??!

27 questions from our users

D C.

D C.asked

WVE615S / WVE615W

Hello, Oven and grill elements intermittently turn off then back on during cooking/grilling programs. Temperature drops well below the thermostat limit and food stops cooking.



No answers
Linda A.

Linda A.asked

WVE615W

We have just had a Westinghouse WVE615WC electric oven installed and I cannot find where you see the oven temperature once its reached the temperature you want. Can anyone please help as there is no manual that comes with the oven and the web site tells me nothing helpful, thanks in advance

3 answers
Stephen
Stephen

You only have the dial on the right which selects the temp there is no means of telling when it has reached say 200 C It's guesswork...... dont forget you have to turn the dial on the left before hand otherwise it wont turn on

Linda A.
Linda A.

Thankyou for that information, I was going crazy trying to find something that wasn't there. I've never has an oven that doesn't show the temperature. I assumes they all did. It will teach me to ask more questions next time. once again thankyou for taking the time to answer me. Linda

Westinghouse
ELECTROLUX ..Westinghouse

Hi Linda
Sylvia from Electrolux here.



We would appreciate the opportunity to discuss the concerns you have raised about the Instructions Book for the WVE615WC.

If you wish to discuss this further please feel free to contact me at [email protected] attention Sylvia Ticket Number 1400378

Thank you
Sylvia

Joe G.

Joe G.asked

WVE615S / WVE615W

Hi, I have a 615s oven and have accidentally broken off two of the timer/clock buttons. I was able to find the part number and purchase 2 of them today from Westinghouse online accessories. Now I just need to know how to replace them, can anybody help me out with a quick rundown
Thanx Joe



No answers
Ann M.

Ann M.asked

WVE615S / WVE615W

As others have mentioned our oven - purchased in 2016- started making a rattling noise intermittently. Today it started again & could only stop it by turning the oven off for 10 mins then turning back on. It was very loud- much louder than in the past! In fact as I’m writing this I can hear it but it’s not as loud. It started after I had opened the door to check on dinner. Halfway through cooking have to persevere!
I also have noticed that it is cooking faster on one side than the other. I need to remember to rotate the food.
What do you recommend?

2 answers
Stephen
Stephen

I was in warranty period though for my model oven...... All you can do is email customer care at westinghouse with the model and date of purchase etc and sort of beg that they do something about it.

Thats what I did and had some luck i guess otherwise you will have to get a westinghouse repair person good luck

Ann M.
Ann M.

My husband has since fixed the problem by taking off the cover of the fan & filing down the clip which the fan blades were touching! A design fault?

Guy Bergin

Guy Berginasked

WVE615S

Our Westinghouse 668 oven was put on to cook a pizza at 200 degrees but got a lot hotter than than and filled the kitchen with smoke and 'hot' smell - any ideas?

No answers
John F.

John F.asked

WVE615S

I’ve got a westing house fanforced oven the fan blades hit the element intermittently approximately six months later I didn’t do anything about it as sometimes it went for long periods without any problems then after two and a half years it suddenly stopped working the fan jammed against the element .We had it repaired and were told it was a factory fault Westinghouse replaced the parts but I had to pay for the repairs.Seeing it was a factory fault I feel Westinghouse should have paid the lot.What do you think?

1 answer
Stephen
Stephen

Of course I was informed by the repairer it was a known fault and the new fan he put in was a newer part, he also replaced the element around the fan.....

I was in warranty period though for my model oven...... All you can do is email customer care at westinghouse with the model and date of repairs etc and sort of beg that they do something about it.

Thats what I did and had some luck i guess

Chris

Chrisasked

WVE615S

Hi, for the last couple of weeks we are getting a rattling sound when we turn on. See there are many complaints about this and that it is a fault with some units. Would appreciate your advice. Thankyou, Chris

No answers
Peta

Petaasked

WVE615S

Reading the above issues I have second thoughts ....I was going to install it in my rental property where the kitchen is small and the tenant has 4 children under the age of 9. Pls someone respond special about the heating up of knobs and hot air venting into the kitchen after use. My tenant uses her oven most days twice a day. Pls reply quickly so I can go looking for another brand over the weekend. Thanks.

2 answers
raepat
raepat

I think the knobs would be out of reach of small children and they don’t get hot, even after quite a lot of cooking time.
Some hot air does vent into the kitchen but I think this happens with most ovens.

Peta
Peta

Raepat thanks for reply........why are there multiple concerns expressed over this issue. The knobs don't heat but the panel on which the knobs sits does. Why. Do you have it installed in your kitchen.

Louise

Louiseasked

WVE615S / WVE615W

How so I put the oven door back on when one of the hinges is in the "closed" position and won't budge??

