Westfield charges you $5.95 surcharge with every gift card you purchased. Even though you only buy a $50 gift card! I was charged 3x $5.95 for buying $250 gift card. I would give a “0”star if there is one! This is sucks!!! Would never buy their card again and will spread the words not to buy it!

I have just discovered that buying a $50 Westfield gift card through Woolworths means I have been slugged a $5.95 admin fee for the privilege. After scrutinising the card I can see now that this fee was stated on the front of the card but in very small writing. That is an 11.9% charge - that is just ridiculous. I will certainly never buy one again.

Southland needs a major makeover.

Walking from one end to the other end of the centre is a hike.
Some stores that used to be available haven’t been for a while, yet, are at smaller centres.

All the car parks near stores like Big W, Woolies and Target are inadequate.
Way too complicated. So many ways to turn, so many one-way areas. It’s like a maze.
They look bad as well. Obvious cracks in concrete, faded paint, unlevel areas.

It’s also the warmest and stuffiest shopping centre I’ve been to.

I was given a gift card and now that I wanted to use it I was told that it was expired. Why should there be an expiry date on it? Surely it should be the same as cash, no?
What a rip off! Not only will I never buy one but this will surely put a damper on me shopping at Westfield.

The blue light keeps flickering, then goes of for a minute is that normal,my daughter bought it for my Birthday last oct, i didnt notice it doing the flickering before.

Seriously poor product & service. The recipient we gave the gift card was overseas for most of the 12 month period that the card was valid for. When we requested an extension or a credit note, we were informed that as the card could be used in 8,000 outlets, they saw no reason to accommodate our request. As all 8,000 outlets are in Australia and the gift card recipient ended up being out of the country unexpectedly for most of the 12 months, the answer we received was sheer stupidity, to say the least. Never again.

Never buy a Westfield gift card, especially the gold one that is supposed to work "anywhere". I was given a gold gift card and told it could be used at any retailer - even if not in a Westfield. I tried using it at an Office Works and it was refused. Do not waste your money. They only last 12 months as well. When that was questioned, the response was "12 months is a very long time". It depends on where you spend your time. If, for some reason, you might have been overseas for a time that 12 months isn't that long. The $2.95 for red and $4.95 for gold activation fees are a total rort. It does NOT cost $4.95 to activate anything in this day and age - total rip off.

I purchased a Westfield $50.00 Giftcard from Woolworths and later discovered it cost $55.95 due to the misleading fine print on the front (plus a $5.95 purchase fee in very small print). Under the Australian Consumer Law the Final Price needs to be the most prominent of all prices displayed but nowhere is $55.95 displayed at all.

Purchased gift card online supposed to take 2-3 days delivery, selected delivery by Austpost.
Card purchased online Tuesday card dispatched by courier 11am Saturday 4 days later, card picked up by Toll Priority a 1.5 star out of 5 star rated courier on Monday afternoon in Sydney card delivered to Mount Annan on Wednesday around 1PM a distance of 50klm's 8 days after I purchased card, I sent email to Westfield card on Monday morning no reply after 3 days supposed to reply in 24 hours but can sometimes take 3 days another fail by Westfield.

1. Only 1 year expired period, most gift cards give 2 years.
2. I contacted Westfield gift card team before expired date re the extended expired date as per the instruction given by customer centre at Westfield. A few days later, they said it's expired.
3. I've purchased Westfield gift cards worth over thousands of dollars for my clients until that date. Now I buy David Jones or Woolworths for my clients.

Anyone thinking of buying one of the Westfield gift cards - DON'T!!!
Their customer service is very poor.
Gift cards only last 12months and NO you don't get the money back that somebody had paid for you when purchasing the gift card.

Westfield in Cannington needs new car park upgrade, Westfield collect millions in rent and never spend any dollar on landscaping and car parks.
Whole car park is in real bad condition from last 10 years.
Support this review to make Westfield carousel to do something about their ugly car park.
Thanks for reading

I had about $96 left on my voucher which I wanted to use to make a purchase but didn't realise that it expired by 2 weeks. Went to see the concierge who advised that I need to email the Gift Card centre and explain my situation but was blatantly declined. Westfield is more interested in profiteering and fulfilling their shareholders needs first without a care for the paying public. Will be sticking with other Vendor Gift Cards who have a more lenient expiry terms.

I was given $250 in Westfield gift cards, but I misplaced them and didn't find them again until after they'd expired. I contacted Westfield and they refused to reinstate them, or even re-issue them at a lower value. So they basically received $250 for nothing.

They only give you 12 months to use them. Coles Myer cards give you two years. Buy them instead.