assist in pulling the mat over to reach the springs, as for the hands/fingers it was pretty hard even with the gloves. A knee on the frame turned out to make a good difference. In the strong winds it stood rock solid.
An amazing product. Our entire family and friends are all coming over to have a go. It wasn't as easy as the video to assemble however after a glass of water, a test of our marriage and a call to the Vuly team we were jumping within the hour! Thanks guys.
From the moment my two get up in the morning they are asking to go on their trampoline! They LOVE jumping on it and are on their trampoline several times a day. We pump the music on through the speaker and I jump on their with them. Best of all they are exhausted come bedtime and crash the second their head hits the pillow!
You will not regret buying a Thunder!!
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Awesome product well built easy to assemble and so safe. Got a great deal with free delivery and shade cover and basket ball hoop! Kids love it barely see them during the day and you know that they are safe! Highly recommend well worth the money. Best school holiday baby sitter ever.
only one word AMAZING - easy to set up - looks amazing - I would recommend to watch the YouTube videos - the cover is amazing with the mister, we had 2 very hot days and all 3 kids were on the trampoline for most of the day- the workmanship is of a very high standard - great work VULY- looking forward to buying the 360 play set.
thank you very much
- 2 reviews
We bought this tramp for Christmas and are very happy with it so far, we bought the shade on top and that is fantastic! it gets a good workout from the kids but the downside is some of the side metal springs do pop out and it took three guys at least a couple of hours assemble so 1 hr assembly is a bit ambitious.. all in all we do love it and would recommend for families.
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- 5 reviews
I love it but not so great When assembling but worth it the kids are always on it and I love the use of the shade cloth too, I’m not too sure if I like the entrance where they get into the trampoline but I give it a 9 out of 10
Fantastic trampoline, has awesome bounce and our kids love it! The mat is nice and big and our gymnast daughter is able to practice her tricks easily with plenty of room. The kids also love the basketball hoop which makes them play and bounce for hours. Glad we decided to purchase a Vuly!!
Find out how Vuly Thunder Extra Large compares to other Trampolines
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This trampoline lives up to its excellent reputation. I have no hesitation in recommending this as a fun activity as well as family fitness for all to enjoy. We purchased a misting unit as well to keep us cool while jumping in a hot climate. Looking forward to adding the swing set in the future.
- 2 reviews
- 2 likes
This was a christmas present for the kids. They play on it every day, the basket ball hoop is an awesome accessory, hours of fun... even for the adults. Worth every cent. Best trampoline on the market! Made from only good quality materials and will last a lifetime. Customer service was outstanding, nice showroom. Would highly recommend this trampoline to anyone.
We bought the Trampoline for our grandkid. They are over the moon and love our Vuly XL Thunder. This makes visiting the grandparents so much fun. There is room for cousins to play and have lots of fun.
Trampoline is safe and stable. It keeps the munchkins active and encourages quality outdoor activities. great camp over site also.
Find out how Vuly Thunder Extra Large compares to other Trampolines
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Fantastic choice for a gymnast.
No springs maximise bounce area and sides make it safer when more than 1 person is bouncing. Plenty of height of aerial work.
Safe for toddler through to adult.
Shade cover and misting spray is a plus in the Qld summer.
Assembly is a 2 person job - but that is true for anything of this size.
Pretty sure every kid in the street has been around for a bounce.
Great addition to our garden. Children are daily heading outdoors to use the trampoline and its arrival has enabled the children to reconnect with neighbourhood children fostering community. It has brought a lot of joy to our property. Would love the opportunity to extend our Vuly products. Thanks again Jade and Steve
We purchased our Vuly Thunder XL trampoline back in July ready for Christmas. We found putting it together very difficult but managed to get there in the end.
I made multiple calls to vuly and their customer service was amazing in their attempts to help us over the phone with tips.
We have made a warrenty claim and once again their customer service was second to none. They are sending us out replacement parts.
Hello Vicky,
Thank you for your kind review! Glad to hear we were able to assist you with your installation and warranty claim....
Read more Please do not hesitate to contact us on 1 300 667 514 if we can be of further assistance. :) Kind Regards, Jordan Z at VulyAwesome trampoline. Great quality and the kids love it. Not as bouncy as expected but they are used to Bounce and Air Factory so I am not surprised by their observation. I have had a few goes it I think it is fine. They can front and back flip no worries. But was a huge effort to put it together.
