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4 questions from our users

Terry

Terryasked

BJ514V

My westighouse fridge had no cold air to the fridge compartment but freezer working fine, Found the fan not working and replaced.Fan is now rotating but seems very little air coming thru vents in top .which way is the fan supposed to turn??or is this normal
Thanks in advance



No answers
Kaye D

Kaye Dasked

BJ514V

Problem with top door dropping and jamming on bottom inside. Any help?

1 answer
Maggie
Maggie

I noticed a similar problem but only after fridge was about >10 years old. Noticed it because the pressure caused the small plastic bits near hinge to break off. Still functioned well and stayed sealed but could see it was breaking down a bit.
I would ask Westinghouse to address this issue (and no, we did not 'hang' off nor lean on door).

tim

timasked

BJ514V

when the thermosted comes on a loud nocking noise is occurring, it has just started doing it tonight .what could be the problem?

1 answer
Robo
Robo

My guess is that the compressor motor on the back of the fridge has come loose. If you don't get it repaired and bolted down again it may break a coolant pipe. Pull the fridge out and see what is moving. It may be just a loose screw.



Brian Lockley

Brian Lockleyasked

BJ514V

My freezer is working but no cooling for the fridge part?

3 answers
Westinghouse
ELECTROLUX ..Westinghouse

Hi Brian Lockley,
Sally from Electrolux here.
We are sorry to hear you are experiencing problems with your Electrolux appliance. If you wish to discuss this further please feel free to contact Sally at [email protected]
Thanks
Sally

Robo
Robo

Most likely your fridge isn't doing the auto-defrost. Same as mine. You can defrost it yourself and save your food in the fridge by removing the drawers and shelf from the freezer. Unscrewing the two screws in the back and removing the back panel. (Two dinner knives in the slots will help pull it out. Switch off the fridge and use your wife's hair dryer on max blow minimum heat (more heat will possibly damage the compressor) to melt all the ice. Once all ice and water is gone reassemble and refill the freezer and switch on. This should keep your fridge cold for a week or so in my experience. Then buy main board P/N 1448797 from ebay and replace it yourself or call a repair man to get him to do it. (Don't break any seals or open the box or he won't guarantee his work).

Robo
Robo

Most likely your fridge isn't doing the auto-defrost. Same as mine. You can defrost it yourself and save your food in the fridge by removing the drawers and shelf from the freezer. Unscrewing the two screws in the back and removing the back panel. (Two dinner knives in the slots will help pull it out. Switch off the fridge and use your wife's hair dryer on max blow minimum heat (more heat will possibly damage the compressor) to melt all the ice. Once all ice and water is gone reassemble and refill the freezer and switch on. This should keep your fridge cold for a week or so in my experience. Then buy main board P/N 1448797 from ebay and replace it yourself or call a repair man to get him to do it. (Don't break any seals or open the box or he won't want to use it).



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