No answers
yvemarie

yvemarieasked

WVE615S

I am going to have a kitchen renovation tomorrow and the person who will do the kitchen is also going to furnish( included in his kitchen renovation package deal, which he highly recommened Westinghouse brand) and install the cooktop and oven which happens to be Westinghouse WVE615S model and Electrolux WHC 642BA cooktop. I am now reading the reviews and I am getting worried . I read one of the reviewers said that the glass door oven shattered. Than the grinding noise of the fan. also, the electrical power inside the oven Bang. Please tell me that all these were already been looked up by the Westinghouse especially Made in Australia WVE615S oven. And I hope those faulty issues has been corrected, rectified, resolved, fixed and actions has been taken. Is there any guarantee that this oven i am going to have this year will be safe to use? Thank you.

No answers
Lisa

Lisaasked

WVE615S

Brandnew underbench oven. Panel where knobs and clock are heats up so much once the oven is turned off you can’t touch it. Also heats up the Formica bench extremely hot.
Manual says some models have a cooling fan ...... but of course don’t know it this model has one? When oven is turned off there is no fan that continues on so I don’t know if this is a fault or this model dosent have this feature. Will not be keeping it if this is normal because huge safety risk but also it will end up warping the bench.
Alarmed at how hot the panel is. Glass door fine but panel so hot you could not touch it for long. When ok fan bake hot air is released at top which sounds like is normal. But should a fan continue once the oven is turned off until it’s cool? I have a service guy coming next week.
If there is no fault I will be asking for a refund. This oven is dangerous.

2 answers
Naomi
Naomi

What was the outcome? Ours is doing the same thing.

Lisa
Lisa

Well it’s a saga. Got the Westinghouse house rep out and he is blaming installation which is rubbish. Kitchen installed by reputable kitchen.
Found the rep to be dismissive and blaming.
He told us that we need to turn temperature off and keep fan running from fan bake mode for extra 30 minutes to help it coop down. Never knew that when we bought this model that there is no cooling down fan. If I knew I would have spent more $$ to buy a better model.
So because he wrote on his call out sheet installed incorrectly, we had to pay call out fee and Westinghouse taking no responsibility. Kitchen company says this has happened before, where appliance people try to blame. It’s 100% installed correctly. So as a customer stuck. It’s a entry level oven and because the panel heats up I would not recommend it.

Annie S.

Annie S.asked

WVE615S

My oven is not reaching trmpsture it should . Food taking to long too cook

No answers
franciscochrane11

franciscochrane11asked

WVE615S / WVE615W

Hot air coming out from the top of the oven door. It says that this is normal in the User Manual. Can you please confirm this... How hot should this be? is there a risk of burning your hand?

No answers
Kripa

Kripaasked

WVE615S / WVE615W

Hi,

I have a westinghouse wve916sa model. The oven dot not heat up. The heat bulbs and fan are working but the filaments don't seem to heat up. Trouble shooting done- timers and clock set correctly, not in safe mode. Please can someone help

Thanks,
Kripa

No answers
Neil S

Neil Sasked

WVE615W

With WVE615W the time selecting the flashing clock face, the end time symbol stays on and the + and - just beep if pressed, The time won't change. Any help?

No answers
Jedda M

Jedda Masked

WVE615S

I'm renting and there is a WVEP615 in built oven and have been unable to change the time on the clock. When I use mode to scroll through the options and am on the clock setting, if I press either the + or - buttons I get long beeping tones instead. All I've found so far in the manual refers to setting up the clock the first time connecting the oven, not resetting from a already set time.
Any advice would be great?

2 answers
Brian Atkins
Brian Atkins

All that should need to be done is to tap the mode button till you see a flashing clock face on the left of display and then adjust time with +or - buttons.

Jan K.
Jan K.

That's what we tried and it didn't work

Batty

Battyasked

WVE615W

How do I turn on child lock safe mode on this oven? I've read a few forums and most talk about pushing the 'function' button - this model has a 'mode' button though, not 'function'.

No answers
huali

hualiasked

WVE615S

I have a wve615s gas oven. it won't be ignited after turning bake buttom. I have noticed the clock's two dots between hour and minute are keeping blinking, is it normal ?

1 answer
Brian Atkins
Brian Atkins

The 2 dots blinking is normal
The igniting problem needs looking into.

Darren S

Darren Sasked

WVE615S / WVE615W

hey i have a westinghouse 615p oven and it is stuck in safe mode how do i get it out?

1 answer
Brian Atkins
Brian Atkins

You need to
Press and hold “Function” and “–” symbol at the
same time until the word “SAFE” is cleared from
the display.
Not sure if you've done this.
Good luck.

Ros

Rosasked

WVE615W

My oven was recently uninstalled and reinstalled due to renovations in my kitchen.
Now I can’t figure out how to reset the clock ... model is WVE615W, help please I’m not good with electronics!

1 answer
Yolandeena
Yolandeena

Press 'Mode' until a clock face picture is flashing, then use '+ or -' buttons to set the time.

Page 1 of 2

Get an answer from our members and Westinghouse representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.