Santa gave it to the kids for Christmas so it dad's (me) job to put it together Christmas morning. Thought I would knock it over in a couple of hours but, like others have noted, the springs are a pain to hook up. Too much for just the wife a...
Hello MB on GC,
Thank you for our review. Really glad that you were able to get the springs installed. ...
Read more In regards to the safety clips you received being plastic, I would be happy to send you the updated keyring version. I have sent you a private message so we can get this sorted for you. Kind Regards, Jordan Z at Vuly- 6 reviews
- 7 likes
Without a doubt the worst sales and customer service experience ever.
They tell you they are a premium brand and do not negotiate on price. So, you pay full price on all items, then you would expect a corresponding premium after sales customer service experience. Not the case.
We paid over $4,500.00 on the top of the range trampoline and swing set.
We drove 4 hours round trip to collect the tramp as the swing set was not available.
When we got back home we realised they left off one box that was crucial to put the tramp up. It took them a w...
Hi Damien,
Thank you for taking the time to share your feedback and we apologise for the feelings you have towards Vuly and also for the poor experience you’ve had so far. ...
Read more Unfortunately, we are unable to discount our retail pricing for our Trampolines/Swing Sets which I do apologise for. I can, however, that a discount has been applied to the wheel accessory on your order. As you are probably aware - Our modular swing sets are still a new product and there was, unfortunately, an unexpected delay in stock arrival which I believe you were advised about well in advance before driving to our Wakerley showroom. Vuly prides itself on not only having the best products, but also proving the best after sales service in the industry so it is once again, disappointing to hear about your experience. Someone from our customer care team will be in touch with you shortly to discuss this further, and hopefully make you a happy customer. Kind regards,I received a $40.00 discount off the wheels and that was it. Not exactly what I call compensation for a 4 hour round trip. And no I was not given enough notice of the delay in your availability for th...
Read moree stock item. I have already been told that one of your customer care team will contact me last week and no one has done so, which I guess is in line with your extremely poor service so far.- 4 reviews
- 1 like
Well, it took us several attempts and some ingenuity, to get it together, we couldn't get more than 4 springs on each section, when following the instructions. We ended up using a ratchet strap... Attach ratchet strap to the upper most horizontal bar, run across the diameter of the trampoline, adjacent to the spring you want to attach, tighten it up as required, attach springs at opposite ends, one person using the supplied tool to bend the spring, the other pulls the mat over, then loosen, and move to next position, then repeat... There was no...
Read more way we would have been able to put it together with just the two of us otherwise, my husband hurt his shoulder, I crushed one of my fingers... Support people weren't particularly helpful, said they'd ring me back, but never did... I wish we'd had a heads up prior, on a better way to do it, it would have saved a lot of pain and aggrevation... It ended up being very easy in the end, and the kids are certainly enjoying the trampoline.... We bought the XL, but I get the impression the smaller models are a bit easier to assemble.So quiet inside!! We once had 5 kids, but we haven't seen them since Christmas. Thanks to Vuly, our sanity has been restored. This is the best and the safest investment we have ever made. So, so impressed but don't tell the kids that it is really great exercise for the adults too.
Hi Andrew,
Thank you so much for taking the time to post your review and it is great to hear that you are enjoying your peace & quiet!...
Read more Hopefully, your little ones get good use out of your Thunder for many more years to come :) Kind regards, Vuly.I purchased our Vuly Thunder XL 2 years ago for my 4 children. The set up of this trampoline is more difficult than a regular springed trampoline however by following the instructions, watching YouTube video and using the supplied tools it came together well. I have moved house since the original setup and found the dismantling and resetting up very easy but you definitely need two people to assemble.
This week I discovered one of the leaf Springs had broken in half. I registered my purchase (two years later) which was approved and continued...
Great tramoline but ended up at the Emergency Department at the Wesley Hospital Christmas Eve
After opening the boxes i was extremely disappointed to learn that all the instructions were located online.
Firstly we live in an area that only gets cellular based internet. There was no notification on the box that says you require the internet to put this together.
After watching the video tutorial my father inlaw and myself (im a builder) began to assemble the trampoline.
As it began to take shape we started noticing that it was taking a lot of pulling to place the hook on the leaf springs and thats when it happened
As we got one lea...
Hi Michael,
We would like to offer our sincerest apologies for the experience you have had....
Read more To give you the “factory” response you are looking for; We are looking to make a number of changes to not only our processes but the packaging to make it easier for the customer all round. Unfortunately, as much as we would like to do this over night, it is just not possible, but this is what we are doing: We will be including written instructions inside the cartons to accommodate our more rural customers and customers without printing facilities; work on this has already commenced. Although the black plastic clips are very safe, to make installation easier we have re-engineered the plastic clips, which will soon be replaced by round metal clips (similar to a key ring) we will notify all customers when they are ready to be purchased if you would like them instead. Vuly’s incredible bounce comes from the tension on the leaf springs. Our R+D team are looking at other ways to get the same bounce, whilst making it easier to install. Vuly Trampolines have paved the way for trampoline safety and we are always pushing the limits of what is possible, we take all your feedback on-board and constantly look for ways to improve both the product and experience. Vuly have been, and continue to be the industry leader in both safety and innovation, so you have mad the right choice in trampoline. Once again we offer our sincerest apologies for the experience you have had would ask for you to send us your contact details in a private message so that we can contact you further regarding your experience. Regards Vuly.Can you please give me the email or phone details to contact you privately
Thank you
Michael
Putting this trampoline together is a nightmare. I consider myself quite resourceful but after failling to get the mat hooks to meet the leaf springs on Xmas morning I had to enlist the help of my Xmas lunch guests - still no good although there was only two springs left to join. Eventually we succeeded by pulling the mat with a block and tackle anchored to a star picket hammered into the ground. You will be swearing and cursing while your kids annoy you to death asking, "Dad, is it ready yet?" If I had found this site before purchasing I woul...
Read mored have bought a Spring Free trampoline instead. Vuly I give you credit for replying to some if these reviews on 27 December - a public holiday, but you are not really offering solutions to these folks problems. Your instructional video does NOT truly represent my assembly experience to the point that it may be considered misleading and this is where most peoples frustrations are coming from.Hi Nigel,
Thank you for sharing your experience with us and we do apologise that you struggled with the assembly of your new trampoline....
Read more At any point during assembly, there should be no reason for any other tools, pickets or blocks to be used as the leaver tool is all that is required. The need for any other tools or equipment is most likely the result of the prescribed instructions not being followed 100% correctly. We have taken all of our customer feedback on board in relation to our assembly instructions & manuals and are currently in the process of updating these to be clearer for customers who are having difficulties. Alternatively, we do have a professional installation service available through our 3rd party contractors which can be organised by call our team on 1300 667 514. Kind regards, Vuly.Thank you for the response, however I 100% reject your claim that the lever tool is all that is required - NO WAY. All these negative reviews about assembly should be ringing alarm bells at Vuly. I've...
Read more assemble two other trampolines previously, and lots of other stuff, and never felt the need to post a review before. The Vuly Thunder has changed everything!- 2 reviews
- 2 likes
We are really struggling wit the leaf springs, is there an easy way of instaling them? We so want to get this trampoline finishes so we can use it, but I think we need 2 days to get it up and we are 2 adults + 4 kids involved.What else can I write?
- 3 reviews
We purchased an XL Vuly Thunder two years ago with all the accessories and all the warranty. Well over $2000. The net has torn twice now within 18 months, in the exact same panel both times. The first netting was replaced, but my second tear even with photos and evidence which I emailed 4-6 months ago was rejected as apparently replacement is from date of purchase. Not from replacement of last claim which is ridiculous, seeing the net was brand new. There is an obvious fault in the quality of the netting. Also you cannot replace the netting wit...
Read morehout the mat! we now can't use the trampoline because of safety - my daughter fell out onto the ground. Friends have had a massive Springfree trampoline with 4 boisterous boys for many many years, and never had a net rip. If we are using the product properly and getting rips every 6-8 Months, the company should be replacing it without question under my 10 years warranty.Hi Nik,
Thank you for taking the time to write your review and I really do apologise for the damages that have occurred to your Thunder Summer trampoline....
Read moreCan you please email all the details of this claim through to [email protected] and I will make sure that this claim gets investigated further for you. I look forward to hearing from you. Kind regards, Ben.kieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Shade cloth ripped after summer sun affected the material, my 9 year old bounced high enough for her head to touch it and the material got a significant tear, just as well it was free with purchace as it lasted less than three months.